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TownePlace Suites by Marriott Metairie New Orleans

Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

Featured image
Outdoor pool
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board

Overview of TownePlace Suites by Marriott Metairie New Orleans

TownePlace Suites by Marriott Metairie New Orleans

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
5424 Citrus Blvd, New Orleans, LA, 70123

Explore the area

  • Popular LocationTulane Lakeside Hospital for Women and Children5 min drive
  • Popular LocationClearview Mall6 min drive
  • Popular LocationThomas Jefferson Park15 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)17 min drive

Choose dates to view prices

About this area

New Orleans

Located in New Orleans, TownePlace Suites by Marriott Metairie New Orleans is in the suburbs. The area's natural beauty can be seen at Jean Lafitte National Historic Park and Preserve and Lafreniere Park, while Prytania Theatre and New Orleans Museum of Art are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at NOLA Motorsports Park or Fair Grounds Race Course.

What's nearby

  • Tulane Lakeside Hospital for Women and Children - 5 min drive
  • Clearview Mall - 6 min drive
  • Metairie Business District - 6 min drive
  • Thomas Jefferson Park - 15 min drive
  • Audubon Zoo - 18 min drive

Getting around

  • New Orleans Union Passenger Terminal - 19 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 17 min drive

Restaurants

  • Applebee's - 14 min walk
  • Chipotle - 16 min walk
  • Zea Rotisserie & Cafe - 16 min walk
  • Nacho Mama's Mexican Grill - 17 min walk
  • Copeland's - 18 min walk

About this property

TownePlace Suites by Marriott Metairie New Orleans

Suburban hotel with outdoor pool and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. All 124 rooms feature kitchens with fridges, ovens, hobs and microwaves. In-room free WiFi and free wired Internet are standard, as are plasma TVs with cable channels. Housekeeping is available on request.
TownePlace Suites by Marriott Metairie New Orleans offers 124 forms of accommodation with coffee/tea makers and a hairdryer. This accommodation offers separate living rooms. Beds feature premium bedding. Plasma televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, hobs, microwaves and separate dining areas.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Separate living room

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Hob

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Separate living room
  • Separate sitting area
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Up to 50 lbs/23 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 75 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 351 out of 685 reviews
5 - Excellent 51%
Rating 4 - Good. 226 out of 685 reviews
4 - Good 33%
Rating 3 - Okay. 60 out of 685 reviews
3 - Okay 9%
Rating 2 - Poor. 27 out of 685 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 685 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had roaches terrible rooms was so uncomfortable
Stayed 3 nights in Aug 2021

1/5 Terrible

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is filthy and needs renovations ASAP. For these prices there’s no way you should be charged for the disgusting rooms.
Stayed 1 night in Aug 2021

2/5 Poor

Business traveller
Disliked: Staff & service
My sink was clogged in the bathroom and not fixed. I called the front desk to extend my stay and said they would but never did and then wondered why I hadn't vacated my room.
Stayed 3 nights in Aug 2021

3/5 Okay

Travelled with family
The pullout couch was broke and there was no blanket or sheets for it. The mattress on the couch was not comfortable at all. They only had 2 towels in the room for 6 people. There was an empty drink container under the bed when we got there. The swimming pool was only open until 5:00 pm daily. The room was a nice size and they did give me a discount because of the broke couch but the rooms are dated and not in very good condition.
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, clean
Stayed 5 nights in Jul 2021