2 indoor pools, open 7:00 AM to 9:00 PM, pool loungers
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Reviews of Dyvith Hotel

4 out of 5
Dyvith Hotel
No. 99, 1011 Street, Phnom Penh Thmey, In front of Sen Sok Hospital, Phnom Penh

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 91 reviews" "
Rating 8 - Good. 40 out of 91 reviews" "
Rating 6 - Okay. 12 out of 91 reviews" "
Rating 4 - Poor. 6 out of 91 reviews" "
Rating 2 - Terrible. 1 out of 91 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberlee Minna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love the cleanliness & staffs are professional. If I were to change one thing...I wish there should be a better options or selections for breakfast!
Stayed 7 nights in Feb 2022
Response from Dyvith Hotel - Phnom Penh. on 28 Feb 2022
Dear Kimberlee Minna Thank you for your kind time to allow us and other travelers to learn about your recent stay experience at our hotel while visiting Phnom Penh. We are looking forward to welcoming you back again soon in the near future. Have a safe onward journey. Be well, Thit virak I Assistant Front Office Manager

4/10 Poor

Daniel

Liked: Property conditions & facilities
Disliked: Staff & service
Lost opportunity to provide five star service.
I booked this hotel at the last minute upon my arrival into the Phnom Penh international airport. The price I paid was a fair price if everything was perfect. Unfortunately, everything wasn’t perfect. That’s probably because they haven’t been using the rooms that much due to the pandemic. The other issue that I had with the hotel room itself was the hot water for the bath lasted about a minute or two and then it cooled down quickly to where I couldn’t really take a very hot bath. I’m not sure if each room has an individual water heater, but something wasn’t quite right. The bed in the room was absolutely fantastic. As for breakfast in the morning, there was some confusion as to the prices. The hotel had three picture signs in the breakfast area and the breakfast that I wanted to pay for was $4.90 in the picture. The waitress wasn’t familiar with that particular price or breakfast. She told me that the normal breakfast was $12. I wasn’t interested in a big breakfast and asked her about the $4.90 price on the picture and she had to call her boss. The boss spoke to me and said you want the $4.90 breakfast? I said yes, and I handed the phone back over to the waitress and the waitress handed me a big menu. The problem was that the big menu didn’t have the breakfast for 499. It didn’t have any breakfast in there. I got frustrated, and ended up just walking out of the restaurant. I asked the front desk clerk about the giant ibis transport companies location and they were of no help
Stayed 1 night in Dec 2021
Response from Dyvith Hotel Team on 15 Dec 2021
Dear Daniel, Thank you very much for your contructive comment and we are very sorry to hear that things is not meeting your expectation and furthermore we would like to clarify that we just reopen for our public guest and we still have some pending issue and we insist to understand and we will train our team clearly and we will try our best to serve our guest in the nearest future. Once again we are very sorry for inconvenience caused to you and we will make our next guest or you be best service.

6/10 Okay

Verified traveller

Stayed 2 nights in May 2020

8/10 Good

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Great team working in the midst of COVID19. All precautions were obvious and left me feeling safe and respected. All amenities were not operating fully due to preventative measures although still a comfortable stay.
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall high appearance and comfort. Friendly staff and excellent food services. Good value to traveler.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in the area
It’s a gem in the area. It looks like the hotel was built or renovated recently. Breakfast buffet was very good. Shower room had a problem with a drain but did not flood so I didn’t call the front desk. Otherwise I couldn’t have found a better one.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to have access to the good size gym with many equipment and large swimming pool. Buffet breakfast was great with pho and more. Front desk staffs were always try to help with requests.
Stayed 5 nights in Jan 2020

10/10 Excellent

JAROD

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Liked the spacious room. Disliked the foul smell that greeted me each time the door to the room opens.
Stayed 7 nights in Dec 2019

