River Ridge Hotels, New Orleans

"Had a blast the rooms are always great"

"Boil water in effect. Pool not accessible. Minimal amenities. Building had foul smell for duration. Close location to Bourbon St. Great concierge/staff interactions. Parking fee is absurd."

"Location was very ideal closed from everything "

"Staff was okay "

"Breakfast staff totally inadequate considering the volume of guests. Much preferred eating outside. "

"Beautifully restored gem across Canal Street from the French Quarter. Rooms are top shelf. Bars and restaurants didn’t get the same amount of care. And if there’s a comfortable, private lounge area for guests I couldn’t find it. "

"Kind and helpful staff. Beautiful courtyard and close to the action, but also had a quiet nights rest. Only negative was the wifi didn’t work well and data reception was bad. Would stay again!"

"Awesome and very professional. "

"The staff was not very accommodating or transparent during our stay. The “$130 tour credit per night” is misleading—it sounds like you’re getting $130 off a tour, but in reality it works out to about $15–$20 off per tour for two people. There was also a $15 daily credit for food and drinks that was not clearly explained. I was told I could use the credit at PJ’s, but when I got snacks there, I was still charged. The details about where the credit could actually be used were never clearly specified, which felt misleading. I also had issues with the room itself. There was a loud noise coming from the heating system or vent about every 15 minutes throughout the night. It almost sounded like someone constantly flushing a toilet, which made it difficult to sleep. The bathroom vent was also covered in built-up dust, which was not very hygienic. The beds were uncomfortable as well, and overall the room did not meet expectations. On top of that, the staff could have been more friendly and helpful. Unfortunately, based on this experience, I would not recommend or stay at this location again."