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"I've wanted to stay in this hotel from the time I saw it on my first trip to Genoa and recently got the chance. It did not disappoint. Absolutely stunning hotel. The interior is beyond gorgeous. The rooms are beautiful and very well-maintained. The toiletries are SO good. They smell heavenly and my hair has never been so soft (wish I could find this stuff in the US). The hotel provides slippers and plush bathrobes. Check-in was easy, the staff is fluent in English and very, very welcoming. I had meetings the following day and they allowed me to store my overnight bag until it was time for me to depart to the airport. I felt like royalty waltzing into this building. My 14 year-old-self would be very impressed with me. I will definitely stay here again. "

"It was a nice relaxing time there and meals "

"Room is spacious and clean. Close to train and bus station. Staff is professional and efficient. "

"True 5-star hotel! From quality of service to amenities"

"The staff were extremely Lu attentive, kind and helpful. The room had all the necessary amenities. The location of the hotel is excellent. At first I thought the traffic noise would be a problem, but it was not. I would stay there again. "

"Great & quiet location; it had everything we needed."

"Did not the room we booked with three beds. Attendant stormed off when we showed him our booking and left us standing there. Manager came and said this is all we have but at least gave us free parking. Manager refused to accept responsibility and just kept trying to blame hotels.com. Room was old with black mould in bathroom. Great town, horrid hotel."

"Great view. Excellent service. Everything you need is provided, generously. Highly recommended."

"Wonderful hotel right in the Portofino harbour area. Staff were amazing and provided excellent restaurant recommendations and ensured our stay was memorable. Best breakfast of our whole Italy trip. Thank you so much - we will be back!"