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Used tissue in the sink
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tap water in my wash basin had the hot and cold side wrongly installed opposite way. I burnt my finger under the extremely hot water thinking it was the cold water side. This is a safety hazard. Hotel should look into fixing this issue. The compressor of sort in the ceiling above the bath tub keeps emitting screeching sound. It is pretty annoying if you can't do anything about it and you try to have a relaxing shower and sleep in the room.
Stayed 2 nights in Aug 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Yoeu Atina on 15 Aug 2019
Dear Mr. Lee, Warmest greeting from the DYVITH HOTEL & SPA Phnom Penh Kingdom of Cambodia. Thank you very much for choosing to stay with us and for taking your valuable time to review . More appreciate on your compliment of our facility and employee, your lovely comment will certainly pass to them serving as motivation. We appreciate your patronage and hope to see you again soon. Thank You! Warm regards, E-Commerce

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
From the pictures online everything looked well and good. We got there and service level was just poor. It’s not a four star and I’m not sure how these other reviews say all these great things. Staff are not able to speak English, there are no clear numbers in the room to contact reception. It was just shambles.
Stayed 1 night in Jul 2019
Response from Ahtina on 19 July 2019
Dear Sir/Madam, Greetings from Dyvith Hotel! Thank you for taking the time to provide us with your constructive feedback during you’re stayed with us, it is with great regret that we did not meet your expectations on this occasion. Your feedback is important to us and we appreciate you sharing your concerns. I sincerely would like to extend my apologies for the inconvenience caused and please rest assured that your feedback has been shared with the relevant managers who appreciate for your valuable comment and surely we will keep improving on this issue. I do hope that we will have the opportunity to meet your expectations next time you decide to stay with us again. Best regards, Sovanteara CHHIT (Sam) Front Office Manager

6/10 Okay

Jeong

Stayed 1 night in Jun 2019
Response from ahtina Yoeu on 5 July 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Close to the airport. Breakfast is not bad. Customer is good.
Stayed 1 night in May 2019
Response from Yoeu Atina on 27 June 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good accommodation. Okay breakfast. Near airport
Stayed 3 nights in May 2019
Response from Yoeu Atina on 27 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility! nice quiet area A little bit away from all the tourist attractions. fantastic staff!
Stayed 1 night in May 2019
Response from Yoeu Atina on 27 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Yoeu Atina on 27 May 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
There’s few dirty remains on the bed sheet looks like from last guest which indicates the cleaning is not properly performed, but it was a clean room for overall room condition.
Stayed 1 night in Feb 2019
Response from Yoeu Atina on 20 Feb 2019
Warmest greeting from the DYVITH HOTEL & SPA Phnom Penh Kingdom of Cambodia. Thank you so much for choosing DyvithHotel for your stay. I will certainly share your kind review with our team and they will be pleased to hear this. Thank you so much for you nice review and for your support. We look forward to welcoming you back soon.Thank You! Warm regards, Ms. Atina E-Commerce

10/10 Excellent

VisionaryTravel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean rooms. Beautiful swimming pool. Excellent indoor and outdoor restaurants. Helpful staff. Located in the newer part of the city.
Stayed 6 nights in Feb 2019
Response from Yoeu Atina on 20 Feb 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Prasert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Atina on 13 Feb 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Yoeu Atina on 30 Jan 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The room was nice but the bathroom was not. They gave us a room with a broken bathroom door and cracked tiles on the wall and the bathroom was dirty.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff...clean property and room...great pool area... One thing ...the guests could be a little more quiet in the morning out in hall wall.
Stayed 2 nights in Dec 2018
Response from Yoeu Atina on 29 Dec 2018
Thanks for staying with us. We are really appreciate your feedback!

8/10 Good

Kasi

Liked: Cleanliness, room comfort
15mins from airport, hotel us near Aeon2 in Sen Sok
Stayed 2 nights in Dec 2018
Response from Yoeu Atian on 29 Dec 2018
Thanks for staying with us. We are really appreciate your feedback!

