Terrace/patio
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Reviews of Harbour Beach Club & Hotel

4 out of 5
Harbour Beach Club & Hotel
South Sands, Salcombe, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 108 out of 148 reviews" "
Rating 8 - Good. 23 out of 148 reviews" "
Rating 6 - Okay. 14 out of 148 reviews" "
Rating 4 - Poor. 2 out of 148 reviews" "
Rating 2 - Terrible. 1 out of 148 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with parking and incredible views. The hotel was impeccable and the staff very helpful and friendly. The continental breakfast had very good options. We will definitely return.
Stayed 1 night in May 2024
Response from Ashleigh on 14 May 2024
Thank you very much for your lovely review! We are glad to hear you enjoyed your stay and look forward to welcoming you again in the future.

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Ashleigh on 14 May 2024
Thank you very much for your lovely review! We are glad you enjoyed your stay and look forward to welcoming you again in the future.

10/10 Excellent

lucie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful stay! Beautiful place. Staff great. Great food and facilities
Stayed 2 nights in Apr 2024
Response from Beach Club Team on 28 Apr 2024
Thank you very much for your kind review. We are happy to hear you enjoyed your stay and look forward to hosting you again at some point in the future!

10/10 Excellent

Bally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ashleigh on 14 May 2024
Thank you very much for your lovely review! We are glad you enjoyed your stay and look forward to welcoming you again in the future.

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb. Staff were so friendly. Immaculately clean everywhere
Stayed 2 nights in Apr 2024
Response from Harbour Beach Club Crew on 24 Apr 2024
Thank you very much for your lovely review! We are glad to hear you enjoyed your stay and look forward to welcoming you again in the future.

8/10 Good

Tracie, Backwell

Stayed 1 night in Apr 2024
Response from Holly Goodall on 26 Apr 2024
Thank you for your review! I am pleased to see you enjoyed your stay. I hope we can welcome you back soon

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has stunning views of the sea and beach. The hotel is modern and well laid out. Staff were very helpful and friendly. Food expensive but tasty. Continental breakfast was very good with an option for cooked food at an extra price. Swimming pool was very nice and spa area great. Criticisms: No hot water in shower twice. Fridge in wardrobe was very noisy. Room with interconnecting door meant I could hear the people talking from next door.
Stayed 2 nights in Apr 2024
Response from Ashleigh on 21 Apr 2024
Thank you for your lovely review! We are delighted you enjoyed your stay and cannot wait to welcome you back. I have passed your comments on to the relevant Heads of Departments.

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, quick and efficient.
Stayed 1 night in Apr 2024
Response from Ashleigh on 14 Apr 2024
Thank you for your lovely review! We are delighted you enjoyed your stay and cannot wait to welcome you back.

2/10 Terrible

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
I couldn’t fault it
Stayed 1 night in Apr 2024
Response from Ashleigh on 8 Apr 2024
Thank you for your lovely review! We are delighted you enjoyed your stay.

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashleigh on 17 Mar 2024
Thank you for your great review!

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff are lovely evening dinning and breakfast fantastic food and service the room clean lovely and everything you need Brillant sea views the only fault was when In bed you could hear from the next room going toilet which was a shame as that was the only error the place is lovely and would go back
Stayed 1 night in Mar 2024
Response from Ashleigh on 4 Mar 2024
Thank you for your lovely review! We are delighted to hear you enjoyed your stay with us. We will Definitely be looking into that issue. I hope to welcome you back very soon.

10/10 Excellent

Kristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, excellent quality hotel.
Stayed 1 night in Mar 2024
Response from Holly Goodall on 4 Mar 2024
Thank you for your lovely review! We are delighted to hear you enjoyed your stay with us. I hope to welcome you back very soon.

10/10 Excellent

phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idyllic location set right on beach front and our room was perfect with amazing sea view ,Staff were all polite and helpful, the food was stunning! A magical stay from start to finish , thank you can’t wait to come back again !
Stayed 2 nights in Feb 2024
Response from Holly Goodall on 27 Feb 2024
Thank you for your lovely review! We are delighted to hear you enjoyed your stay with us. I hope to welcome you back very soon.

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities
Hotel and staff were very good, it was a shame the spa swimming pool was very cold and not relaxing at all. No hot water for a shower in the morning and breakfast was poor (slow service, no glasses and all juices dispersers empty). Staff kept apologising saying they were very busy and doing their best. Not what you would expect from a hotel aiming for the high end market. Cannot fault cleanliness or facilities.
Stayed 1 night in Feb 2024
Response from Holly Goodall on 20 Feb 2024
Thank you for your review. I am so sorry to hear you had a few issues whilst staying with us, I do hope we were able to put them right after informing us.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Lovely hotel. Amazing views. Great food and attentive staff
Stayed 2 nights in Feb 2024
Response from Holly Goodall on 20 Feb 2024
Thank you for your lovely review! We cannot wait to welcome you back soon.

