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"Very friendly and attentive staff but that's about it. The mattress on our bed felt like it was just springs. We asked to move rooms for a better bed but were told all the beds are the same. The room itself was very tired looking and in need of updating and had an odd smell. The bathroom was clean but the shower frequently ran out of hot water and failed to drain fast enough so had to frequently turn off to stop from overflowing. The breakfast was basic but not amazing quality with a bad tasting vat of instant coffee on hand. Cappuccinos could be made on request which was a saving grace. The location of the hotel was perfect it's just a shame it's been left to deteriorate, it could be great with some updates. "

"Amazing breakfast with beautiful view. Excelent team and very clean"

"This gorgeous apartment in Dorio was amazing. The views from the terrace are breathtaking. The apartment has all the modern conveniences and is tastefully decorated.We found the beds extremely comfortable and clean.The apartment is in the quiet town of Dorio, which we enjoyed because Varenna felt too touristy for our tastes though accessible by car. Sue, the host was very responsive when we needed to contact her.We thoroughly enjoyed our stay in this stunning apartment with a view. Thank you Sue and Martin!"

"Nice overall hotel, unfortunateky restaurant for dinner was not yet open so couldnt try. Staff were very friendly, rooms were clean and modern. Spa and saunas only opens from 4pm, wpuld have loved to use in the morning also but unfortunately only opens in afternoon. Breakfast was excellent!"

"The room was clean, modern and the electronic blackout shutters were appreciated. Check in and issue of electronic room keys was straightforward. The bistro downstairs was friendly and lively. It would be useful for the hotel to provide instructions on the lighting as the system was not very intuitive. The safe did not work - a small inconvenience. "

"We thoroughly enjoyed our stay. Beautiful hotel, amazing views, great breakfast. "

"Clean room, fantastic location right on the lake!"

"Clean and great location "

"Great stay."