10/10 Excellent

Sohail, Simgapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a problem that I have seen everywhere. When you fill 10% of the bathtub there water gets cold. and it is annoying to wait till it gets hot again. and by the time it does, it is already late and the water in the bath gets cold
Stayed 1 night in Oct 2018

8/10 Good

Chun Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

More, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Breakfast.
Staffs can speak English and Chinese very well, however someday lacking of amenity and bath mat, limited cloth hangers, have to request. Overall is good to stay.
Stayed 2 nights in Sep 2018
Response from Yoeu Atina on 3 Oct 2018
Warmest greeting from DYVITH HOTEL & SPA. Thank you so much for taking your time to stay with us . we really appreciate your feedback for improve our services . Warm regards,

8/10 Good

Jackie, KS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staffs, good facilities, clean bed and bathroom, good restaurant.
Stayed 3 nights in Sep 2018
Response from Yoeu Atina on 26 Sept 2018
Dear Mr.Jackie, Warmest greeting from DYVITH HOTEL & SPA. Thank you so much for taking your time to stay with us . we really appreciate your feedback. Warm regards,

8/10 Good

Dazzle, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Buffet Breakfast in the world
Unbelievable buffet breakfast. So much to choose from, so many food styles...it sets u up for the entire day. Great staff, especially Sophauy in the Garden Cafe.
Stayed 6 nights in Aug 2018
Response from Yoeu Atian on 12 Sept 2018
Warmest greeting from DYVITH HOTEL & SPA. Thank you again for taking your time to write us about your experience. We were thrilled to know that you enjoyed our facilities with the service provided by our hotel staff. While hoping to welcome you again in the near future. Best Regards,

6/10 Okay

Rahul

Average hotel
Pretty average hotel
Stayed 1 night in Aug 2018
Response from Yoeu Atina on 12 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phnom Penh trip
Great clean hotel. Very spotless. Is a little away from activities, but you can catch a tuk tuk out front and go where needed at a reasonable price. Just check price before going, and always barter down. Great breakfast provided. Pool , gym etc.
Stayed 2 nights in Aug 2018
Response from Yoeu Atina on 20 Aug 2018
Dear Ms.Susan, Warmest greeting from DYVITH HOTEL & SPA. Thank you so much for taking your time to stay with us . we really appreciate your feedback. Warm regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
Only problem was the free shuttle is from the airport to the hotel. Getting back to the airport is not free. Otherwise it is a nice hotel.
Stayed 1 night in Mar 2018

8/10 Good

Prasert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

4/10 Poor

Leonard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointing - a place just for tour groups
I found this hotel to be disappointing. It is almost impossible to find, even for the local Cambodian officials with us - and seems to just cater for Chinese tour groups. The corridors are full of loud-talking guests, and the fact that the hotel has no carpet means that the hallway is like a giant echoing cave, which amplifies the guest noise. What is worse is the doors have auto closers which slam the door shut (once it even closed behind me, locking me out), which means the evening is full of door slamming. The hotel also didn't have a restuarant on several nights (only a small outdoor cafe was open), maybe because tour groups weren't there that day (not great given there are no local eating alternatives around being in the mifddle of nowhere). The hotel also penalises guests who happen as humans to misplace their 10c plastic entry cards $5 for the pleasure of a new room key.
Stayed 5 nights in Dec 2017

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good - except location
All very good. Location is a bit remote, and construction next door led to some noise. Plumbing is not perfect. Bathroom smelled bad due to plumbing issues. Otherwise the place was extremely good. Would visit again.
Stayed 2 nights in Nov 2017

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff team
We have a group of 16 people stayed at Dyvith Hotel and want to thank you for their front desk manager Sitta who go extra way in support and help our group during our stay. We will definitely come back to Dyvith the next time in Phnom Penh :)
Stayed 12 nights in Jul 2017

