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"This hotel is in a good position however it is extremely extremely old and outdated. One of the reasons I booked was it has a restaurant/bar onsite. What they don’t tell you is that it’s only open Saturday and Sunday. We ended up going to IGA for something to put in the microwave. No breakfast available either. I would suggest staying up the other end of town near the tavern that serves food. A lot of the food places close at 3pm in town"

"Room was ok,bathroom was a bit small and really needed light in main room were bed was couldnt see a thing at night as there were only bed lamps, meals were ok,laundry was ok but drier was on a sad lean but did the job overall place was dated "

"Generally nice room that met basic expectations. Not sure if the bar that is part of the same staff workforce as the staff at the bar were rude, cranky and a pretty ordinary experience. The check in staff were friendly and accommodating "

"Overall, this is a decent getaway spot, but it falls far short of the "resort" title they advertise. We booked the Aurora Dome, drawn in by the promise of seeing the southern lights. Unfortunately, we didn’t see any, though obviously that’s up to nature. The dome itself is basic but comfortable—equipped with a couple of chairs, beds, a light, and a heater. However, be aware that there is no private bathroom; guests share a public toilet and shower block. The biggest issue was the complete lack of hospitality and organization. We checked in at 7:00 PM to find no reception and no staff on-site. We had no idea which dome was ours. I texted the host number and received no response. We were left confused and frustrated until a kind fellow guest helped us out, showing us what the staff had told him earlier. For the price they charge, you expect someone to be available. When I finally got a call back from the host, I asked why there was no one to check us in or explain the property. The response was: “My people work from 7 am; they need to go home and rest and be with family.” That’s a nice sentiment for a boss to have, but it leaves paying guests abandoned. There is no hospitality here. "

"Great views, telescope and binoculars in room"

"Great meal "

"Convenient location Very clean room Very quiet place Very friendly staff "

"Great location, but property a bit “tired” and worn out. "

"Very centrally located in Coles Bay, with Tavern and Cafe adjoining, and Muirs Beach just across the road providing direct access to sea kayaking adventuress , swimming etc. The cabins are essentially part of a caravan park so they are basic. However the position of ours up the back of the park gave us a quiet nights sleep. It was very clean and comfortable, and totally suitable for our needs during our one night stay. "