Plateau Hotels, Ottawa

"We stayed here for 2 nights and absolutely loved it. When we arrived we paid for a room with a view and they mistakenly put us into the wrong room. They were quick to resolve this issue and gave us an upgraded room. We loved the room so much! It was spacious and cozy! The bed was incredibly comfortable! The room layout was really nice! The view was beautiful, and the construction sounds didn’t bother us at all. (Never heard them) The building was very secure and safe which was fantastic. The elevators were incredibly smooth, you could hardly feel them moving! The staff was so kind and friendly / helpful. The location was really good for walking around the city. Our only complaints would be, the mini fridge isn’t very cold at all, so for people who like to buy food from a grocery store and bring it to the hotel to store, definitely not the greatest. Finally, the parking situation was not great. Only having the option of valet and it being so pricy is really difficult when you’re on a bit of a budget. We did find really cheap and safe parking less than a 5 minute walk away. (Which we ended up doing instead - it cost around $25 for three days total) "

"Hotel apartment was exactly what we wanted. Needed to be able to store our bikes for an Ironman race and be able to cook. Mission accomplished. One opportunity area was the shower head. It was being help up by zip ties but it operated fine. Having paid parking under the hotel with in and out access was super convenient. Would definitely recommend for self-sufficient travelers! "

"Great room 2 king beds and a sofa bed. Very spaciois and clean. Little kitchen and dish soap. Very handy. Nice clean spacious bathroom. Only downside is the carpeted floor, no opening windows and it can be a bit noisy because it is on a main road."

"Good"

"Food was great in the area but the mattress at the dorm were not great. We will definitely stay there again in the future location was great 15min walk to down town area. "

"Great area , enjoyed the pool "

"Excellent bed!!!"

"The room was clean and had everything we needed."

"on arrival the Valet Gordon was amazing. All through our stay he was extremely helpful and friendly. The hotel bell staff struggled with the influx as we checked in but got all our luggage to our room once the rooms were ready and even shuttled the luggage for second room from room 1 quickly for the the kids. Dining was great, Cafe and Pool was amazing, The La Terrasse was excellent to sit and watch the world go by as the sun set on our Castle adventure as the grandkids called it. "