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"Everything was very good, no complaints. Thank you"

"This was incredible! Very helpful staff, very nice/large lobby, and also an incredible gym/pool/sauna area. Only cons: you really need to like the person you share your room with, because the bathroom door is a piece of (frosted) glass and faces towards the room. It is not a bad location, around 15-20 minutes by tram from the old town."

"The hotel is conveniently located near Zurich’s main train station, which is ideal if you’re arriving from another city, and it’s also about 10–15 minutes from most major attractions. Overall, it’s a nice hotel, but there were a few significant issues during our stay: - Ants in the room: We noticed a considerable number of ants appearing sporadically throughout our stay. At first, we assumed it might be due to having the balcony door open, but the issue persisted even after the room was cleaned. I also mentioned this in feedback via Expedia, and while I was told it would be forwarded to management, we never received any follow-up. - Room temperature: The room was uncomfortably hot throughout the night. Despite following the front desk’s instructions—turning off the heating and using the air conditioning—it still felt extremely warm. We were hesitant to leave the window open because of the ants. - Service: The staff were not particularly welcoming for a 4-star hotel. While I don’t like to focus on this aspect, I would expect a more engaged and friendly response when greeting staff or asking questions, but this was generally lacking. Overall, while the location is very convenient, I would likely choose a different hotel in the future due to these issues."

"The front desk personnel were friendly and very helpful. We enjoyed the balcony and the room was very well furnished. There was a charge for breakfast, but the quality and quantity of the offerings was worth it. The hotel was conveniently located. We highly recommend this hotel."

"The rooms were clean, the beds were comfortable, the staff were both lovely and helpful with providing recommendations, and the area was walkable with solid restaurants in the vicinity. Would definitely recommend!"

"Front desk staff very helpful, excellent service"

"Close to railway station "

"Great location and rooms with comfort and space."

"Excellent location and view of the lake. Close to everything and bus stop out front"