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Reviews of Hotel Terrasse Dufferin

2.5 out of 5
Hotel Terrasse Dufferin
6 Pl. Terr. Dufferin, Québec City, QC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 61 out of 78 reviews" "
Rating 8 - Good. 15 out of 78 reviews" "
Rating 6 - Okay. 2 out of 78 reviews" "
Rating 4 - Poor. 0 out of 78 reviews" "
Rating 2 - Terrible. 0 out of 78 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Mario, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is excellent.
Stayed 5 nights in May 2024
Response from Amelie on 14 May 2024
Thanks Mario! Have a good one!

8/10 Good

Mohammad, Toronto

Liked: Cleanliness, staff & service
Great location.
Stayed 1 night in Mar 2024
Response from Amelie on 8 May 2024
Merci!!

10/10 Excellent

Sasisekhar, Ottawa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and nice, gave solid recommendations, and was always ready to accommodate any special requests you may have. The rooms are clean and lovely.
Stayed 2 nights in May 2024
Response from Amelie on 8 May 2024
Thanks a lot Sasisekhar! Hope to see you on another trip!

8/10 Good

Satwinder

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Location
Stayed 1 night in Apr 2024
Response from Amelie on 1 May 2024
Merci

10/10 Excellent

Ching Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful host!
Stayed 2 nights in Apr 2024
Response from Amelie on 30 Apr 2024
Merci so much! Glad you liked our approach!

10/10 Excellent

ivonne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That is a beautiful 180 years old property in front of a river, walking distance from everything in Old Quebec. If you like to feels a home away from home, this is the place. Amelie is the perfect host, verycaring about you and any request you have. Will definitely be back. Thank you for a great stay.
Stayed 3 nights in Apr 2024
Response from Amelie on 30 Apr 2024
Thank you Ivonne, I'm glad you could enjoy your stay at it's best! You are welcome back anytime! Take care

8/10 Good

VICTOR MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Room for 3 was not big enough
Stayed 4 nights in Apr 2024
Response from Amelie on 25 Apr 2024
It was quite a big room you had. I'm surprised it wasn't enough. For sure if you wanted to have a bed for each of you it was not enough though. Hopefully we had another room available to set you in. I hope you enjoyed you time with us still and thank you for the comment.

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot in the heart of old Quebec. Would book again.
Stayed 2 nights in Apr 2024
Response from Amelie on 22 Apr 2024
Thank you guys! Glad you enjoyed :)

10/10 Excellent

VICTOR MANUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 6 nights in Apr 2024
Response from Amelie on 19 Apr 2024
Muchas gracias los hermanos de Mexico!!

10/10 Excellent

Ashley Breanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. They were kind and approachable and helped us with everything that we needed. The room was clean and well maintained.
Stayed 5 nights in Apr 2024
Response from Amelie on 19 Apr 2024
Thanks Ashley, glad you liked your experience! See you on another trip may be!

10/10 Excellent

Rachel

Stayed 1 night in Apr 2024
Response from Amelie on 14 May 2024
Thank you!

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view. In the heart of the old city.
Stayed 1 night in Apr 2024
Response from Amelie on 21 Apr 2024
Thanks again!!

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location, Location, Location. Staff there the best. Friendly ..
Stayed 1 night in Apr 2024
Response from Amelie on 19 Apr 2024
Thanks Jake, don't wait another 40 years to enjoy our cold and windy city again!!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Amelie on 16 Apr 2024
5/5 pour le confort des divans chez nous! Merciii!

10/10 Excellent

Tehya

Stayed 1 night in Apr 2024
Response from Amelie on 8 May 2024
Thank you!! :)

8/10 Good

Atena

Liked: Cleanliness, staff & service, property conditions & facilities
Unforgettable night in the 180 years old building.
Stayed 1 night in Mar 2024
Response from Amelie on 9 Apr 2024
Thanks a lot for the review!

