JW Marriott Phuket Resort & Spa

Photo gallery for JW Marriott Phuket Resort & Spa

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Private beach, white sand, sun-loungers, windsurfing
Private beach, white sand, sun-loungers, windsurfing
Private beach, white sand, sun-loungers, windsurfing
3 outdoor pools, pool umbrellas, pool loungers

Overview of JW Marriott Phuket Resort & Spa

JW Marriott Phuket Resort & Spa

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
231 Moo 3, Talang, Mai Khao, Phuket, 83110

Explore the area

  • Popular LocationTurtle Village5 min walk
  • Popular LocationMai Khao Beach9 min walk
  • Popular LocationSarasin Bridge7 min drive
  • AirportPhuket (HKT-Phuket Intl.)23 min drive

Choose dates to view prices

About this area

Mai Khao

Located in Mai Khao, JW Marriott Phuket Resort & Spa is in the suburbs and on the beach. Shoppers can visit Turtle Village, while everyone can enjoy the natural beauty of Mai Khao Beach and Natai Beach. Travelling with kids? Don't miss Splash Jungle Water Park. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

What's nearby

  • Turtle Village - 5 min walk
  • Mai Khao Beach - 9 min walk
  • Sarasin Bridge - 7 min drive
  • Splash Jungle Water Park - 20 min drive
  • Yacht Haven Marina - 21 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 24 min drive

Restaurants

  • The Coffee Club - 5 min walk
  • Pizza Company - 5 min walk
  • Ginja Taste - 6 min walk
  • JJ Bar & Restaurant - 17 min walk
  • Takieng - 18 min walk

About this property

JW Marriott Phuket Resort & Spa

5-star resort with pools, private beach and full-service spa
Catch some rays on JW Marriott Phuket Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. Housekeeping is available on request.
JW Marriott Phuket Resort & Spa offers 262 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, an outdoor tennis court and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a steam room and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 16 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Awards and affiliations

JW Marriott Phuket Resort & Spa is listed in the 2021 Travel + Leisure 500.

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Russian, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 500 meters
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: THB 1000.45 for adults and THB 500.23 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 3 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • Cucina
  • Andaman Grill
  • JW Cafe
  • Ginja Taste
  • Benihana

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Cycling
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Shopping
  • Hot tub
  • Steam room
  • Table tennis
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (9257 square feet of space)
  • Meeting rooms - 10

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Grab bar in bath
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Office
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1900 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: THB 1000.45 for adults and THB 500.23 for children (approximately)
  • Airport shuttle fee: THB 1650 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 1900 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

JW Marriott Phuket
JW Marriott Phuket Resort
JW Marriott Phuket Resort Thalang
JW Marriott Phuket Thalang
JW Marriott Resort Phuket
Phuket JW Marriott
Phuket JW Marriott Resort
Jw Marriott Mai Khao
Jw Marriott Phuket Hotel Mai Khao
JW Marriott Phuket Resort & Spa Mai Khao
Jw Marriott Phuket Resort And Spa
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort Mai Khao
JW Marriott Phuket Mai Khao
JW Marriott Phuket Resort Spa

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 492 out of 720 reviews
5 - Excellent 68%
Rating 4 - Good. 164 out of 720 reviews
4 - Good 23%
Rating 3 - Okay. 39 out of 720 reviews
3 - Okay 5%
Rating 2 - Poor. 14 out of 720 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 720 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4.6/5

Eco-friendliness

4/5 Good

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Team at the property are wonderful and really went out of their way to make us feel welcome at every opportunity. Thank you .. some of the team that stood out to us were, Jay, Dinesh, Love. The property seems rather tired, and given the impacts of COVID on the industry it is understandable that major work may have perhaps been put off for some time.
Stayed 8 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round. Very high standards of service. Lovely restaurants. Head Chef, Brian, is superb.
Stayed 7 nights in Jun 2022

2/5 Poor

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like to start by saying that my stay started very well. Up until my Apple watch was stolen from the room, after thorough checking of CCTV it was admitted that I clearly had my watch when I entered the room and it was left behind when I exited, just to come back to no watch at all. Housekeeping was interviewed and apparently she did not see anything. Their argument was that she had been working with them for 14 years so she wouldn’t take it. It is clear and evident that the watch was taken from my room yet no responsibility or remorse was shown. I had to check out and leave with no explanation or reimbursement. I have stayed in Airbnbs and cheap hotels for the duration of my trip, the one time I decide to overspend and stay in a well known place, my stuff gets stolen. Very disappointing not just at the actions taken but also by how they reacted to the situation. If you do choose to stay here, lock up the our valuables or risk losing them!!!
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel with big rooms and quality amenities. Exceptionally friendly and helpful staff. Exactly what you expect from a higher end Marriott property in Thailand.
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was revamped in the new style, it was very nice. Room was big and comfortable, with 2 double beds, which fit a family of four very well. We love the revamped breakfast area too. Breakfast spread was excellent.
Stayed 2 nights in May 2022