Parkway Village Hotels, Memphis

"Great experience!"

"I hate to write something like this but it starts off the first day heater didn’t work we’re freezing and we complain and they came up and said all they had to change something because of the unexpected cold weather I changed it in half hour later no warm air coming out so that move this to another room which was warm and it worked but it’s always a hassle to have to pack unpack pack and go to another room so that was the first day and then the second day we went out and came back in the room hadn’t been made at all so we ask about that and they said oh did you request room service room cleaning services said no we’re staying at a Hilton hotel we kind of thought we would get a clean room and she said well no it’s every two days and we’re only staying two nights so that means they don’t clean it at all but I did bring us some towels which is nice. Then the caulking on the bathtub was not really there in a lot of instance I don’t know if they were using some clear some not clear but it looked kind of dreadful for a Hilton and I told him about that and they said well that fix it right away and we came back ahead and fixed it and said well we don’t fix those things while we have a guest so there’s that however the staff was very very pleasant they were very courteous and helpful as they could be so it was just disappointing aspects coming out with everything"

"The reception from Customer Service was great. The room was very clean. Breakfast was great, including the variety to choose from. Shellie B,"

"The pool was drained had a bad smell, they need to upgrade the rooms without carpet specially if they allow pets."

"there was no parking. the restaurant next store had filled up the whole lot. I was told to park out on the street and then move later that night around 1030 or 11 pm"

"The rooftop provided a breathtaking view of the bridge crossing the Mississippi river."

"Amazing stay.. the 100.00 deposit was new.. would book again"

"Great spot!!"

"We loved our rooms however, the carpets in both of our rooms turned our socks and feet black from the dirt. It was difficult to figure out how to get into the hotel and parking. Other than that it was an amazing hotel. The sites from the 10th floor were amazing!"