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Holly Goodall on 8 Feb 2024
Thank you for your lovely review! I do hope we can welcome you back very soon.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend to anyone. Friendly and attentive staff, great room, and just an overall excellent stay.
Stayed 3 nights in Jan 2024
Response from Holly Goodall on 3 Feb 2024
Thank you for your lovely review! We are delighted to hear you enjoyed your stay with us!I look forward to welcoming you back.

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Holly Goodall on 27 Jan 2024
Thank you for your lovely review. We are delighted you enjoyed your stay with us. I hope we can welcome you back again very soon!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Holly Goodall on 27 Jan 2024
Thank you for your lovely review. We are delighted you enjoyed your stay with us. I hope we can welcome you back again very soon!

10/10 Excellent

Julie

Stayed 5 nights in Dec 2023
Response from Holly Goodall on 27 Jan 2024
Thank you for your lovely review. We are delighted you enjoyed your stay with us. I hope we can welcome you back again very soon!

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were made to feel welcome by the friendly staff.
Stayed 2 nights in Jan 2024
Response from Holly Goodall on 12 Jan 2024
Thank you for your review. I am delighted to hear your comments and will ensure all staff are made aware. I hope we can welcome you back soon

8/10 Good

ELAINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location perfect with outstanding views of the coastline. Amazingly peaceful.
Stayed 5 nights in Dec 2023
Response from Holly Goodall on 5 Jan 2024
Thank you for your lovely review. We are delighted you enjoyed your stay with us. I hope we can welcome you back again very soon!

10/10 Excellent

j

Stayed 1 night in Dec 2023
Response from Holly Goodall on 5 Jan 2024
Thank you for your lovely review. We are delighted you enjoyed your stay with us. I hope we can welcome you back again very soon!

10/10 Excellent

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel !!
What an amazing hotel! We had a fabulous stay over the Christmas period. The hotel is beautiful and set in a fantastic location. The little touches in the hotel are really well thought through. The dining experience was excellent and Guillaume and his team were absolutely fantastic - so friendly and welcoming. The hotel is so well run and wouldn't hesitate to recommend it. We will certainly be back!
Stayed 3 nights in Dec 2023
Response from Holly Goodall on 5 Jan 2024
Thank you for your lovely review. We are delighted you enjoyed your stay with us. I hope we can welcome you back again very soon!

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Holly Goodall on 5 Jan 2024
Thank you for your lovely review. We are delighted you enjoyed your stay with us. I hope we can welcome you back again very soon!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Holly Goodall on 11 Dec 2023
Thank you for your review. I am pleased you enjoyed your stay and I hope we can welcome you back soon.

10/10 Excellent

ms h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Holly Goodall on 11 Dec 2023
Thank you for your review. I am pleased you enjoyed your stay and I hope we can welcome you back soon.

10/10 Excellent

George

Stayed 1 night in Nov 2023
Response from Holly Goodall on 11 Dec 2023
Thank you for your review. I am pleased you enjoyed your stay and I hope we can welcome you back soon.

6/10 Okay

Garry

Travelled with partner
Disliked: Cleanliness
The hotel is in a beautiful location and is a very nice external and internal design.I think it is more of a summer stay location as its a fair walk to Sacombe centre,however it did provide a very good shuttle service.However limited to last pickup around 8-30 pm. The staff where extremely polite and friendly,however it lacked enough of them at weekends.We never had our room cleaned we where there for three days arriving on a friday.And when we arrived at our room there where stains by the wardrobes from spilt coffee and no gin in the complimentary bottle.There where no spa treatments available or staff to do this also.The main bar was lacking seating for the number of residents too,and the restaurant was also lacking any atmospher compared to the main Salcombe Jetty .No doubt it is lovely for the summer months,but i would have stayed at the main hotel if i had a choice for the above reasons.
Stayed 2 nights in Nov 2023
Response from Holly Goodall on 28 Nov 2023
Thank you for your review. I have ensured the relevant Heads of Departments have been made aware of your feedback. I do apologise as this is most definitely not your usual standard. We do change or shuttle times during the winter months, in the summer this will run until 10pm. I hope we can welcome you in the not too distant future.

8/10 Good

Matthew

Stayed 2 nights in Nov 2023
Response from Holly Goodall on 23 Nov 2023
Thank you for your lovely review. I hope we can welcome you back soon.

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Holly Goodall on 7 Nov 2023
Thank you for your lovely review! We look forward to welcoming you back soon.

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were planning to book a long weekend abroad but saw this hotel and thought, wow! It looked stunning so we saved ourselves the hassle of airports and booked it. We were not disappointed. It is extremely stylish and practically on the beach. Staff were all wonderful - polite and helpful. Food was lovely. Free shuttle bus to and from salcombe town. I would definitely like to return.
Stayed 2 nights in Oct 2023
Response from Holly Goodall on 7 Nov 2023
Thank you for your lovely review. I am delighted you enjoyed your stay with us.We hope we can welcome you back very soon.

10/10 Excellent

Ashley

Travelled with partner
Liked: Amenities
Loved everything about this place and can’t wait to go back
Stayed 1 night in Oct 2023
Response from Holly Goodall on 7 Nov 2023
Thank you for your lovely review! We look forward to welcoming you back soon.

