"The location is good, but the beds and pillows smell bad and are not comfortable at all. The carpet is old and looks dirty too. The apartment itself looks very old. You can hear noise from everywhere, and it's noisy; we couldn't sleep peacefully."
"The location is good, but the beds and pillows smell bad and are not comfortable at all. The carpet is old and looks dirty too. The apartment itself looks very old. You can hear noise from everywhere, and it's noisy; we couldn't sleep peacefully."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
sheryl ann
Reviewed December 29, 2024Reviewed December 29, 2024
The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful
old building with all the mod cons would definitely stay there next time
The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful
old building with all the mod cons would definitely stay there next time
Lucy
Reviewed September 28, 2024Reviewed September 28, 2024
The level of service this property was remarkable. Attention to detail and a personable approach really made us feel both welcome and special. And of course, the property itself, is a delightful amalgam of old and modern. Definitely a great stay.
The level of service this property was remarkable. Attention to detail and a personable approach really made us feel both welcome and special. And of course, the property itself, is a delightful amalgam of old and modern. Definitely a great stay.
James
Reviewed November 1, 2022Reviewed November 1, 2022
I arrived early and was told my room was ready and that I could check in immediately for no extra cost.
Staff were friendly and welcoming.
I enjoyed dinner in the Song kitchen restaurant, it was pleasant and affordable.
Restaurant staff were friendly and professional.
I was impressed with my overall experience at Song Hotel,
and in particular the outstanding customer service I received.
I arrived early and was told my room was ready and that I could check in immediately for no extra cost.
Staff were friendly and welcoming.
I enjoyed dinner in the Song kitchen restaurant, it was pleasant and affordable.
Restaurant staff were friendly and professional.
I was impressed with my overall experience at Song Hotel,
and in particular the outstanding customer service I received.
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
David
Reviewed November 5, 2026Reviewed November 5, 2026
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
The room was large, very spacious with lots of class. The bathroom was roomy with everything you need. The staff were very friendly and efficient. Thank you for a lovely stay
The room was large, very spacious with lots of class. The bathroom was roomy with everything you need. The staff were very friendly and efficient. Thank you for a lovely stay
It was only by accident that I booked the Novotel on Darling Square however I’m so glad I did. The Hotel was fantastic and staff accomodated my needs without hesitation. The room was spacious for three adults and very clean and comfortable. The location was so central to Sydney CBD and within walking distance to the trams. I will definitely be returning to this particular hotel in the future. I would totally recommend the Novotel on Darling Square.
It was only by accident that I booked the Novotel on Darling Square however I’m so glad I did. The Hotel was fantastic and staff accomodated my needs without hesitation. The room was spacious for three adults and very clean and comfortable. The location was so central to Sydney CBD and within walking distance to the trams. I will definitely be returning to this particular hotel in the future. I would totally recommend the Novotel on Darling Square.
Anonymous traveller
Reviewed February 26, 2021Reviewed February 26, 2021
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