Family Hotels & Resorts in Puerto de la Cruz from AU$61

"The Hotel its self was amazing. Our room was very lovely and the cleaning of the room was great. There was only 2 things that let it down, the Mediterranean restaurant and the bar. The service in the Mediterranean restaurant was not what I would expect from a 5 star hotel. The bar we had to wait 40 minutes for a drink. On the other hand the service we received from the Italian restaurant was fantastic, you would of thought you were in a different hotel. This doesn't take it away that the hotel is fantastic and looking forward to return in the future. "

"It was an awesome experience. We had a wonderful birthday getaway at this hotel and we enjoyed every bit of it "

"The best tropical destination yet. We felt really safe and cared for."

"Spoilt for choice in terms of amenities. Friendly, helpful staff. Very strong wifi"

"Clean and nice"

"Beautiful resort in a quiet part of Tenerife. Hotel was great but the staff - from the bar staff restaurant check in - each and everyone one of them made this trip. They were first class - kind friendly hard working and personable. Hard to ever anywhere in the world where the staff were this attentive. A credit to the hotel and their management team. "

"Staff was polite, helpful and friendly. Room was well equipped, very clean and everything was in good working order. Excellent breakfast, perfect location. Our only difficulty was with parking. There is no parking nearby."

"The property was well situated for what I wanted. Room was great with a magnificent view. Meals were okay. Overall my stay was great. "

"Room was tidy. Mattresses are firm. No car parking on site, but only a 5 min walk to a car park. Staff were friendly. Wifi didn’t work at all for 9 nights. When showering, make sure the front power switch is on or the water won’t heat up. The location is perfect. Township right at your door. "