Terrace/patio

Reviews of Vega Suites

3.5 out of 5
Vega Suites
3 Tong Tak Street, Tseung Kwan O, HK, Sai Kung

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 85 reviews" "
Rating 8 - Good. 40 out of 85 reviews" "
Rating 6 - Okay. 5 out of 85 reviews" "
Rating 4 - Poor. 10 out of 85 reviews" "
Rating 2 - Terrible. 1 out of 85 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shao Jin, markham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back! I stayed for 4nights with my kids. Cleans our room everyday. Laundry at 8th floor with nice outdoor environment. Walk to huge mall with many Restaurants and MTR in the mall. Staff were helpful, responsible and friendly. Will recommend to friends and families. Huge thumb up! And thank you to all Vega staff. We had a great stay.
Stayed 5 nights in May 2024

4/10 Poor

Sharon

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Cleanliness at this property was not of high priority. Linens were often stained and staff at the property did not provide urgency in rectifying issues. Given the starred rating for this property, you would be left disappointed on the mismatch of service and value provided. Only positive is the location of the property to shopping and transport amenities.
Response from Matthew Lo on 20 Feb 2024
Thank you very much for your review and share your staying experiences with us. Please accept our sincere apologies for the dissatisfaction that you have experienced. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

6/10 Okay

Yin King

Liked: Cleanliness
Disliked: Amenities
Only 3 elevators sharing with the shopping mall shoppers. Waiting time to go up to guests rooms is far too long. Need to have at least two dedicated elevators for guests only
Stayed 3 nights in Feb 2024
Response from Matthew Lo on 20 Feb 2024
Thank you very much for your review and share your staying experiences with us. Please accept our sincere apologies for the dissatisfaction that you have experienced. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

8/10 Good

Ka Man Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean but a bit dated. It is just on top a big shopping center and MTR station, convenient.
Response from Matthew Lo on 20 Feb 2024
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

2/10 Terrible

Ngai Tin

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Matthew Lo on 20 Feb 2024
Thank you very much for your review and share your staying experiences with us. Please accept our sincere apologies for the dissatisfaction that you have experienced for staff's attitude and the room's cleanliness. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

King Wa Kaiser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Alan Fung on 4 Feb 2024
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

6/10 Okay

Peter

Stayed 14 nights in Sep 2023

8/10 Good

Shan Shan

Liked: Cleanliness, staff & service
The hotel is in a great location above the MTR station and links to multiple malls. You do not need to go outdoors to be exposed to the heat and humidity.
Stayed 12 nights in Sep 2023
Response from Alan Fung on 4 Oct 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

8/10 Good

Hiu leung

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
so far so good
Stayed 2 nights in Aug 2023
Response from Alan Fung on 7 Sept 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

Christabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new, good view. Very convenient!
Stayed 4 nights in Jul 2023
Response from Alan Fung on 8 Aug 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

8/10 Good

YUEN BING

Stayed 16 nights in Jun 2023
Response from Alan Fung on 22 July 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in May 2023
Response from Alan Fung on 19 June 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A bit tired
We have stayed at this property plenty of time when it was under Holiday Inn Express. Service is still very good under Vega Suites, however the furnishing is getting a bit tired and perhaps can do with some refurbishing.
Stayed 9 nights in May 2023
Response from Alan Fung on 19 June 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team members to keep up our standard and continuously improve ourselves. Furthermore, please accept our sincere apologies for the dissatisfaction that you have experienced with the tired furniture. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The pillows and blankets in the room were extremely smelly (sour stinky smell) and the air conditioning was just as bad pumping in smelly sour air. The carpet was also dirty as well.
Stayed 4 nights in May 2023
Response from Alan Fung on 19 June 2023
Thank you very much for your review and share your staying experiences with us. Please accept our sincere apologies for the dissatisfaction that you have experienced with the room condition. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

4/10 Poor

Wendy

Travelled with family
Disliked: Property conditions & facilities
Very poorly lit especially in the hallways. Long wait for elevator.
Stayed 6 nights in May 2023
Response from Alan Fung on 19 June 2023
Thank you very much for your review and share your staying experiences with us. Please accept our sincere apologies for the dissatisfaction that you have experienced with the lit and the guest lift efficiency issue. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

Frankie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious
Stayed 1 night in Apr 2023
Response from Alan Fung on 21 May 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

8/10 Good

Ka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, clean, good size room, fast wi-fi, courteous and helpful staff, easy access to several shopping centers which offer good choice of food and shopping, next to bus terminal and TKO MRT station . Only complain is 20 levels are only served by two lifts causing delays.
Stayed 8 nights in Apr 2023
Response from Alan Fung on 7 May 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Meanwhile, please accept our sincere apologies for the dissatisfaction that you have experienced for guest lifts efficiency issue and please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

