Travelers start their day with panoramic views from the rooftop terrace while enjoying fitness center access and delicious dining options at this Naples retreat
Located near the Port of Naples, Eurostars Hotel Excelsior offers a peaceful haven with stunning rooftop views. Guests can work out at the gym, dine at the restaurant, or relax with drinks at the bar. Multilingual staff provide praised dry cleaning/laundry services.
Located near the beach, Eurostars Hotel Excelsior is in Naples City Centre, a neighbourhood in Naples. Via Toledo and Spaccanapoli are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gulf of Naples and Mount Vesuvius. Naples Aquarium and Botanical Garden of Naples are also worth visiting. Visit our Naples travel guide
Via Partenope 48, Naples, NA, 80121
What's nearby
Via Partenope
1 min walk - 0.0 km
Castel dell'Ovo
3 min walk - 0.3 km
Piazza del Plebiscito
8 min walk - 0.7 km
Lungomare Caracciolo
8 min walk - 0.7 km
Molo Beverello Port
12 min walk - 1.0 km
Getting around
Montesanto Station
5 min drive
Chiaia - Monte di Dio Station
12 min walk
Naples International Airport (NAP)
35 min drive
Restaurants
Ristorante La Terrazza
1 min drive
Diego Vitagliano
4 min walk
La Cantina dei Lazzari
2 min walk
Officina
2 min walk
LA CANTINELLA RISTORANTE La Cantinella SNC di Giorgio Rosolino & C.
5 min walk
About this property
Eurostars Hotel Excelsior
Upscale hotel near Molo Beverello Port
Located close to Via Toledo and Port of Naples, Eurostars Hotel Excelsior provides a terrace, dry cleaning/laundry services and a bar. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
Buffet breakfast (surcharge), self-parking (surcharge) and train station drop-off service
Free newspapers, luggage storage and concierge services
A front desk safe, meeting rooms and a 24-hour front desk
Guest reviews give top marks for the helpful staff and location
Room features
All 122 rooms include comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
Reusable coffee/tea filters, recycling and LED light bulbs
Bathrooms with eco-friendly toiletries and bidets
Eco-friendly cleaning products, electric kettles and daily housekeeping
Awards and affiliations
Eco-certified property
This property participates in Bioscore Sustainability – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
A bar/lounge
A restaurant
Things to do
Gym
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Portable hoist available
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible public bathroom
More
1 building
100% renewable energy
6 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1905
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Down comforter
Premium bedding
Bathroom
Bathtub or shower
Bidet
Private bathroom
Towels provided
Entertainment
Flat-screen TV
Food and drink
24-hour room service
Electric kettle
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60 per night.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 30 per person
Self-parking fee: EUR 30 per day
Rollaway bed fee: EUR 60 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples
Frequently asked questions
Is Eurostars Hotel Excelsior pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Eurostars Hotel Excelsior?
As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on 22 Mar 2026 start from AU$301, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Eurostars Hotel Excelsior?
Self-parking is available for EUR 30 per day.
What time is check-in at Eurostars Hotel Excelsior?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Eurostars Hotel Excelsior?
Checkout is at noon.
Where is Eurostars Hotel Excelsior located?
Located in Naples City Centre, this hotel is steps away from Via Partenope and Gulf of Naples. Castel dell'Ovo and Lungomare Caracciolo are also within 10 minutes. Chiaia - Monte di Dio Station is 12 minutes by foot and San Pasquale Station is 18 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Eurostars Hotel Excelsior Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We highly recommend this Hotel great staff in particular Francesca she was the best very sweet and friendly but most importantly very helpful.
I would recommend this Hotel to anyone who travels to Napolis. 5 stars all around the service the friendly staff members is incredible
HECTOR
Stayed 3 nights in Jan 2026
10/10 Excellent
Ali
9 Oct 2025
Liked: Amenities
Clean room and very friendly staff
Ali
Stayed 1 night in Oct 2025
10/10 Excellent
Christine
13 Nov 2025
Liked: Cleanliness, staff & service, amenities
Lovely rooms overlooking the sea. Excellent restaurants and staff.
Wanted to stay longer.
Excellent hotel, staff, room and breakfast buffet were great. The only issue we had is that it would have been nice to know the whole street in front of the hotel would be torn up during the stay which diminished the enjoyment of the stay and having a balcony room.
A nice option in naples.... top notch hotel with amazing people. Great location too.
Craig
Stayed 1 night in Aug 2025
10/10 Excellent
Jannette
22 Dec 2025
Liked: Staff & service
Everything about this hotel was amazing except for the sewer smell in the restroom. I would book again for the price and area. As a solo traveler, I felt very safe staying here. Francesca at the front desk spoke very good English and was very helped with pointing me in the direction for things to do. Highly recommend a balcony room or suite. The view is insane!
Beautiful hotel in a fantastic location. Sea facing junior suite was wonderful ..light and spacious with amazing view over the bay. Walkable in 10 mins to centre of town or harbour for boat trips. Fantastic
anna
Stayed 3 nights in Oct 2025
8/10 Good
Yaroslav
4 Nov 2025
Liked: Staff & service, room comfort
Location, location, location. It’s perfect! It self hotel quiet shabby, renovated maybe 10-15 years ago. View fantastic, garage outside
Amazing property- love the location and everything about it.rooms are phenomenal!
Daniel
Stayed 2 nights in Apr 2025
10/10 Excellent
Verified traveller
13 June 2025
Excellent hotel in one of the best locations. The entire staff was very helpful, especially Alessandro, who went out of his way to accommodate our request during the check in.
All good, grate place!! Only problem they gave me a different room from the type i booked… but was ok.. anyway in front of the sea. I love this hotel !!
Francesco Saverio
Stayed 1 night in Sep 2025
10/10 Excellent
Franco
5 Sept 2025
Liked: Cleanliness, staff & service, amenities
Very nice staff and very clean hotel but rooms need updating