8/10 Good

Ricky, Atlanta, GA

Liked: Cleanliness, property conditions & facilities, room comfort
New hotel and clean.
New and clean but has lots of growing pains. Helpful staff but inexperienced. One person said it was his first day on the job. Hotel driver didn'the know his way through town. The first room we were in was at the end of the hall, so far away from the WiFi spot that we couldn't connect to the Internet. They did move us the next day to a room that had good WiFi signal. We still had to wait almost two hours for the replacement room to be ready even after they said they would move us. The room's mini safe was not bolted down, that's the first for me. The hotel was so far from the city center, it took us about an hour to get anywhere. Price was reasonable. Even then, I would not stay there if I was a tourist.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
I selected this hotel because it was close to the airport, not really that close. The pool and recreation area was being used by a lot of locals, not what I expected.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Brand new, but hard to find.
We had a great room, with a good view of the city and pool.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Stay
Hotel has great facilities. Large pool and well equipped gym. Also has badminton, tennis and table tennis for those that prefer racquet sports. Room is solid - good bed. Lots of TV channels. Safe, Small fridge/minibar. Wifi worked well. Breakfast buffet was usually very good - you can get soup and eggs made to order. Staff is generally pleasant and helpful.

8/10 Good

Samuel Darby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, unfortunately the wifi didn't work for me during my stay but really enjoyed using the gym, sauna and pool facilities.

8/10 Good

Kaysee, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 star stay
Highly rated and definitely value for money but need to travel quite abit to get to town (USD7 per one way trip using Exnet apps). Great recreation facility for swimming, gym, sauna, etc Good place to relax after hard day. Not so good food around area as must go out to main streets (about 15-25 mins by car)

10/10 Excellent

Scott A, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce hotel 1km from Sen Sok Hospital
Nice swimming pool and gym. Check in was pretty quick. Room is comfortable - good bed - and its quiet at night. TV has lots of channels - Wi-Fi worked well. There is a safe in the room. Breakfast was just ok. Eggs but no Ham (all three days)? They do offer Khmer soup which is nice and there is a nice buffet some days - but other days its a set menu and frankly it takes a long time if more than a few people are there. Staff are generally pleasant. The biggest issue is transportation especially at night. There are tuk-tuks outside the hotel during the day but at about 6:00 they seem to head home. If you want to go into the city its a $5 ride each way (about 20 minutes depending on traffic). If flying into the airport I'd definitely print out directions on google and bring the hotel phone # as few drivers know the hotel (its recently opened). Have a small outdoor restaurant near the pool - limited menu - but the Khmer food there is good and reasonably priced for a hotel.

10/10 Excellent

Scott A, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel, Great Pool and Gym

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities
Arrived at 11:30pm and was checked in quickly. Room is solid. Excellent bed and nice bathroom. AC, Safe, small closet, desk and end tables. Everything worked. TV has a lot of channels. Breakfast was pretty good. Two days had a buffet and one day it was a fixed menu choice. Liked the buffet as is included eggs made to order. The fixed menu took a long time and the food was just ok. The facilities are truly excellent. Large lap pool (and yes I mean you can swim actual laps) and a smaller pool, good gym with machines and free weights. The pool and gym are easily in the top 1% of all hotels. If you like to get your exercise you will be very happy. Ok, now the one problem area. The hotel is FAR and I mean FAR from transportation. I assume they will get this sorted out over time. They offer a shuttle three times a day to the Central Market - what probably needs to happen is that the shuttle hourly or every 30 minutes swing you over to the main street that the Sen Sok hospital is on (its a 20 minute walk and during the day its a very hot walk!) - at least there you can eat or easily get a tuk-tuk or motorbike. Every evening we went out to dinner and each evening there was no available transportation. Twice in the morning same problem. One evening we asked them to call and waited 20 minutes for a tuk-tuk - the other evening we simply walked. Note this is a totally new hotel - just opened.