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Reviews of The Whisper Hotel

3.5 out of 5
The Whisper Hotel
484/555 moo 10, Pattaya Soi 15, Pattaya, Chonburi

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 37 reviews" "
Rating 8 - Good. 13 out of 37 reviews" "
Rating 6 - Okay. 6 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 3 out of 37 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Paul

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in a good area just behind The Avenue, quiet, clean with extra large rooms.
Stayed 7 nights in Dec 2019
Response from Benya Group on 31 Jan 2020
Dear Valued Guest, Greetings from The Whisper Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from fom on 11 Oct 2019
Thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The most minimalistic cool hotel I have ever stayed in. Rooms are huge and magnificent. Decor is amazing. Breakfast a bit basic and position ok Overall its a win.
Stayed 1 night in Sep 2019
Response from fom on 17 Sept 2019
Thanks for your staying with us. We appreciate your feedback we hope you come back for next your vacation

6/10 Okay

LUCIENE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big rooms but not good for 3 to sleep
The room is nice and big. However we did book there especially because they had option for 3 people. We paid breakfast for 3. That was ok but room had 2 beds and they are big enough f to sleep 2 in one same bed. They had not even prepared an extra pillow or towels. We had to our the 2 beds together to adorei 3, then obviously I kept falling through the hole in the middle. They could have joined the beds and put some cover over it, would have been fine. Breakfast is average.
Stayed 1 night in Aug 2019
Response from fom on 29 Aug 2019
Thank you for your comment

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
first of all there is no taxi services the breakfast is very poor i can go on and on in the end i had to re book some other hotel and keep this one as well as they would not refund me the money never again there
Stayed 14 nights in Aug 2019
Response from Benya Reservation Group on 30 Dec 2019
Dear Valued Guest, Greetings from The Whisper Hotel!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Benya Reservation Group

6/10 Okay

junix

Liked: Cleanliness, staff & service
Good but too far out
It was a good room but forgettable. No coffees, no toothburshes, one pillow, no lotion; ya know the usual amenities. Room was big and bed was big enough but side/night table are too far from the bed which would make u get up to reach out for your charging phone in the middle of the night. Bfast was buffet which was decent. Hotel though is in the middle of nowhere and you have to walk all the way. You can get better rooms near bay walk for the same price.
Stayed 1 night in Jul 2019
Response from front on 5 Aug 2019
Thank you for you comment and kindliness stay with us

10/10 Excellent

Money, taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new hotel, close to the beach and shopping mall. Hotel allow us to call massage therapist without extra charges. Will stay again
Stayed 2 nights in Sep 2018

10/10 Excellent

Antonio

Large spacious rooms in a relatively new hotel. Centrally located.
Stayed 4 nights in Aug 2018

2/10 Terrible

Muna, Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant place to go with rude staff
To start off by sharing my personal experience by it wasn't as pleasant as I expected and as pretty as the appearance of the hotel, here are some of the issues I faced - service is very bad compared to the price they're taking, in the same neighborhood there are much cheaper hotels with much better staff & service - staff were very rude at times, they ignore, close phones in your face & give attitude twice the phone was closed in my face because I was asking over an internet password that never worked properly - staff try as much as possible to make money out of you as your their main target, I was yelled at by one of the cleaners because she found a small stain on the towel.. One cleaner took a glass water bottle & then said she never did just to make me pay for it - in order for your room to be cleaned, you need to stand over their head. First night grounds were dirty & tables were messed bed pillows were not so good only duvet was put and when I requested that my room should be properly cleaned they made such a fuss - they are not organized with things or even punctual with timings, twice I asked them for wake up call, one time they forgot & other they understood - the skinny lady with grey suit whom is the coordinator is very very rude, she sells talk basically and is supposed to cover the manager, I requested more than once to speak to the manager, and they would say 8am you go down at 8 and she's never around.. I even wrote a letter of complaint to
Stayed 1 night in Sep 2018

10/10 Excellent

S, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, nice room, little bit need walking from road.
Stayed 3 nights in Sep 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand New with a 24 Hour Restaurant
Medium size hotel built within the last year. Has an in house restaurant with both western & Asian menus. I ate there several times and it was always delicious. The rooms are spacious, comfortable and super clean. The pool is located on the roof. There are only about 8 - 10 lounge chairs, so there were days the pool was crowded and you had to wait for a chair. The staff from the housekeeping to the front desk to the doorbell were fantastic and super attentive. I have found my new hotel when I visit Pattaya and highly recommend this hotel.
Stayed 15 nights in Feb 2018

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have been excellent if the staff on the front desk had been a little more friendly.
Stayed 8 nights in Jan 2018

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel. Clean room.
New funky hotel. Bit of a problem with check in regarding availability and payment. However, it was a minor inconvenience. Stay was good overall. Would stay again.
Stayed 1 night in Jan 2018

