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Reviews of La Cache à Maxime

3.5 out of 5
La Cache à Maxime
265, rue Drouin, Scott, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 222 out of 388 reviews" "
Rating 8 - Good. 122 out of 388 reviews" "
Rating 6 - Okay. 24 out of 388 reviews" "
Rating 4 - Poor. 13 out of 388 reviews" "
Rating 2 - Terrible. 7 out of 388 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must stop for dinner, spa or simple family stay
Stayed 1 night in Mar 2024
Response from L'équipe de La Cache on 11 Mar 2024
Merci, au plaisir!

10/10 Excellent

Marie Ange

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from L'équipe de La Cache on 28 Feb 2024
Merci, au plaisir de vous accueillir à nouveau

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Jan 2024
Response from L'équipe de La Cache on 29 Jan 2024
Merci au plaisir!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from L'équipe de La Cache on 8 Jan 2024
Au plaisir!

4/10 Poor

Nancy

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Le fauteuil vert devant la porte patio était plein de cheveux différents et de saleté, pas question que l’on s’assoit dessus! On a fait le commentaire par 2 fois à la réception , il a été changé ( ou rapidement nettoyé et retourné car encore plein de cheveux ) Si belle vue extérieure à admirer
Stayed 3 nights in Dec 2023

4/10 Poor

Celal

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from L'équipe de La Cache on 28 Dec 2023
Merci au plaisir!

10/10 Excellent

Stephanie

Travelled with family
Liked: Amenities
Endroit fabuleux nous reviendrons l’année prochaine
Stayed 1 night in Nov 2023

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness
Très beau site, j’ai apprécié mon séjour par contre nous voulions aller à la piscine vers les 19h et le staff n’avait pas en main les clés, ça été une perte de temps sans compter qu’ils nous ont fait attendre sans jamais venir nous dire que nous allions pas y avoir accès, manque de professionnalisme. Deuxième chose, la télévision ne fonctionnait pas.
Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Stayed 2 nights in Aug 2023

8/10 Good

Ruta

Stayed 2 nights in Aug 2023

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Although it’s a nice property there were a few flaws: our shower was broken so we had to move after unloading all our things, the room wasn’t cleaned although we were assured it would be and 2 of the public restrooms were out of toilet paper.
Stayed 2 nights in Aug 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Roxane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 3 nights in Mar 2023

6/10 Okay

Louis-Philippe

Stayed 1 night in Mar 2023

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from La Cache à Maxime on 28 Feb 2023
merci beaucoup !

10/10 Excellent

Jackie

Stayed 1 night in Sep 2022

4/10 Poor

Robert

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Nicole

Stayed 1 night in Jun 2022

8/10 Good

jean-philippe

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très impressionnée
Très propre, lit super confortable! On y retournera!
Stayed 1 night in Apr 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Julie

Liked: Cleanliness
Stayed 1 night in Mar 2022

6/10 Okay

Yannick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms in a fairly modern hotel with nice views towards a vineyard. Nice amenities on the premises. However, the restaurant comes short in both atmosphere and food quality. With no other choice on site, this was a bit dissapointing.
Stayed 2 nights in Feb 2022
Response from Directrice de réception on 24 Feb 2022
Thank you for sharing your constructive feedback with us. Our company attaches great importance to these, which allow us to surpass ourselves daily and to make the necessary adjustments in order to maintain and exceed the expectations of our guests both in the dining room and in accommodation.

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
Our stay was amazing the only thing I found not so good is that we were a family of 6 so therefore brought our own food and did a little bit of grocery shopping but found that there was just not enough cupboard space to put our food that did require to go in freezer or refridgerator. Other than that would recommend this place to anyone looking for a cozy vacation place lots around to do with children in the surrounding area
Stayed 5 nights in Dec 2021
Response from Directrice de réception on 30 Jan 2022
Hello and thank you for your comments, looking forward to welcoming you again

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the size of the rooms and design.
Stayed 3 nights in Nov 2021
Response from Directrice de réception on 23 Nov 2021
Wow Merci beaucoup

10/10 Excellent

Daniel, Montreal

Stayed 1 night in Oct 2021

10/10 Excellent

Jean-Baptiste Le

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Directrice de réception on 28 Sept 2021
Wow merci !