6/10 Okay

Louise

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Holly Goodall on 7 Nov 2023
Thank you for your review. I do hope you enjoyed your stay with us.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Holly Goodall on 20 Oct 2023
Thank you for your review! We are delighted you enjoyed your stay. I hope to welcome you back soon.

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Holly Goodall on 10 Oct 2023
Thank you for your lovely review! We look forward to welcoming you back soon.

10/10 Excellent

karen

Stayed 3 nights in Sep 2023
Response from Holly Goodall on 4 Oct 2023
Thank you for your review. I am delighted to hear you enjoyed your stay with us! We look forward to welcoming you back.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Holly Goodall on 4 Oct 2023
Thank you for your review! I am delgihted to hear you enjoyed your stay. We look forward to welcoming you back,

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Staff went over and above. Would definitely recommend to anyone.
Stayed 2 nights in Sep 2023
Response from Holly Goodall on 4 Oct 2023
Thank you for your lovely review. I am delighted to hear you enjoyed your stay.I look forward to welcoming you back soon.

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Holly Goodall on 27 Sept 2023
Thank you for your review. I am delighted to see you enjoyed your stay. I hope we can welcome you back soon.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service in a great location.
Stayed 3 nights in Sep 2023
Response from Holly Goodall on 27 Sept 2023
Thank you for your lovely review. I am delighted to see you enjoyed your stay. I hope we can welcome you back soon.

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 2 nights in Sep 2023
Response from Holly Goodall on 23 Sept 2023
Thank you for your lovely review! We are delighted you have enjoyed your stay and cannot wait to welcome you back soon.

10/10 Excellent

Gillian

Stayed 1 night in Sep 2023
Response from Holly Goodall on 27 Sept 2023
Thank you for your review. I am delighted to see you enjoyed your stay. I hope we can welcome you back soon.

10/10 Excellent

David

Travelled with partner
Absolutely delightful in every way Especially for me as I’m a severe coeliac and was so relieved they were so careful with my food I ordered and I didn’t have to just omit things . Instead they adapted the meal for me so I coukd everything
Stayed 1 night in Sep 2023
Response from Holly Goodall on 23 Sept 2023
Thank you for your review! I am so pleased our Restaurant Team and Kitchen Brigade were able to accommodate your dietary requirements. I do hope we can welcome you back again soon.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was fantastic. The hotel is in a beautiful location right on the beach and a minibus provided transport into Salcombe, which was so convenient. The staff were extremely friendly and nothing was too much trouble. We ate in the restaurant 2 nights and the food was amazing. We couldn't fault anything and can't wait to return.
Stayed 3 nights in Sep 2023
Response from Holly Goodall on 22 Sept 2023
Thank you for your lovely review! We are delighted to hear you enjoyed your stay so much and you found the staff to be helpful and friendly. I hope we can welcome you back again very soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Holly Goodall on 22 Sept 2023
We cannot wait to welcome you back again soon!

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was great, food was amazing, staff were not as good as previous visits
Stayed 2 nights in Sep 2023
Response from Holly Goodall on 22 Sept 2023
Thank you for your review. I am pleased you enjoyed your stay overall, I am sorry to hear your comments on the staff, we will look into this promptly and ensure the relevant training is given to each department.I hope we can welcome you back again soon.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with good shuttle service to Salcomb. Clean modern & bright aspect throughout. Warm and friendly staff. Will definitely return.
Stayed 4 nights in Sep 2023
Response from Holly Goodall on 22 Sept 2023
Thank you for your lovely review and comments regarding the staff. I am so pleased you enjoyed your stay with us and we cannot wait to welcome you back again soon.

8/10 Good

Helen C

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel in a beautiful location
Welcome by the car park attendant was excellent, very infomative re hotel shuttle service into Salcombe and ferry times. Location fabulous virtually on the beach and our room had a lovely view overlooking the bay. Bed and linen wonderful.The complimentary Salcombe Gin aperitif in the room was a nice touch. Lunch service was excellent on the terrace and extremely enjoyable. Our waitress was very helpful, efficient and friendly. However our evening meal fell short. Having booked a time slot, it seemed we were not expected. The menu selection was very poor especially for a person allergic to fish and shellfish. Our drinks and food took a long time to arrive even after chasing. One dish was overcooked. Apologies were made and accepted but not what we expected. Breakfast was good but lacked a choice of bread/rolls...only bog standard sliced white/brown bread available. However we loved the hotel and surroundings and would return. Also for lunch if in the area.
Stayed 1 night in Sep 2023
Response from Holly Goodall on 16 Sept 2023
Thank you for your review. I am so pleased you enjoyed your stay with us, however, I am sorry to hear a few issues arose. We will be looking into this with both our Restaurant Team and Kitchen Brigade, I do apologise. We look forward to welcoming you back soon!

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Holly Goodall on 13 Sept 2023
Thank you for your review. I am delighted you have enjoyed your stay. I hope we can welcome you back soon.