8/10 Good

Manjo, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and tidy hotel with recent renovations.
Hotel is very close to Beach road and Walking street. Nice and secure location. Room size is fairly large and mine had balcony which was perfect for chilling outdoors without leaving the hotel. Hotel has rooftop swimming pool which is a bonus.
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティーで歯ブラシが置いてあると良いです。
Stayed 3 nights in Dec 2019
Response from Benya Group on 31 Jan 2020
Dear Valued Guest, Greetings from The Whisper Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice balcony, polite staff. I dont know the working hours of the housemaids, but they certainly got the job done. It also has a barber nearby, and is very close to Walking Street and Soi LK. The hotel is quite new, and gives a wonderful atmosphere for visitors. When im coming back i will definatley check out this place again.
Stayed 6 nights in Dec 2019
Response from Benya Reservation Group on 30 Dec 2019
Dear Valued Guest, Greetings from The Whisper Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2019
Response from Benya Reservation Group on 30 Dec 2019
Dear Valued Guest, Greetings from The Whisper Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
gym slechts 1 toestel aanwezig dat dan ook nog niet werkte, ongezellig hotel, douche met lauw water wel grote kamers, pover ontbijt. sommig personeel is vriendelijk maar niet allemaal,
Stayed 1 night in Nov 2019
Response from Benya Reservation Group on 30 Dec 2019
Dear Valued Guest, Greetings from The Whisper Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點旺中帶靜，交通極之方便，購物飲食中心點，酒店內部清潔，舒適，裝修很新，房間又大又整潔又寧靜，非常滿意能住宿。
Stayed 1 night in Oct 2019
Response from Benya Reservation Group on 30 Dec 2019
Dear Valued Guest, Greetings from The Whisper Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar seemed to be close.
Stayed 2 nights in Oct 2019
Response from fom on 11 Oct 2019
Thank you for you comment

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Staff attentif peti dej correct sauf le lait climatisation un peu vieille dégage une mauvaise odeur sinon hôtel calme et propre
Stayed 3 nights in Jul 2019
Response from Front on 5 Aug 2019
Thank you for you comment we are fixed it

10/10 Excellent

Hyojin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 좋았습니다 조용하고
너무 친절하고 깔끔해서 좋았습니다^^
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
סביר
בסדר אין לחץ מים טוב במקלחת טיפה מציק , מיקום לא רע
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
The room was not very clean and had ants and insects in the bathroom. We told them to clean the room better and to use bugspray. Did not get any better. Doormen were very serviceminded. The room was spacious and nice. The gym had one treadmill and a small rack of weights (no air-conditioning). Quiet hotel, good water pressure and the most comfy beds! Had a good stay.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2018

10/10 Excellent

jaehyun, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말좋았어요
모든 면에서 최고였어요.. 흠을잡자면 화장지가 욕실에만 있다는거랑 조식이 불만이라는거 빼고는..최고임 파타야 6번째인데..다음부터는 여기호텔만 잘거 같아요..
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness
位置比较不方便，隐蔽。但房间宽敞，整体感觉一般
Stayed 2 nights in Sep 2018

10/10 Excellent

hyeokjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋아요!
지은지 얼마안돼서 좋아요 호텔보다는 10층짜리 모텔느낌인데, 시설이나 청결도 가성비로 좋아요 해변하고 워킹스트릿 가까워서 좋고 가성비 추천
Stayed 2 nights in Sep 2018

8/10 Good

Yanchun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Loic

Liked: Room comfort
Disliked: Staff & service
Bien pour un court séjour.
Hotel budget convenable. Bien situé, le bémol vient de l'entretien et surtout du personnel present au petit déjeuner loin d'être agréable et professionnel sinon bon petit déj et rapport qualité prix en généra.
Stayed 3 nights in Aug 2018

10/10 Excellent

K, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Kenneth, Thailand, PH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ganske nytt hotell
Hotellet er ganske nytt, 10 måneder gammelt når jeg var der. Dette ser man godt på standarden de har der, har brukt andre hoteller og de ser veldig ofte litt slitt ut. Hotellet ligger nærme Walking Street, og ikke for langt unna Central Festival. Det var stille rundt hotellet på kveldstider så man kom seg litt vekk fra byen om man trengte dette.
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr große Zimmer, nettes Personal, ruhig gelegen trotzdem mitten drin. Das einzige was mich genervt hat ist das WiFi schlechte Verbindung oder gar keine und alle 3 Tage neue Zugangsdaten an der Rezeption holen

8/10 Good

Candy Lee, Hong Kong

Disliked: Property conditions & facilities
酒店夠光猛，泳池及大堂整體尚可
可能我是半夜才到酒店，職員有小小混亂，因我一早已電郵通知酒店需要房之要求，但最後要分開樓層。這個價錢包早餐真是超值，停車場任泊，，最值得一提是酒店熱水供應夠穩定。行出路口約十分鐘腳程，不過就精彩絕倫，有美食及按摩店。總體來看我會介紹給朋友及再住！
Stayed 4 nights in Feb 2018

10/10 Excellent

SANGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Whisper 호텔 강추
장점 : 신축건물이라 굉장히 깨끗함 / 방이 굉장히 넓음 / 화장실 크고 물 잘나옴 / 주변에 편의점 있음 / 워킹스트리트 걸어서 5분 / 주변에 마사지 샵 많음 / 직원들 친절함 / 주변에 펍이나 클럽이 없어서 조용함 / 발코니가 있어서 옷 말리기 좋고 담배 피우기도 좋음 단점 : 방에 개미가 있으나 이건 파타야 어느 호텔에 가도 마찬가지임 / 조식은 쏘쏘 / 수영장은 루프탑이나 그리 크지 않음 결론 : 강추
Stayed 3 nights in Oct 2017