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We wanted historic, and we got just that. What a cool, amazingly located, little boutique. Remarkably friendly staff that stocked us up with a bunch of little treats and muffins each day. It was really neat to lay back and think of other patrons sleeping in the room you are in nearly 200 years earlier. Steps from the Chateau Frontenac. The weather turned poor, but we hunkered down in this little oasis.
Stayed 4 nights in Apr 2024
Response from Amelie on 9 Apr 2024
Thanks a lot Bondsfield's family, glad you made the best out of it!! See you in the sun of july maybe!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amelie made us feel welcome. Great location right in old town. The small kitchen (microwave and toaster) was very convenient.
Stayed 2 nights in Apr 2024
Response from Amelie on 9 Apr 2024
Thanks Bill! You guys are welcome back anytime!

10/10 Excellent

Rachit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience living in the property which is more than 180 years old. Very well maintained.
Stayed 2 nights in Apr 2024
Response from Amelie on 9 Apr 2024
Thanks a lot, we work hard to make it nice and tidy, glad you enjoyed it!!

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Amelie on 9 Apr 2024
Thank you!

8/10 Good

Inseo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so kind! They don’t have a hair dryer when you get in, but if you ask then they’ll give you. Also no toothpaste and conditioner!
Stayed 3 nights in Mar 2024
Response from Amelie on 9 Apr 2024
Thanks for your feedback!

8/10 Good

rose

Stayed 1 night in Apr 2024
Response from Amelie on 9 Apr 2024
Merci!

10/10 Excellent

Paul

Stayed 1 night in Mar 2024
Response from Amelie on 17 Apr 2024
Merci beaucoup, au plaisir de vous recevoir à nouveau!

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Did a late check-in after staff was gone. Very smooth, easy to manage, good clean room. Would stay here again.
Stayed 1 night in Mar 2024
Response from Amélie on 28 Mar 2024
Thank you Geoff, see you on your next trip to Québec maybe!

10/10 Excellent

Nancy

Stayed 1 night in Mar 2024
Response from Amelie on 16 Apr 2024
Merci pour votre séjour Nancy, au plaisir.

10/10 Excellent

Michael, Dollard Des Ormeaux

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked an overnight stay on March 18, 2024. The location was perfect. Easy to walk to Chateau Frontenac and Old Quebec. Many dining options. Keep in mind that the hotel keeps its vintage traditional style. So do not try to compare it to any of the newer, modern hotel chains in Quebec city. It's charm lies in the fact that it is situated so close to everything in Old Quebec, so you just have to park your vehicle and enjoy the city on foot. Service was excellent. They provided so many snacks and juices during our stay. Highly recommended
Stayed 1 night in Mar 2024
Response from Amélie on 24 Mar 2024
Thank you very much for your stay and for your review! Glad you like my service and the charm of the mansion! See you guys on another trip maybe!

8/10 Good

Ayoub

Stayed 1 night in Mar 2024
Response from Amelie on 11 Apr 2024
Thank you Ayoub! Have a great day :)

10/10 Excellent

Arne

Stayed 1 night in Mar 2024
Response from Amelie on 9 Apr 2024
Merci merci!! Au plaisir.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy Historic Monument. Very helpful staff.
Stayed 2 nights in Mar 2024
Response from Amélie on 19 Mar 2024
Merci pour votre visite Francis! Au plaisir!

10/10 Excellent

Rogelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'est le plus bel endroit où j'ai séjourné à Québec
Stayed 1 night in Mar 2024
Response from Amélie on 17 Mar 2024
Merci beaucoup! Très contente d'avoir contribué au plaisir de votre séjour en famille! À la prochaine!

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very reasonable price, friendly host, adorable hotel. Awesome place to stay!
Stayed 3 nights in Mar 2024
Response from Amélie on 17 Mar 2024
Thanks a lot!! After a big day of work it's always so rewarding to read a comment like yours! Many thanks for making that dream of mine coming true!! Hope to see you again!

