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Reviews of Chandler Inn

2 out of 5
Chandler Inn
700 North Arizona Avenue, Chandler, AZ

Reviews

4.0
Rating 10 - Excellent. 31 out of 464 reviews" "
Rating 8 - Good. 47 out of 464 reviews" "
Rating 6 - Okay. 51 out of 464 reviews" "
Rating 4 - Poor. 92 out of 464 reviews" "
Rating 2 - Terrible. 243 out of 464 reviews" "

4.6/10

Cleanliness

5.2/10

Staff & service

3.8/10

Amenities

4.0/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with family, Travelled with family and small children
Liked: Staff & service
It's a basic Motel, however clean and the staff was helpful.
Stayed 1 night in Apr 2024

2/10 Terrible

Denise

Disliked: Amenities
He said it was horrible
Stayed 2 nights in Mar 2024

6/10 Okay

Ann

Travelled with pets
Disliked: Amenities
Trash all around the grounds. I was nice that there was a green area behind the facility to walk my dog. It is an older property. Room was dimly lit. Mattress could be replaced. However, it was a 2 star, so expectations were not high for the price.
Stayed 1 night in Mar 2024

2/10 Terrible

Bruce

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Their was no hot water for 4 night's. Their was N nats in the room. Floor was grimy and dirty, The bed was at least 15 years old, gagging in the middle. No compilation for the lack of hot water.
Stayed 4 nights in Mar 2024

2/10 Terrible

Denise

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked the matress for bedbugs, because I knew it was only a 2 star motel.As I lifted the corner of the bedding I saw a 2 foot by 1 foot blood stain! I could not lift the bedding anymore, for fear of what I would see! Did I witness the results of an old murder scene? Also, there was an issue about the bathmat.They stole $10 from my deposit for a 'stain' on the bathmat that I had noticed upon our arrival, but chose to ignore. This is THE WORST motel/hotel I have ever encountered. Expedia should delete this motel from their choices for their clients.
Stayed 2 nights in Feb 2024

2/10 Terrible

Nick

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall state of the room was closer to a health code violation than it was a $100/night room. The bed was slumped, the box springs underneath were compressed, the shower had aluminum tape covering the overflow drain port, the curtains were as dirty as the floor (which was sticky and stained beyond telling what pattern it used to be), the desk chair was torn/stained/gunked enough that its only served purpose was propping under the door handle to make sure it couldn’t be turned (because the lock was iffy). The shower only got to be about tepid, not hot. The cover for the bed looked and felt like it used to be an old curtain. The WiFi didn’t work, and the tv channels were spotty at best. I am a retired combat veteran. I’ve slept in my fair share of dumpy locations. This was absolutely not worth the cost that I had to pay. The ONLY redeeming quality was that I wasn’t sleeping on the ground out in the open.
Stayed 2 nights in Feb 2024

2/10 Terrible

Rayola

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not end up staying as when I arrived there was no one at the office or I would have demanded my money back. I was approached by several men while I waited for office attendant, wanting to know if I needed to buy drugs. I left the area as soon as this happened, and I would advise you to investigate this property and remove from you listing of options. The photos appear just lovely and in real life it is a dangerous area as well as filthy, Run down and not at all what an overnight motel should be. One room had the door open and they were selling used tires, tools and Gosh knows what else. I feel that I was mislead by the photos on your website and you have ripped me off for with an un refundable property. So as a customer I went down the road to Good Year AZ and stayed at Super 8 Wyndham property. I looked it over before committing. Nice and clean. I have no need for a fancy hotel but for goodness sake it should be clean and safe if you're taking my money. I will pursue my refund for the Chandler Inn, It is the least you can do. Again I say someone from your corporation should really put some eyes on the Chandler Inn
Stayed 1 night in Feb 2024

4/10 Poor

REBECCA

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I didn't like this hotel for the following reason: 1. The lobby has been locked day & night. I had to stand outside the office and waited in line to check-in, it was so cold and dark; I was only lucky that it didn't rain at the time. 2. On this cold night, the two-queen-bed room I checked-in only had twin sized blankets, with no comforter to cover me. Also, there were only one set of towels. 3. This hotel used to provide continental breakfast, but now, by the excuse of Pandemic, it stopped providing, not even water for drink! On the other hand, its charge for staying is a lot much higher than it's worth. *** However, its staff worked by the registration desk was an excellent employee -- he patiently listened to my complaints, apologized for the hotel conditions and showed his understanding, and then he came to my room twice to both fix the lamp and bring over a lager-size blanket I had requested. I'd like to say, he should be rewarded and promoted for his great job performance! He was the only reason of the positive score I’d like to rate this hotel!
Stayed 1 night in Feb 2024

2/10 Terrible

A. Nick

Disliked: Staff & service, property conditions & facilities
If this place is 4/10 then sleeping in your car is 5/10. They only allow lapdogs so don't think they're actually pet friendly. In fact, they're not even friendly.
Stayed 1 night in Jan 2024

6/10 Okay

Alan, Mesa

Liked: Staff & service, property conditions & facilities
Water was lukewarm and wanted to take a hot bath.
Stayed 1 night in Feb 2024

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Curtis

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

quinn

Stayed 1 night in Jan 2024

4/10 Poor

Ranee

Travelled with partner
Disliked: Property conditions & facilities
Disappointed the WiFi was not working and was told my the front desk a courtesy would be credited to my credit card upon checkout and didn’t receive credit of any kind.
Stayed 2 nights in Jan 2024