8/10 Good

Tsang Pui

Liked: Cleanliness, staff & service, property conditions & facilities
You needed to sort out the lifts issues, customers are going to the restaurants have to give the right direction for using the right lifts. The hotel residents are struggling to get in or using the lifts whenever the restaurants are opening. Apart from that, all good !
Stayed 1 night in May 2023
Response from Alan Fung on 7 May 2023
Thank you very much for your review and share your staying experiences with us. Please accept our sincere apologies for the dissatisfaction that you have experienced for the guest lift efficiency issue. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

8/10 Good

Sunny

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 10 nights in Apr 2023
Response from Alan Fung on 7 May 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

6/10 Okay

Kin-Wai David

Stayed 4 nights in Apr 2023
Response from Alan Fung on 21 May 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

Emily, Kowloon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 2 nights in Apr 2023
Response from Hanson Tse on 19 Apr 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

Frankie

Stayed 3 nights in Apr 2023
Response from Alan Fung on 7 May 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly room
The room that we were staying had an unpleasant smell of mold. There were lots of stains on the carpet. It seemed that the management did no bother to shampoo and/or remove the ugly spot. However, the housekeepers had been doing the job very well.
Stayed 28 nights in Feb 2023
Response from Alan Fung on 10 Apr 2023
Thank you very much for your review and share your staying experiences with us. Please accept our sincere apologies for the dissatisfaction that you have experienced for the room cleanliness. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

Chi Lit

Business traveller
Liked: Cleanliness, staff & service
I think the carpet is time to replace. The air conditioning sound is a bit loud too.
Stayed 5 nights in Mar 2023
Response from Alan Fung on 10 Apr 2023
Thank you very much for your review and share your staying experiences with us. Please accept our sincere apologies for the dissatisfaction that you have experienced for cleanliness of the carpet and the air-conditioner issue. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Nice view of the natural environment, especially the sea. Cleanliness could be improved if small cockroaches disappear with pest control and tidiness.
Stayed 6 nights in Mar 2023
Response from Alan Fung on 10 Apr 2023
Thank you very much for your review and share your staying experiences with us. Please accept our sincere apologies for the dissatisfaction that you have experienced for cleanliness if the room. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

8/10 Good

Wing Hang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Wing Hang

Liked: Cleanliness, staff & service, property conditions & facilities
Nce
Stayed 1 night in Apr 2024
Response from Matthew Lo on 22 Apr 2024
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

8/10 Good

KIn Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
不錯
Stayed 1 night in Mar 2024
Response from Alan Fung on 10 Mar 2024
感謝您所撰寫的點評,並與我們分享您的住宿體驗,我們感到非常開心您對本酒店整體上感到滿意!而最重要的是,您對我們的服務質量的肯定絕對是對於我們團隊成員的最大鼓勵。您的反饋將被分享給所有部門和團隊成員以表彰他們的表現,並保持我們的標準和不斷改進自己來為您的下一次入住做好準備。在此僅代表酒店管理層再次感謝您對於星峰薈的支持,我們非常期待在不久的將來歡迎您回來。

8/10 Good

KIn Yip

Liked: Cleanliness, staff & service, property conditions & facilities
整體不錯
Stayed 2 nights in Mar 2024
Response from Alan Fung on 10 Mar 2024
感謝您所撰寫的點評,並與我們分享您的住宿體驗,我們感到非常開心您對本酒店整體上感到滿意!而最重要的是,您對我們的服務質量的肯定絕對是對於我們團隊成員的最大鼓勵。您的反饋將被分享給所有部門和團隊成員以表彰他們的表現,並保持我們的標準和不斷改進自己來為您的下一次入住做好準備。在此僅代表酒店管理層再次感謝您對於星峰薈的支持,我們非常期待在不久的將來歡迎您回來。

10/10 Excellent

Chung hay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Matthew Lo on 20 Feb 2024
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

YIN MING

Stayed 2 nights in Jan 2024
Response from Alan Fung on 4 Feb 2024
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Alan Fung on 21 Jan 2024
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

MAN YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Alan Fung on 4 Oct 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

Cheung for

Stayed 1 night in Aug 2023
Response from Alan Fung on 7 Sept 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

Ka kei kenneth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
十分好
Stayed 2 nights in Aug 2023
Response from Alan Fung on 7 Sept 2023
感謝您所撰寫的點評,並與我們分享您的住宿體驗,我們感到非常開心您對本酒店整體上感到滿意!而最重要的是,您對我們的服務質量的肯定絕對是對於我們團隊成員的最大鼓勵。您的反饋將被分享給所有部門和團隊成員以表彰他們的表現,並保持我們的標準和不斷改進自己來為您的下一次入住做好準備。在此僅代表酒店管理層再次感謝您對於星峰薈的支持,我們非常期待在不久的將來歡迎您回來。

4/10 Poor

Guodong

Stayed 1 night in Aug 2023
Response from Alan Fung on 7 Sept 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