6/10 Okay

Holly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Cache a Maxime seems to have recently undergone a rebrand and is much more casual than before. We have made an annual trip since 2016 and I’m sad to say this year was the first year that it did feel worth the expense to us. The restaurant, while still very tasty and accommodating of allergies, is more expensive for less unique food. It used to have a true French vibe, luxurious and decadent with local farm to table cuisine. We miss Le Greg and Le Charlie (now combined to “Resto Bar”). Staff is less bilingual than before (all of the staff we usually recognize year to year have moved on it seems) but still very friendly, however there are no English menus available either online or in person at the restaurant and there are only 2-3 English channels on the cable tv (both NBC and CBS were no longer on offer as in previous years). Check in is a bit late (4pm) and less flexible than other hotels. We had brought dinner clothes but could’ve worn t-shirts (to give you an idea as to the change in nature of the restaurant). Our room was clean, the bed was not super comfortable but fine if you don’t mind a soft mattress. Overall it was a perfectly pleasant hotel, but the price tag just didn’t add up for us. All of the little things (service, environment, restaurant, etc.) that made Cache a Maxime an annual stay for us are no longer there under the new “La Cache” branding -even the logo is now a cartoony wine barrel instead of the luxe font. A nice stay but not as special as it used to be
Stayed 1 night in Sep 2021
Response from Directrice de réception on 18 Oct 2021
We thank you for taking the time to share your comments which are valuable to our organization, we have noted all the inconveniences encountered and are sorry. Follow-ups were provided to team leaders. However, we hope to have the pleasure of welcoming you again

8/10 Good

Daniel

Stayed 2 nights in Aug 2021
Response from Directrice de réception on 20 Sept 2021
Merci

10/10 Excellent

Ian Darrell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020
Response from Directrice de réception on 24 Nov 2020
Thanks ! We look forward to welcome you back !

10/10 Excellent

Francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Directrice de réception on 15 Oct 2020
Merci pour cette belle note ! au plaisir de vous recevoir à nouveau ! Merci

10/10 Excellent

Etienne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020
Response from Directrice de réception on 8 Oct 2020
Merci ! à bientôt

2/10 Terrible

NotHappy, Toronto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Very disappointed. As guests travelling from Toronto, we had hoped for accommodation. i.e dinner, breakfast on site. After a long 8 hour drive, we were greeted & told right away we had no dinner available. Leaving us stranded for food. This is the last thing you want to worry about when you arrive at your hotel. We did not end up staying for the duration of our stay & left early. Disappointing, will be getting a refund.
Stayed 2 nights in Sep 2020
Response from Directrice générale on 14 Sept 2020
Dear guest, Thank you for your feedback. I was disappointed to read that you did not have a welcoming check-in experience. Unfortunately, with the pandemic, the places are limited at the restaurant and the reservations are obligated. I apologize again for the inconvenience. We appreciate your valuable feed back as it helps us identify the areas we can improve the guest experience. Best regards,

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020
Response from Directrice de réception on 14 Sept 2020
Merci ! au plaisir de vous recevoir à nouveau bientôt !

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Directrice de réception on 5 Sept 2020
Merci Monsieur d’avoir pris le temps de partager votre satisfaction suite à votre séjour à La cache à Maxime. Nous sommes désolés de constater que votre séjour ne fut pas entièrement à la hauteur de vos attentes. Si vous désirez poursuivre la discussion concernant votre récente expérience, n’hésitez pas à communiquer avec nous : info.cam@chotels.ca. Merci et au plaisir de vous recevoir à nouveau !

8/10 Good

Veronique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from chotels.ca on 16 June 2020
Merci Éric de votre visite et au plaisir de vous recevoir à nouveau!

10/10 Excellent

Angelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from SB on 9 Mar 2020
Merci et à bientôt!

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020
Response from Directrice de réception on 3 Mar 2020
Merci ! a bientôt !

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from SB on 9 Feb 2020
Merci pour vos commentaires favorables et au plaisir de vous recevoir à nouveau!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from SB on 27 Jan 2020
Merci!

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from SB on 9 Jan 2020
Thank you! :)

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Directrice de réception on 3 Jan 2020
Merci d'avoir pris le temps de partager vos impressions. Nous nous sommes ravis que vous aillez aimé. Au plaisir !

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Directrice de réception on 29 Dec 2019
Nous sommes heureux de constater que vous avez apprécié toutes nos installations sur place. Confort, gastronomie et relaxation, ce sont les points forts qui ressortent de votre évaluation et nous en sommes heureux. Au plaisir!

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch near highways
Very good hotel not too far from Quebec City and ideal if you need to travel on the south shore to visit different clients. Food is excellent. Hotel is clean and well maintained. Not too many of those in La Beauce.
Stayed 2 nights in Nov 2019
Response from Manager of the reception on 14 Nov 2019
Thank you very much for this nice feedback ! We look forward to welcome you back !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from SB on 21 Nov 2019
Merci et au plaisir de vous recevoir à nouveau!

8/10 Good

Em, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Marie on 9 Oct 2019
Merci et au plaisir de vous recevoir !