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"Welcoming staff"

"The pool was excellent, the staff were great and the room was perfect for us. Will definitely consider going there again."

"We had a wonderful stay at the Lugger. My Dad is terminally ill and frail. He spent many summers as a boy in Portloe and one of his final wishes was to return for a holiday. Four of us from 3 generations went to stay. From the moment i spoke to the team there about the booking to the moment we left they couldn’t have been more accommodating or understanding. Every member of staff went the extra mile to help him. It was a fantastic weekend to relax and enjoy the hotel and the area with several great meals, good wine and fantastic breakfasts. It all made my dad so happy and created great memories for us all. I highly recommend and just want to say thank you. "

"All good"

"Me and my fiance stayed here for our anniversary and we loved it! The spa was amazing 10/10 but the only detail to note is that spa is separate and you have to pay a fee of £50 per person which would be worth it - we actually got 2 hour slots for free as the main pool steam room and sauna were out of use so we was super happy we got the spa for free, staff were really helpful and polite, breakfast was good and it was included in our stay. The only problem was a few stains on the sofa and chair in our room and wet carpet near the balcony but other than that we was really happy with the whole stay "

"It was hot , and the lunch was one hour late, and it was lovely."

"We received an unexpected upgrade to a suite as it was my husbands birthday. The staff were polite and welcoming, nothing was too much to ask. "

"Room was comfortable food was of the usual standard, the Hotel was looking tired in places. Staff were very friendly and helpful overall an enjoyable stay"

"Great service from all staff, clean rooms and a fantastic location. "