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Outdoor pool, pool umbrellas, pool loungers
In-room dining
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Guest reviews

4.8 out of 5 Exceptional
970 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationStar Casino1 min walk
Popular LocationSEA LIFE Sydney Aquarium15 min walk
Popular LocationWhite Bay Cruise Terminal16 min drive
AirportSydney, NSW (SYD-Kingsford Smith Intl.)31 min drive

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  • Jewel City Suite

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    Room amenities

    • City view
    • Sleeps 2
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    • Sleeps 2
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About this area

Sydney

Located in Sydney's Darling Harbour neighbourhood, The Darling at the Star is in the business district and near a metro station. International Convention Centre Sydney and Sydney Opera House are cultural highlights, and some of the area's activities can be experienced at Circular Quay and Overseas Passenger Terminal. Looking to enjoy an event or a game? See what's going on at Sydney Cricket Ground or Qudos Bank Arena. Looking to get your feet wet? Sailing and boat tours adventures can be found near the property.
View map
Popular Location

What's nearby

  • Star Casino - 1 min walk
  • SEA LIFE Sydney Aquarium - 15 min walk
  • World Square Shopping Centre - 2 min drive
  • Australia Square - 3 min drive
  • White Bay Cruise Terminal - 16 min drive

Getting around

  • Star City Light Rail Station - 2 min walk
  • Exhibition Centre Station - 14 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.) - 31 min drive

Restaurants

  • Sokyo — 1 min walk
  • Balla — 1 min walk

About this property

The Darling at the Star

Luxury Sydney hotel in Darling Harbour, walk to Star Casino
Along with 9 restaurants, this hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an outdoor pool, a nightclub and 7 bars/lounges are on-site. All 171 rooms feature thoughtful touches such as espresso makers and bathrobes, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include iPod docking stations, 24-hour room service and minibars.
The Darling at the Star offers 171 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. 42-inch Flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at The Darling. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 40 per night
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: AUD 22.5 per person
  • 9 restaurants and 3 coffee shops
  • 7 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Vietnamese

Business services

  • Business centre
  • Conference space (20971 square feet)

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 312 casino gaming tables
  • 1500 casino slot machines
  • 3 casino VIP rooms
  • Casino (39558 square feet of space)
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Cash is not accepted at this property. This property accepts credit cards and debit cards only.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 22.5 per person (approximately)
  • Self-parking fee: AUD 40 per night
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Darling Star Hotel Pyrmont
Darling Star Hotel
Darling Star Pyrmont
The Darling at the Star Hotel
The Darling at the Star Pyrmont
The Darling at the Star Hotel Pyrmont

Frequently asked questions

Can I cancel my reservation for free at The Darling at the Star and receive a full refund?
Yes, The Darling at the Star offers free cancellation on select room rates, because flexibility matters! Please refer to The Darling at the Star cancellation policy on our site for more details about any exclusions or requirements.
Does The Darling at the Star have a pool?
Yes, this property has an outdoor pool.
Is The Darling at the Star pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Darling at the Star?
Self-parking is available for AUD 40 per night.
What time is check-in at The Darling at the Star?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at The Darling at the Star?
Checkout is at 11 AM. Late checkout is available for a fee.
Where is The Darling at the Star located?
Located in Darling Harbour, this luxury hotel is steps away from Star Casino and Sydney Lyric Theatre. International Convention Centre Sydney and SEA LIFE Sydney Aquarium are also within 15 minutes. Star City Light Rail Station and John Street Square Light Rail Station are within a 5-minute walk.
4.8
Exceptional
970 reviews
5 - Excellent
795
4 - Good
132
3 - Okay
29
2 - Poor
9
1 - Terrible
5

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations as always. They treat their guests incredibly well. We will be back!
Stayed 1 night in Sep 2020

3/5 Okay

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the front reception desk was incredible! Everything about the room was in top condition and i will definitely be booking to stay at The Darling again!
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the room and our fave feature is the shower. The bed is really comfortable and the view is great too. We understand that due to covid, they need to space out brekkie hence we got the 7 am slot, otherwise we would have preferred a later time.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean, amazing customer service, friendly and great in room dining options
Stayed 1 night in Aug 2020