2/10 Terrible

Dawn

Stayed 1 night in Jan 2024

2/10 Terrible

Errick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I was in the area for work. Left for work at 4am, returned on my 9am break to get my things and check out. There was nobody at the front desk only a sign saying be back in a minute. After waiting 5 minutes I had to leave so I wouldn't be late. I can back after work around 3pm only to be told I can not get my $60 deposit because I did not get it before check out time of 11. I will be taking this matter further.
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Daniel

Disliked: Property conditions & facilities, room comfort
Decent for the price, but don't expect anything beyond what you pay for. It'll do if it's just a bed you're looking for. Microwave and fridge were the bonus!
Stayed 2 nights in Jan 2024

2/10 Terrible

Jose

Stayed 1 night in Dec 2023

4/10 Poor

Edward

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Eowyn, Spokane

Stayed 2 nights in Nov 2023

10/10 Excellent

Jeremy

Stayed 2 nights in Nov 2023

2/10 Terrible

Alfredo

Stayed 1 night in Nov 2023

2/10 Terrible

Alfredo

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Alan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Won't go there again
Stayed 1 night in Oct 2023

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Wes

Disliked: Cleanliness
There were cockroaches all over the room
Stayed 1 night in Oct 2023

6/10 Okay

fernando, dallas

Liked: Staff & service
The property was clean. I stayed in room 115 it was good but the sink didn’t work and one of the lights also didn’t work. But the staff was great. And they were nice and professional. You get what you pay for. It was the cheapest room In the area. You can walk to the 7-11 and the sol tacos mexicAn restaurant which had great food. This in. Is a place an average place to stay at but overall it was good
Stayed 2 nights in Oct 2023

2/10 Terrible

SANDRA

Disliked: Amenities
It was very dirty and it smelled bad, they also kept some of my deposit for a pillow been dirty.
Stayed 1 night in Oct 2023

10/10 Excellent

Joanna

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. Has bed bugs when bringing it to the office person i was kicked out and blamed for bringing the bed bugs. On top of that refused to give a refund. Call city health department due to unsanitary. Broken sink and was told i was costing them money.
Stayed 3 nights in Sep 2023

2/10 Terrible

Stan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet, walls & ceilings were nasty. The furniture was falling apart. 1901 air conditioner. The arms on the ONE chair in the room were so nasty i covered them and then threw away the coverings! Only reason stayed was nonrefundable $$
Stayed 1 night in Sep 2023

2/10 Terrible

Tina, Jacksonville

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This experience was so horrendous that we left after 1 hour!!! I waited for over 10 minutes for the staff to come to the front office, then she had me walk to the room to see if I liked it, and it had bunk beds, so we had to walk back to the office where I waited for her to assign a different room. Once we opened that door, it smelled like a motel room from the 1950’s in Vegas. Old cigarette smoke permeated every wall and surface. We went to stay there because our AC went out. It was insanely hot in that room, and after 1.5 hrs, our arms & legs were still sweating. We left & paid for a different room so we could get wm
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff
Stayed 1 night in Jun 2023

2/10 Terrible

Marcus

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was full of roaches was filthy bedbugs

2/10 Terrible

Selena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely ran down especially for the price of charges. Chair held together with tape. Towel bars help up by electrical tape. Bugs. Not a enjoyable stay at all.
Stayed 2 nights in Apr 2023

8/10 Good

Karl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Dan

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

James

Stayed 1 night in Mar 2023

2/10 Terrible

Rose

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not nice at all
Stayed 1 night in Mar 2023

6/10 Okay

Sal

Stayed 1 night in Mar 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

Jaylin

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
way to expensive for there to be no lights in the room, roaches, a pungent air conditioner & a carpet that was so saturated in dirt & grime we could not walk on it without shoes. not only the carpet, but everything in that room from the doors, bed sheets & shower was disgusting. also, very unsafe area, the police were called twice in our 2 day stay :)
Stayed 2 nights in Mar 2023

2/10 Terrible

Dana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
I did not end up staying the mattress was covered in Bed bug remnants blood stains broken door handle broken bathroom door knob No refrigerator as advertised cords were laying everywhere and taped across the room. I had to leave and find another hotel in the middle of the night
Stayed 1 night in Mar 2023

2/10 Terrible

citlalic, alamogordo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff! Dirty and filthy room!
Stayed 1 night in Mar 2023

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn't like was having to leave. Definitely coming back.
Stayed 2 nights in Mar 2023

8/10 Good

Jose

Travelled with family
Liked: Staff & service
Ok for price
Stayed 1 night in Mar 2023

2/10 Terrible

Ericka

Disliked: Staff & service
Stayed 2 nights in Mar 2023

4/10 Poor

Elivia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was very dirty. Our toilet didn’t work and things were leaking!
Stayed 1 night in Mar 2023

4/10 Poor

Sally

Business traveller
Disliked: Property conditions & facilities, room comfort
Huge Disappointment!!
Before we even arrived, we got a message from the Chandler Inn through the hotels.com website that our reservation had been cancelled. The reason given was that the card name used did not match the hotels.com account. The account is under my husbands name and I used my card. We have the same last name and the email address has my first name. We booked this stay mid-Dec 2022 and to decide to cancel our room the day we were arriving on March 7th - unacceptable!! We drove over and they had plenty of rooms, so we rebooked as we needed somewhere to stay after a very long day. The room was really worn and was quite a disappointment. We use hotels.com often and this was out worst experience even. And to top it off - we didn't even get credit for the stay.
Stayed 1 night in Mar 2023