Find a Great Motel Pointe Claire

"Yes "

"Clean and new "

"The staff was fantastic! We arrived two hours early and were upgraded and given a room since ours wasn’t ready yet. We went to see Lady Gaga and unfortunately she canceled. The staff help us find something else to do. The room was neat and clean."

"This hotel is perfect location if you’re attending a concert at MTELUS, 5 mins walk. Nice mall within also 7 mins walk. Was pleased with the room that included with fridge and microwave. Breakfast was ok. Like that I was able to get a hot tea after hours. Very disappointed, the reception not able to extend my check out time by 2 hours due to my flight time. Oh well."

"Staff was great check in with Danny was quick and easy. Parking is available across the street or you can take the valet parking. Room was clean and comfortable but something was wrong with the heating it was stuck a 22c and temperature wouldn't go down at all. Overall great place downtown. "

"The first room I was given was a mess. There was a pretty serious leak around the window with water steadily dripping in, and the drywall around it was crumbling. It was bad enough that I had to ask for a different room right away. The second room wasn’t much better. It didn’t feel clean, the desk chair had a white stain on it and was broken and wobbly, and the window was super drafty and made a constant whistling noise. There was also more crumbling drywall around the window, and the TV didn’t even work. Walking through the hotel, I kept hearing staff arguing and yelling at each other, which just added to the overall uncomfortable feeling. I ended up leaving early and didn’t stay my second night. Management didn’t seem too concerned and didn’t offer any kind of refund. Overall, this place might be a 2-star hotel on a good day. I wouldn’t trust the reviews based on my experience."

"My stay was O-Kay"

"Wasn't sure what to expect and had some specific needs. Overall it was a very positive experience, the accommodation was better than I anticipated, excellent location for walking/ shopping/siteseeing, suite layout was very well done and well equipped, staff were all helpful and courteous, excellent continental breakfast. We arrived earlier than expected and anticipated hours before we could check in, but the hotel was able to check us in on arrival with exactly what we needed. I would for sure reserve here again next time I am in Montreal."

"The room was okay. Weird layout with a tiny bathroom. There was garbage left in our room when we arrived and a broken light. We notified staff and they came promptly to address our concerns. One of the elevators was broken and I have to say the other elevator was the smallest and scariest elevator I have ever been on. The staircase beside our room was the worst part of the hotel. Full of garbage and smelled like urine and fish. Overall I would only stay at this hotel if you need to be close to the bell centre. The only thing good about it is the location. "