COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Regal Riverside Hotel

Photo gallery for Regal Riverside Hotel

Featured image
Outdoor pool
LCD TV, fireplace
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board

Overview of Regal Riverside Hotel

Regal Riverside Hotel

4 out of 5

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
34-36 Tai Chung Kiu Road, Sha Tin

Explore the area

  • Popular LocationPrince of Wales Hospital11 min walk
  • Popular LocationNew Town Plaza13 min walk
  • Popular LocationTen Thousand Buddhas Monastery16 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)37 min drive

Choose dates to view prices

About this area

Sha Tin

Located in Sha Tin's Sha Tin Wai neighbourhood, Regal Riverside Hotel is in a shopping district and on a river. Hong Kong Heritage Museum and Tsang Tai Uk Village are cultural highlights, and some of the area's notable landmarks include Ten Thousand Buddhas Monastery and Che Kung Temple. Travelling with kids? Make time for Snoopy World, or enjoy an event or a match at Sha Tin Race Course. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Prince of Wales Hospital - 11 min walk
  • Sha Tin Park - 11 min walk
  • New Town Plaza - 13 min walk
  • Ten Thousand Buddhas Monastery - 16 min walk
  • Snoopy World - 18 min walk

Getting around

  • Hong Kong Sung Wong Toi Station - 10 min drive
  • Hong Kong Sha Tin Station - 11 min walk
  • Hong Kong International Airport (HKG) - 37 min drive

Restaurants

  • Leau Restaurant — 1 min walk
  • Avanti Ristorante — 1 min walk
  • Gochiso - 14 min walk
  • One + One Bar - 14 min walk
  • Riviera - 15 min walk

About this property

Regal Riverside Hotel

Family-friendly Sha Tin hotel in Sha Tin Wai, near Sha Tin Park
9 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club and a coffee shop/café. All 1147 soundproofed rooms feature minibars and room service. Guests can enjoy fireplaces, and other standard amenities include electric kettles and LCD TVs.
Regal Riverside Hotel offers 1147 forms of accommodation with fireplaces and minibars. LCD televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Business-friendly amenities include safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

OM Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and public transport

  • Self parking on site (HKD 240 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 9 AM to 8 PM
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: HKD 262 per person
  • 9 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Computer station
  • Conference space (5909 square feet)
  • Meeting rooms 13

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – October 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Fireplace
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night (for guests aged under 18 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 262 per person (approximately)
  • Airport shuttle fee: HKD 130 per person (one way)
  • Airport shuttle fee per child: HKD 130.00 (one-way), (from 12 to 18 years old)
  • Self-parking fee: HKD 240 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children younger than 12 are not permitted in the Executive Club Lounge. The lounge at this property enforces a dress code and is non-smoking.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 30 minutes per day

Property is also known as

Hotel Regal Riverside
Regal Hotel Riverside
Regal Riverside
Regal Riverside Hotel
Regal Riverside Hotel Sha Tin
Regal Riverside Sha Tin
Riverside Regal
Riverside Regal Hotel
Regal Riverside Hong Kong
Regal Riverside Hotel Hong Kong
Regal Riverside Hotel Hotel
Regal Riverside Hotel Sha Tin
Regal Riverside Hotel Hotel Sha Tin

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 373 out of 1389 reviews
5 - Excellent 27%
Rating 4 - Good. 627 out of 1389 reviews
4 - Good 45%
Rating 3 - Okay. 231 out of 1389 reviews
3 - Okay 17%
Rating 2 - Poor. 105 out of 1389 reviews
2 - Poor 8%
Rating 1 - Terrible. 53 out of 1389 reviews
1 - Terrible 4%

3.8/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a Premier Room to which the hotel “upgraded” as the room I initially booked was fully occupied. Upon entering the room, the room was nothing like the photos on the booking page as the condition was of a near-dilapidating state with broken light fixtures that wouldn’t turn on to mildew and malfunctioning shower fixtures in the bathroom. The hotel itself is a very old property (1980’s feel) and it really shows as the rooms and the decor that go along with it feels like it hasn’t been updated since the inception of the hotel. Service was mediocre. I counted 11 on-site restaurants at this property, yet when I called the hotel staff from the room to ask for a drinking straw, I was told they didn’t have any. 11 restaurants and you can’t even find me a straw? There’s a difference between your hotel not having any straws and your staff being too lazy to bring one up to a customer at their request. Overall experience was very disappointing.
Stayed 1 night in Apr 2021

4/5 Good

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2021