Hoi An Holidays from AU$1,331

Everything is great, breakfast and afternoon tea are excellent.

The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.

Just perfect, exactly what we were looking for, a luxurious, modern, spacious room with all the amenities, amazing views at an economical price. Can't recommend this more. Thank you for having us

Nice place, exterior properly maintained, villas are a little awkwardly designed. Materials show some major defects i.e. doors difficult to close bcos they are so twisted (almost 4in twist between lower and upper sides) Big black cloud is that thei male staff would absolutely gain in having some sexual harassment awareness lessons). Their manager rather that act on it was so utterly incompetent that tried to lie it way out to the level of producing fake legal justification. Unbelievable! Never got any type of apology from it. A manager with a serious grasp of what hospitaly and service mean would be recommended.

Lovely staff that couldn’t do enough for you