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"Hotel and spa was just what we were looking for, unfortunately there was a wedding/reception going on which made for a long wait to check in. Room was very clean and spacious, we had a meal at the racer bar which was good."

"Loved the design, position & decor of the hotel - staff great, v helpful. Nice generous breakfast, although de-caff coffee a bit scarce. It was a very long walk from reception to our room, and seeing as we had to go back to the car to recharge, it was the same long walk back to reception and another long walk to the car chargers and then back again! Don’t get me wrong, I like exercise, but after a four hour drive we just wanted to flop into a chair in the bar, not walk the suitcases half a mile! Bedroom spacious and well planned. Beds were very very comfortable. Glorious view over the golf course and distant landscapes. Management - please attend to curling carpet in the breakfast room? To be honest, we booked here for an over night stop on the way to the channel ferry, but so nice, would be happy to come back for a longer stay. All in all 4.8 stars."

"Room cleaned everyday, very helpful staff"

"Front counter staff fantastic"

"Wonderful hotels, the rooms were tastefully decorated, the pool and steam room was very clean and tidy and the gardens were lovely."

"We were made very welcome on arrival and throughout by friendly helpful staff.Our room 60 with patio was lovely.so we sat in the sun overlooking gadrens listening to birds singing and a Squirrel on the lawn . The pool was just right for a lovely swim . The lounges restorant and general building and garden beautiful. Thankyou Flackley and staff for lovely stay."

"Great breakfast and pool"

"Ideal location for travelling by rail and well maintained property."

"The room was clean and the air conditioning worked perfectly, which made for a comfortable stay. However, my check‑in was delayed because Hotels.com sent the hotel incorrect details for my booking — specifically, the wrong first name. As a result, the staff had to spend time verifying that the reservation was actually mine. Everything else on the booking was accurate except for the first name. I’m not sure how this happened, especially since I’ve used Hotels.com to book this same hotel several times without any issues. It would be helpful if this could be looked into to prevent similar delays in the future."