Ponticelli Hotels, Naples

"Room was small but clean, did get warm and had to call the desk to adjust the temperature. Some fixtures loose. Staff very accommodating. Rooftop terrace and dining was fantastic!"

"The room is small and old and this was shocking as the price is pretty high. The breakfast was rich with things that were not that tasty and the eggs were terrible. The team is not very nice I must say."

"Beautiful, top notch service."

"did not have pets, only me Pool area expensive for an umbrella"

"Very very happy with my stay. Breakfast was amazing. Staff was amazing. Room was amazing. Beautiful property. Shuttle to sorrento square was a very huge perk at this hotel. I have nothing bad to say at all and if I ever go back I will be staying here again and recommending this hotel to all my friends. Thank you for the amazing service and stay. "

"We stayed in a King bed with sofa bed room. We had 4 adults sharing. The room was very clean and comfortable. The King bed was comfortable and bed sheets were soft. The sofa bed was also comfortable. The mini bar fridge was a nice addition since it was well stocked with drinks & snacks, 1st round free! Only negative about this room was the open shower. It was awkward figuring out who’s showering without someone peeking in. "

"Grear room, excellent helpful staff. Servicing and cleaning of the room was exceptional. Location of the hotel could not be better. Well done to everyone. A couple of gripes though. The roof swimming pool does not open until June 1st. Disappointing for those that like cold water swimming. There is the sea of course but not really suitable close to the hotel. I thought the breakfast was disappointing. The fruit salad seemed to consist of only tinned peaches and lots of pineapple (even in the mixed fruit choice) There was only full fat (UHT) milk or soya (I think?) No skimmed or semi skimmed. The bread choice was disappointing. I cannot comment on the choice in the cooked breakfast as I (despite being British) do not eat them. The staff at breakfast were excellent and very attentive. Well done. Wouls I stay at the hotel again? Yes certainly."

"Lovely hotel with some stand out features; lobby and roof cocktail bars, pool area, lovely refurbished rooms and very friendly staff However, shower was weak and luke warm no complimentary water in rooms and you have to pay once you have used your 5 coffee pods ( not great for 2 people for 4 nights)! Overall though this a great hotel and would be happy to return. "

"The hotel was very clean and the staff were very friendly, especially Marco! AC works great. Limited options for breakfast but overall great accommodation. "