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"The furniture in the room was old fashioned and knocked around. The bed was a double and to small for two people. It was also ultra soft and rolled to the middle. Shower was good and powerfull, only had to climb over the bath. Toilet roll cheap. Ok for a cheap night with no luxuries but nothing flashy. Stayed 2 nights and both evenings had to got back to reception for the key card to be reactivated and receptionist had dissapeared. Didn't use any of the other facilities."

"I love this place and always use it when traveling down to see my family in Hampshire. The staff are always friendly and professional and the place is just gorgeous with nice big clean rooms and lots of facilities. The only tiny thing I'd say is that if you want a drink in the bar during office hours, you'll need to mention it to a member of staff in the restaurant as the bar isn't staffed all the time. They're more than happy to come through and make you one though so no biggie "

"The good: Nice hotel and lovely attentive staff. The bad: Probably my incorrect expectations but was expecting room AC for a 4* The ugly: Brave the unlit path, if you dare, to get to the Chineham shopping centre. No fault of the hotel but Hampshire County Council should sort this out as its an accident waiting to happen! "

"The hotel was ok. We booked an executive double room, areas of it could do with updating the sofa was very hard and stained. We were on tbe ground floor but we’rel left with no choice but to sleep with the patio door open as the heating was blasting out. The Spa is in need of some serious attention, the Jacuzzi has clearly been out of action for months, and it doesn’t look like anything is going to be done about fixing it any time soon. The changing rooms are in need of a deep clean and tbe chairs in the spa reception are all in need of replacement as all have ripped upholstery. One evening we went to the bar the glasses we were given were dirty (both had visible lipstick marks) breakfast was adequate for the price, but fairly basic. "

"Parking was great. Fire alarm went off early in the morning and woke us all up. Corridor lighting was poor, security at front desk was poor"

"Lovely room, nice and spacious. Great staff including the receptionist, who was brilliant and very welcoming! "

"Beautiful hotel, great facilities. Spa lovely but looking a little tired in places as a few things weren’t working. In every other respect the hotel was gorgeous "

"I thought the food at the restaurant (for dinner and breakfast) was pretty poor, and not up to the usual standard of Hilton hotels. I would stay here again, but it’s really nothing special."

"Excellent from start to finish. From Zara's warm and friendly welcome to the peaceful environment, I enjoyed the positive vibe, peaceful sleep and great facilities. Would highly recommend and will be back in future"