Po Chiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023
Response from Alan Fung on 7 Sept 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
打開行李前 先檢查房間
原本對這飯店印象很好,所以2個月內入住第三次,同樣級別的房間,這次住宿最貴、感受也最不好最不滿意。1. 房間不方正,動線規劃使用上不方便;2. 床寢具沒有整理好,就讓客人入住(第一天,第二天也一樣😭); 3. 廁所洗手檯水龍頭沒有擦乾淨;4. 毛巾擺放太不認真。 我不是一個有潔癖的人,可是最基本的整齊、乾淨都做不到,飯店品控上到底發生了什麼事情?
床單
枕頭好像有人睡過😅
水嚨頭沒擦乾淨
毛巾架
Stayed 3 nights in Aug 2023
Response from Alan Fung on 7 Sept 2023
感謝您所撰寫的點評,並與我們分享您的住宿體驗。我們珍視並嚴肅對待每一位客人所反饋的住宿體驗,請接受我們為您對於房間設計和衛生質素所經歷的不便作出真誠道歉。我們保證您的寶貴意見已經完全傳達給酒店管理層,在此僅代表酒店管理層再次感謝您對於星峰薈的支持,我們非常期待在不久的將來歡迎您回來。

8/10 Good

Wing Hang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but when cleaning some noise
Stayed 1 night in Jul 2023
Response from Alan Fung on 8 Aug 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Furthermore, please accept our sincere apologies for the dissatisfaction that you have experienced for noise issue. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 11 nights in Jul 2023
Response from Alan Fung on 8 Aug 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

8/10 Good

Lam

Liked: Cleanliness, staff & service
執房員工服務好,地點方便
Stayed 5 nights in Jul 2023
Response from Alan Fung on 22 July 2023
感謝您所撰寫的點評,並與我們分享您的住宿體驗,我們感到非常開心您對本酒店整體上感到滿意!而最重要的是,您對我們的服務質量的肯定絕對是對於我們團隊成員的最大鼓勵。您的反饋將被分享給所有部門和團隊成員以表彰他們的表現,並保持我們的標準和不斷改進自己來為您的下一次入住做好準備。在此僅代表酒店管理層再次感謝您對於星峰薈的支持,我們非常期待在不久的將來歡迎您回來。

8/10 Good

Wing Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Alan Fung on 22 July 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

Benny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience, good service
Stayed 4 nights in Jun 2023
Response from Alan Fung on 22 July 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

Han Chen

Stayed 2 nights in Jul 2023
Response from Alan Fung on 22 July 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

8/10 Good

Lai Na

Stayed 2 nights in Jun 2023
Response from Alan Fung on 22 July 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

Kwan Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體滿意
房間整潔舒適,價格合理
Stayed 1 night in May 2023
Response from Alan Fung on 22 July 2023
感謝您所撰寫的點評,並與我們分享您的住宿體驗,我們感到非常開心您對本酒店整體上感到滿意!而最重要的是,您對我們的服務質量的肯定絕對是對於我們團隊成員的最大鼓勵。您的反饋將被分享給所有部門和團隊成員以表彰他們的表現,並保持我們的標準和不斷改進自己來為您的下一次入住做好準備。在此僅代表酒店管理層再次感謝您對於星峰薈的支持,我們非常期待在不久的將來歡迎您回來。

8/10 Good

Kar Wei

Liked: Cleanliness, staff & service, property conditions & facilities
The room is in pretty good condition. Elevators are kind of slow though.
Stayed 1 night in Jun 2023
Response from Alan Fung on 22 July 2023
Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Furthermore, please accept our sincere apologies for the dissatisfaction that you have experienced with the guest lift efficiency issue. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.

10/10 Excellent

KIn Yip

Liked: Cleanliness, staff & service, property conditions & facilities
服務不錯
Stayed 4 nights in May 2023
Response from Alan Fung on 19 June 2023
感謝您所撰寫的點評,並與我們分享您的住宿體驗,我們感到非常開心您對本酒店整體上感到滿意!而最重要的是,您對我們的服務質量的肯定絕對是對於我們團隊成員的最大鼓勵。您的反饋將被分享給所有部門和團隊成員以表彰他們的表現,並保持我們的標準和不斷改進自己來為您的下一次入住做好準備。在此僅代表酒店管理層再次感謝您對於星峰薈的支持,我們非常期待在不久的將來歡迎您回來。

4/10 Poor

Ching Mui Sophia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
酒店內設備非常殘舊,不值再次選住
Stayed 1 night in May 2023
Response from Alan Fung on 19 June 2023
感謝您所撰寫的點評,並與我們分享您的住宿體驗。我們珍視並嚴肅對待每一位客人所反饋的住宿體驗,請接受我們為您對於酒店設備所經歷的不便作出真誠道歉。我們保證您的寶貴意見已經完全傳達給酒店管理層,在此僅代表酒店管理層再次感謝您對於星峰薈的支持,我們非常期待在不久的將來歡迎您回來。