"The staff were so nice, with so much aloha! We have never met nicer staff. But the property is definitely older, and apparently scheduled to be torn down, something to do with the land lease not being renewed & plans for a marina in this location. Our room on 1st floor was spotlessly clean, with many nice little touches by caring staff, pretty folded towels, and our room included a small fridge with a freezer. The room is older — painted cement blocks — think college dorm room. The sliding glass door on first floor to our lanai did not lock or even latch. And — there was no AC. There was a ceiling fan, & a nice big room fan. But no window except the sliding glass door, which we kept shut all night, & put things in front of, for security, with many homeless in the nearby park. It was hot & humid & miserable all night. I think if we could have had an open window, it might have helped. If you know what you are getting — painted cement block walls like a college dorm room, & no AC, only fans, & no way to leave a window open on first floor, & no elevator & no ramp even to wheel up luggage — but absolutely wonderful staff & spotlessly clean — including a tiny kitchenette — you can make a better decision. Perhaps 2nd floor rooms would be better. It wasn’t for us. But Aloha, to the wonderful staff … "
" Room had a great view extra towels and blankets would be helpful There was no luggage rack and felt uncomfortable placing luggage on bed to pack/unpack Chickens in gatden were very cool"
"Staff was great across the board - everyone helpful and nice! We were there during Merrie Monarch. Shopping the vendors at hotel was good too.
Mahalo nui!"
A Private Getaway in the Rainforest. One mile from Volcano National Park.
2/10 Terrible
"I felt the property was clean enough, but definitely smelled like mold and mildew. . Jim has a very strict rule book that is quite offputting when you walk in. Not because the rules are so unreasonable it’s just the stern and preaching matter of them that was a red flag. He lives on property, but it was obvious that he was always there and lurking around and pretty much knew if you flushed the toilet, or you forgot to turn off the light. It was stressful in the way of feeling like that to make sure that everything was perfect and according to the rules,I did not have a good intuitive feeling about this person, but I did the best I could and overall it was a good experience and stay in the volcano national Park. But after everything, we did to make sure everything was just as we found it. We were then told that we had stained the sheets, which we absolutely did not do any such thing and now he’s trying to charge us for themus and say that we soiled them like there were some kind of blood on them, which is impossible and one of his rules is no Thai food in bed so we had no food in bed so I have no clue what he’s talking about and sent me pictures that were so Zoomed in on to the point of blurriness with some little dot or tiny black little nothing. It’s just ridiculous. It’s not about the sheets. It’s about the fact that the place felt uncomfortable because of how rigid he is and how much he obviously does not have a good energy and a bit creepy. So we would not recommend it."
"A beautiful old home in a lovely neighborhood only 8 minutes from downtown. The host was friendly and the breakfast was amazing- fresh fruit from their own trees. Super clean. "
"We had a very pleasant stay and would choose this accommodation again. It’s not high end but felt clean, welcoming and fit our needs perfectly as a home base as we waited for the volcano. It was very close to the volcano park and conveniently near to local restaurants etc. We felt like we had our own space and felt like the shared bathrooms were not a problem at all. "
Embrace the soothing trade winds & let the ocean breeze carry your worries away
8/10 Good
"Everything about this property was absolutely amazing! I felt like I moved into an actual home just because I was able to wash and dry my clothes with accessible machines when I need to; WITH DETERGENT PROVIDED! I enjoyed that so much. I can’t wait to book this place again for future trips back to Hilo!"
Pu'u 'O'o Trailhead is located in an area of Hilo known for its beautiful island views. Hilo is home to 278 hotels and other accommodation options, so you can find something that's perfect for your stay.
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