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"Bathroom has mold. To get on lift takes long time. Stuff is polite but hard to understand..."

"Great hotel! We got a complimentary upgrade on our wedding night to the riverview suite."

"We only stayed here for 1 night since we had an early flight leaving from terminal 3. I booked this hotel thinking it would be close, but it was still quite a bit of walking. It was also not that easy to find. We didn’t realize we had to walk through the parking lot to get to it. We didn’t interact much with the staff. The room was clean, beds were comfortable enough, but you could hear water running in rooms next to ours and other random noises. There was also very little channels to watch and couldn’t connect my phone or streaming accounts. "

"good food and a bar"

"Breakfast menu was varied, most of it was tasty. Did not like the scrambled eggs. Coffee was great!"

"Great little spot, clean tidy, one of the beds was a like laying on a brick but apart from that great stay! Had everything you needed"

"It’s an okey hotel. The staff is friendly, it’s a clean hotel. Biggest disappointment was the housekeeping, it is horrible to non-existent, literally all was done is straightening of the beds and taking out the trash. The towels not changed, nothing else is cleaned. Otherwise, it’s perfectly located, the Big Ben is just 3 minutes walk, so it’s an okey stay."

"Yes"

"Well placed for shopping and the West end. "