Pet Friendly Hotels & Resorts in Richmond Hill from AU$138

"Front desk staff was excellent, thanks to the agent who helped check me in!"

"It was great!"

"A nice hotel."

"prepare slippers，tooth brush and paste"

"I arrived late check in was ok , I went to bed tried to use the restroom in the middle of the night it wouldn’t flush and was no hot hot water to wash my hands. Got up around 6am to shower still no hot water. Went down to the front desk the clerk had such a bad attitude, “why didn’t you make a report when you checked in, no other guests complained about not having hot water”. Absolutely nothing done, went out return asked if it can be checked, waited one hour no one came. Went out again, upon arriving back was stopped by front desk clerk “we weren’t able to check because the do not disturb sign was on”, told them I was heading to my room. Ten minutes later the maintenance man came no tool or anything went into the bottom flush the toilet and turned on the water said “toilet flushing and there’s hot water. Which means he was already there while I was out and fixed it while I was out and my do not disturb sign was on. Which means be extremely careful here they enter your room when you are out regardless of you putting you do not disturb on. Horrible service and bad attitude."

"Amazing location with great food and conveniences close by. Beautiful clean room with a city view. Family friendly amenities. Helpful and considerate staff with an easy self serve check in and check out option as well. Will definitely be staying again!!"

"Clean room, friendly staff. "

"The spa operation hours are short, making it difficult to schedule a session."

"I didn’t like that they gave us a room with no window. And the parking was busy"