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"New owner/manager is lovely and well organised and knows about looking after people. Im sure bar and visitor numbers will increase now. Wish her the best of luck on her new venture."

"Convenient to visit Wells Cathedral"

"Room was clean and tidy. Bar was fine, lovely outside area. Large car park. Food and drinks were very reasonably priced. Breakfast was varied and plentiful"

"First the pros. The staff are wonderful!! Super helpful and friendly. The breakfast was also amazing! Good selections and tastes delicious! The restaurant area is nicely decorated and modern. There’s a good selection of toiletries and we had a nice large room with high ceilings. Now the cons. The parking garage is very tight and the other option is a paid lot down the street, just not very convenient. The bed and pillows were so hard and the walls are thin. Didn’t sleep well but I’m also a light sleeper. Generally a dated look upstairs. You also need to check into your room at the bar and carry your luggage through the restaurant. No elevator. It did seem like they were doing some renovations though and going by what the restaurant looks like it’ll be lovely! I did feel the good outweighs the bad though and I’d stay again. I’ll just bring my own pillow next time!"

"Rooms are dated. Good breakfadt cooled fresh."

"Great staff and good fresh breakfast"

"A friendly and supportive receptionist greeted me. The room was bright, fresh and clean. A good night's sleep was had in a comfortable bed followed by a powerful hot shower in the morning. "

"Clean and welcoming, bed comfortable, just needs softer pillows. Breakfast was good nicely presented, however poached eggs were cold, such a pity because rest of Breakfast was very good. Will stay again. Good outside space to walk the dog."

"Fantastic hotel. Clean, helpful staff and good amenities."