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"Friendly, efficient staff. Hotel imaculate. Nice breakfast. "

"Check in was easy and the reception staff said let them know if I needed anything. I wanted green teabags and asked for them over 2 days about 4 times. Eventually, Georgia, the reception supervisor, put them in the room herself, so I had them for my last evening…… I’d asked for a walk-in shower but the water was lukewarm, and, although they said it had been fixed, it hadn’t, so two disappointing showers in 2 days! The room was clean but the floor was a bit gritty (I was barefoot as I don’t wear shoes indoors) but otherwise a corporate room, plenty of space and adequate lighting and quite nice biscuits. I can’t understand why quality hotels only offer instant coffee in the rooms though! After checkout, while I was waiting to leave for my train, Georgia very kindly found me a nice place to sit. Would I stay there again? Not sure, but it is a few mins walk from the National Museum of Wales, which is why I chose it."

"Clean room, spacious, good bed and linens, walk in shower. On site parking a plus though spaces tight owing to pillars and preponderance of large cars. Breakfast very basic and not particularly appetising. Too few staff and minimal effort to welcome and explain available choices. Check out day rushed owing to a planned power outage."

"loved this hotel and great staff and food"

"Fine for a pre flight stop over"

"Extremely helpful staff, friendly, customer service very good. Room could have benefitted from more coffee,/teas and sundries. Overall very good value for money"

"Absolutely amazing! price on point, amazing staff really helpful and nice, central, it has it all"

"The staff was excellent, especially Shaun and Zach! They quickly took care of our every need and assisted us with a room upgrade! We were very pleased and would stay here again."

"Good sized room (classic double) although bathroom will be too much on the cosy side for some. Friendly staff, hotel was very clean everywhere and the breakfast was good and bar area was nice. Only issue we had was the paper thin walls between rooms. We were watching tv at a reasonable volume around 10.30pm and had the room next door banging on the wall. We thought they were being a bit unreasonable but as we went to sleep, realised we could hear the person in the other adjacent room snoring as if he were in ours. Might only be a certain number of rooms like this, but we were in Room 128 if you’re reading this, hotel manager!"