All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room was clean and tidy.
Facilities to make a coffee, but the kettle would not fit under tap in the bathroom so made that a little tricky.
Overall ,a pleasant and comfy stay.
Melissa
Stayed 1 night in Jan 2024
Response from whalers team on 21 Jan 2024
Dear Guest we appreciate your feedback . we will look into other option for leaving guest a Jug or something which would assist them to fill kettle . ThankyouKind regards
Dear Guest Thankyou for your feedback we appreciate it. we will look forward to Host you again at our Motel RegardsNav
2/10 Terrible
Paul
4 Jan 2024
Paul
Stayed 1 night in Dec 2023
Response from NG on 11 Jan 2024
False reviewnever stayed at our premises and made error in his booking but could not get refund from Expedia Guest putting his frustration out because can get them to post review even if its not true
2/10 Terrible
tal
3 Jan 2024
tal
Stayed 1 night in Jan 2024
Response from Ng on 11 Jan 2024
Never stayed , gave false credit card details and once reservation got cancelled got abusive to staff False review
8/10 Good
Carmel
30 Dec 2023
Liked: Cleanliness
Carmel
Stayed 3 nights in Dec 2023
Response from NG on 11 Jan 2024
Dear Guest Thankyou for your feeback we appreciate it kind RegardsWhalers Team
They had worms and other wriggly stuff living in the couch. Need I say more...
Verified traveller
Stayed 1 night in Dec 2023
Response from whalers on 6 Jan 2024
Dear Guest Thankyou for your feedback we would like you to inform that how you had 3 guests on top of your reservation and refused to pay, At the same time also mentioned you finformed staff after they had your kids on footage that you and you kids would be able to sleep on floor doesnot matter.
the reception was always unattended. Looks like a ghost town. Owner was busy doing renovation works away from reception in one of the rooms. Location was too far from city. Food, drinks and shopping was only available by car. Certainly not to be recommended @$113.00 per night! Carpet had granite pebbles and hurriedly vacumed. Room was comfortable.
Mathew De
Stayed 1 night in Dec 2023
Response from Whalers Team on 14 Dec 2023
Dear Guest i would like you to mention in your review how your wife and your husband entered in private property even though after enormous signages post check in. you booked 1 room, had 4 adults, refused to pay any extra charges as per policy treated reception staff like rubbish, swore on their face. How it is expected for a motel staff to let them check in with 4 adults in 110 when it was never declared and then expects staff to ignore it. Husband agreed to pay cash, but wife abused husband and staff at same time at reception while checking in. locations are clearly mentioned on all sites, we always recommend our guests to check our location prior booking.
8/10 Good
George
13 Nov 2023
George
Stayed 3 nights in Nov 2023
Response from whalers team on 14 Dec 2023
Dear Guest we appreciate your feedback. Thankskind RegardsWhalers Team
8/10 Good
Carmel
15 Oct 2023
Carmel
Stayed 2 nights in Sep 2023
Response from whalers team on 14 Dec 2023
Dear Guest we appreciate your feedback Thankyou Kind RegardsWhalers Team
On the edge of town, and for me, convenient to head straight out of town the next morning to Port Macdonnel.
Mark
6/10 Okay
Carola
2 Nov 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
Spacious room. Room was very outdated. Very old and worn out carpet and furniture. Could do with some updated furniture and renovation. The bathroom was renovated.
This is a very good motel. The rooms are nice and clean and spacious .
The owners too, are very friendly people and I thought the rates were excellent.No complaints at all. I have stayed there before and will happily stay there again.
Very dated room with very old air conditioner that rattled constantly. We had to go to the office to get enough towels, plates and glasses for the number of people we booked for. Notes everywhere telling you what not to do...
The property had everything we needed for 1 night. It was comfortable. The only complaint I have would be the noisy air conditioning. Overall a good experience.
Love staying here always a good experience.
Staff are very friendly and accommodating.
Always my first choice on our regular trips to Portland
with or without the kids :)