Pueblo El Mirage Hotels, El Mirage

"I wasnt aware of laundry service. Service was ok but you have to ask for it. Staff were friendly and helpful but many things broke down or hard to operate including elevator and microwave and tv"

"What’s good about the Hilton Cliffs? The rooms are clean and spacious. The toilet/shower area was tight and certainly would be difficult for a larger individual or someone with mobility issues. The gym was well equipped and the multiple pools were clean with many lounge chairs and umbrellas. There are free washers and dryers, you supply the detergent and dryer sheets. This was an unexpected benefit and came in handy cleaning the bathing suits prior packing. The worst thing about the property is the parking. They recently initiated a $10.00 per night parking fee. The Hilton should pay you to park. The streets on property are incredibly narrow. My rental vehicle was a Hyundai Santa Fe, I had to creep through the streets in fear of hitting the side mirrors on my vehicle or the vehicles that were parallel parked. I frequently came within two inches of hitting a vehicle. There are limited parking spaces. One evening I had to park two buildings away from my room. One parking area is in a dead end, so you have to parallel park, then maneuver the car out of the space and back up 2-3 spaces to exit the area. Some of the parking are on steep inclines, so when you exit your vehicle you practically fall out. I would describe the parking as horrendous. I thought the location would be convenient , half way between I-17 and Scottsdale. But the parking situation negates any convenience. "

"Water in pool was dirty, room was smelly"

"Great staff. If you’re just looking for a place to sleep for a couple nights in a great location, this is a very good choice"

"Did not use the pool"

"Good location. Cleanliness could be better improved especially reception area. "

"Very nice hotel for a decent price. Customer service is basically non-existent however "

"It was amazing "

"super friendly staff all around! water park was a hit with our daughter. Only downside was parking & construction but other than that was great! "