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"Too focused on getting you to pay for anything you order than one bill at the end of breakfast. "

"Booked an overnight room really quickly without really reading description, suddenly dreaded I’d booked something terrible, however upon arrival I realised it actually wasn’t that bad. We had a basic room, there were 4 single beds, draws and a ceiling fan that was it. Toilets were across the hall. There is a communal living area with sofas, tv, dining table, large fridge freezer, microwave and tea making facilities for everyone to use. Free secure parking at back. Building is old and some signs of damp but didn’t smell bad and fairly clean. Actually slept quite well and would consider returning. There is a great Mexican restaurant downstairs. Ferry terminal is across the road and train bus terminal only couple mins walk away. My only suggestions to make stay better is some handsoap and paper towels in toilet, shower head could do with replacing in women’s shower it sprayed every way but down, and rear doors from beer garden smells of urine. "

"Staff wonderful. I'll be back."

"Excellent location, spacious apartment, simply furnished, quiet however could be different if staying over summer"

"The location, staff and amenities were excellent. Breakfast was a highlight. The cafe front of house staff and the chef clearly love working there. We were made to feel welcome by everyone and would highly recommend the facility to all. Thank you for a fantastic stay."

"Very roomy and tidy, Right on top of eateries and Bars. The Union Kitchen just down the lift is a great place to start your day with a good breakfast and their staff are fantastic. Would defiantly stay again. "

"Needs renovating"

"Staff, service and food were AMAZING. The room is a classic pub room, unfortunately ours had a pretty strong bad smell, and the shower was incredibly difficult to regulate the temperature. The bed was pretty comfy and the place was really clean. Had a coffee machine, milk, iron and ironing board, and hair dryer."

"Great location, staff and amenities. Hotel is clean and comfortable. Very enjoyable stay."