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"No air conditioning staff in the morning was rude and not helpful they were more interested in having a conversation with each other on reception except for one young lad he couldn't be more helpful."

"Hotel needs a refurb. We upgraded to superior room but carpet was badly stained. Bathroom needs upgrading. Basic breakfast "

"Nice spa, nice renovations, shame the steam room wasn't working. The mens showers were cold. But other than that this was a nice hotel experience. The bedroom was a little small but well kept. The bar area and restaurant was well appointed and you can see nice refurbishment work had happened. The breakfast was excellent and worth the money. The location was quite good to access town with a short walk."

"The privacy setting for the shower screen didn't work, but at least the window opened to help cool the room down. Comfy enough bed and friendly staff."

"This was a great hotel for our family weekend away to Paultons Park. The Reception staff were 5 star ... others we encountered around the hotel were fine but not to the same standard as the front of house Gentleman who checked us in. The hotel is clean and the breakfast standard was good but they seemed to run out of food very quickly and it took quite a while to replenish. The bar is a bit lacking in variety but it was fine for a quick drink. We had dinner at a pub called The Farmers House (outstanding food and service) so cannot comment on dinner but the menu looked fine and not overly priced. We went to the pool between 5pm and 6.30pm. It was very busy but the kids loved it. Overall an enjoyable stay and we would book again. "

"Cleaner room, breakfast was terrible Food last night was awful and me and hubby have been sick all day Tea coffee in room but 1 club biscuit 2 of us stayed in the room how does that work "

"Everithing good but, swimming pool is from 16+ age. Didn’t found age limit anywhere on booking. We choose this hotel because of the pool and at the end didn’t use because we were with younger kids. "

"Very pleased with the hotel, shame they charged guests to park while staying at the hotel. I believe this should be free for hotel stayers. Apart from that hotel was pleasant enough and staff were friendly "

"Internet was good. Room was clean n good choice for breakfast"