Leeward Settlement Hotels, Providenciales

"Great hotel, very close to the beach, very clean, new rooms, breakfast included. Convenient with many restaurants nearby. Definitely a good choice to save some money in Turks without giving up on comfort"

"The Resort was exceptionally clean. The staff were very friendly and helpful. "

"The room is huge and clean with good amenities. The maids did a very good job daily. There is no breakfast; however, the property is very close to the major shops and restaurants in Grace Bay (also to the biggest grocery store). The staff is very friendly and check in on you daily, asking if there's anything they can improve on. I saw concerning comments about the hotel surroundings, particularly about safety. I did not feel any concern. The front of the property is in the heart of Grace Bay; the back side and back are surrounded by natural vegetation and construction sites—nothing to be concerned about. My point for improvement is the building's overall maintenance. It seems the lift has not been working for a while. For a 3-star hotel, I think they deliver enough. There are no hidden fees or surprises. All the information was included on the booking post. Overall, I am pretty happy with the stay. To the management: improve the maintenance, and your hotel will be a rockstar."

"This resort was so perfect, we didn't even leave the property. Staff was impeccably. Location, location, location. I can't wait to rerurn to the island. "

"Property was well managed. 10/10 no complaint everything was perfect we look forward to staying here again!"

"The hotel has potential, but the customer service needs improvement. Some staff were friendly and helpful, but others appeared disengaged or unhappy in their roles. This inconsistency created an uneven experience that made the stay less enjoyable than it should have been."

"Wonderful property. …Quiet and very peaceful .. Clean and well staffed…Would definitely go there again."

"We thoroughly enjoyed our stay at the Alexandra. The staff were accommodating and professional. We received excellent service from the everyone we dealt with. The accommodations were clean and well maintained. The food and drinks were very diverse and exquisite, especially at the restaurants on site and also at the sister resort, Blue Haven. Alexandra’s location is convenient to nearby shopping that is walkable, but alternative bikes are available to use for free which is another nice amenity. There is a protected reef about a 20 minute walk along the beach that was amazing, make sure to borrow the snorkeling gear that the hotel offers to get the full experience. All in all we enjoyed our stay at the Alexandra and would recommend it to anyone visiting the island."

"Called front desk 3 times about no internet connection in room, no reply or anyone coming to check same.Food and drinks at resort were good but expensive especially drinks!Need better signs to locate buildings and gym areas.Pool was somewhat dirty."