10/10 Excellent

Adam

Stayed 1 night in Mar 2024
Response from Amelie on 9 Apr 2024
Merci beaucoup! Hope to see your little one next time! ;)

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amélie on 13 Mar 2024
Merci, au plaisir de vous revoir!

10/10 Excellent

Claudette Baril

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Nice and helpful reception. Parking was not cleared of snow. If I didn't have an SUV 4x4 I would be stuck in the snow. It is contracted out by hotel.
Stayed 1 night in Mar 2024
Response from Amélie on 13 Mar 2024
Hi Claudette, thanks for the review. I will make sure to have a look at the job they are doing on the parking for the snow, it's the first time this winter it happenned to be a problem and you are not the only one that struggled on that day. Really sorry about that!

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in lady super friendly and accommodating. Very personable.
Stayed 2 nights in Mar 2024
Response from Amélie on 11 Mar 2024
Thank you for the review! See you on another trip!

8/10 Good

Francois, Danville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to be in the heart of old Québec city
Stayed 1 night in Mar 2024
Response from Amélie on 11 Mar 2024
Merci!

8/10 Good

André

Stayed 1 night in Mar 2024
Response from Amélie on 28 Mar 2024
Merci

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in the Old Town area. We chose an economy room which worked. No view from our rooms window but just stepping outside the view and upper old town was right there. A very short stroll and the funicular, street or stairs to lower old was easily walkable. The receptionist, I think was the owner, Amelie was very nice and accommodating with all our needs and questions.
Stayed 1 night in Mar 2024
Response from Amélie on 7 Mar 2024
Thanks a lot for your time on this nice review! Means a lot to me, it's been a pleasure to host you on that short stay! You are welcome back anytime!

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and the room was near with good maintenance and refreshments.
Stayed 2 nights in Mar 2024
Response from Amélie on 6 Mar 2024
Thanks Ahmed, hope to see you on another trip!:)

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint hotel steps away from the Chateaux de Frontenac and the famous QC toboggan ride. The staff was friendly and amenities were nice. Very convenient to all shopping.
Stayed 2 nights in Feb 2024
Response from Amélie on 29 Feb 2024
Thanks a lot for the follow up, I'm glad you had a good time in our hotel! :)

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Amélie on 14 Feb 2024
Merci merci!!

10/10 Excellent

Edward John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very friendly and accommodating. The location is great and the view spectacular!!
Stayed 7 nights in Feb 2024
Response from Amélie on 14 Feb 2024
Thanks Edward, Maryland is not that far, you are welcome back anytime! Cheers,

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff! It's an older building but the rooms were very clean and cozy.
Stayed 3 nights in Feb 2024
Response from Amélie on 8 Feb 2024
Thank you guys for your visit! Glad you enjoyed the mansion!

10/10 Excellent

Harpreet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel 👍
Stayed 1 night in Jan 2024
Response from Amélie on 5 Feb 2024
Merci!!

8/10 Good

Elda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Amélie on 5 Feb 2024
Merci!

10/10 Excellent

Cyrus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Amélie on 5 Feb 2024
Merci

6/10 Okay

Manjot

Stayed 1 night in Jan 2024
Response from Amélie on 5 Feb 2024
Merci du retour

8/10 Good

nathalie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le service qui est wow
Stayed 1 night in Apr 2024
Response from Amelie on 25 Apr 2024
Merci encore!! À bientôt.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtes très attentionnés ! Emplacement parfait!
Stayed 2 nights in Mar 2024
Response from Amelie on 19 Apr 2024
Merci, à la prochaine!!

10/10 Excellent

nathalie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfaite mais on entend les gens.
Stayed 1 night in Apr 2024
Response from Amelie on 19 Apr 2024
Merci pour votre commentaire, on va penser à des stratégies afin d'améliorer l'insonorisation!!