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Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property
Hotel with free breakfast, in the vicinity of Memphis Botanic Garden

Choose dates to view prices

In the heart of the business district, Embassy Suites Memphis offers a vibrant retreat with cooked-to-order breakfast and a daily manager's reception. Unwind at the bar or gym, enjoy Italian cuisine at Frank Grisanti Italian, and take advantage of dry cleaning services and 24-hour front desk support - all appreciated by previous guests for its helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
The current price is AU$240
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
2 bedrooms
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

55-inch LCD TV with digital channels, TV

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Map
1022 S Shady Grove Rd, Memphis, TN, 38120

What's nearby

  • Baptist Memorial Hospital-Memphis - 4 min drive - 2.9 km
  • Memphis Botanic Garden - 8 min drive - 7.4 km
  • University of Memphis - 9 min drive - 8.8 km
  • Simmons Bank Liberty Stadium - 15 min drive - 13.7 km
  • Memphis Zoo - 16 min drive - 18.7 km

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Central BBQ Poplar - ‬6 min walk
  • ‪Red Koi Japanese Cuisine - ‬13 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk

About this property

Embassy Suites by Hilton Memphis East Germantown Area

Hotel near Memphis Botanic Garden
Located close to University of Memphis and TPC Southwind, Embassy Suites by Hilton Memphis East Germantown Area provides free cooked-to-order breakfast, a free daily manager's reception and dry cleaning/laundry services. The on-site Italian cuisine restaurant, Grissini's, offers lunch and dinner. Stay connected with in-room WiFi (surcharge), with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a gym.
You'll also find perks such as:
  • Self-parking (surcharge), an electric car charging station and express check-out
  • Express check-in, a TV in reception and a computer station
  • Meeting rooms, a gift shop and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 220 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as air conditioning and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 55-inch LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Grissini's

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (68 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (111 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Frequently asked questions

Is Embassy Suites by Hilton Memphis East Germantown Area pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Embassy Suites by Hilton Memphis East Germantown Area?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Memphis East Germantown Area on 23 Nov 2025 start from AU$239.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Embassy Suites by Hilton Memphis East Germantown Area?

Self-parking is available for USD 10 per day.

What time is check-in at Embassy Suites by Hilton Memphis East Germantown Area?

Check-in begins at 4:00 PM.

What time is check-out at Embassy Suites by Hilton Memphis East Germantown Area?

Checkout is at 11 AM.

Where is Embassy Suites by Hilton Memphis East Germantown Area located?

Situated in the business district, this hotel is within 9 mi (15 km) of Memphis Botanic Garden, University of Memphis and TPC Southwind. Simmons Bank Liberty Stadium and Overton Park are also within 9 mi (15 km).

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Embassy Suites by Hilton Memphis East Germantown Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 204 out of 327 reviews
Rating 8 - Good. 54 out of 327 reviews
Rating 6 - Okay. 40 out of 327 reviews
Rating 4 - Poor. 14 out of 327 reviews
Rating 2 - Terrible. 15 out of 327 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deandre

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and super friendly and helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yamani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

8/10 Good

DONALD

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean rooms and facility. Excellent location.
Stayed 1 night in Oct 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The rooms smelled fresh and clean. The breakfast was great. Amd the staff was commendable with great customer service. I will stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness
Room was clean. Cocktails were good and breakfast was awesome. Staff was attentive and kind.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Everything about the hotel was perfect! Free snacks and drink and free breakfast! Room was clean and service was perfect!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to botanical garden
Stayed 2 nights in Oct 2025

10/10 Excellent

Jewell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and easy to go to
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Best hotel breakfast option ever.
Stayed 1 night in Apr 2025

10/10 Excellent

Yashi

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight trip

Overall a wonderful stay! Customer service, cleanliness, quietness, room comfort, food options and general feel was amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Erica

Liked: Property conditions & facilities
Great breakfast
Stayed 1 night in Apr 2025

6/10 Okay

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay at the embassy. The breakfast was great and the room was clean. But there was a unexplained $20 charge on my card
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, staff very friendly, enjoyed the area and everything the hotel had to offer. Unfortunate the pool was not available at the time of our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The property was easy to find, convenient to dining and attractions. Staff was very friendly and room was super comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Hope they get 24/7 coffee servixe
Stayed 3 nights in Mar 2025

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really disappointed with our stay. We asked multiple times for our room to be cleaned, and it never happened, which was frustrating. The pool was extremely dirty — you couldn’t even see the bottom — and it didn’t look like it had been maintained in a while. The tables downstairs were always sticky, and the overall cleanliness of the hotel left a lot to be desired. For the price we paid, we expected much better service and upkeep. Sadly, it just felt like no one cared about maintaining the property or making sure guests were comfortable.
Stayed 4 nights in Oct 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
I was disappointed with my stay because I booked a room with a tub/shower and only got a shower. Then I was up charged when they finally did find me a room with a tub.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dean

Great king suite. Breakfast was included. Omelette station
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the spacious room and mini fridge and microwave. I would prefer a Kurtis. The coffee maker didn’t work and made a mess. Coffee in room is very important to me.
Stayed 1 night in Jul 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great property. We enjoyed our stay. Safe, clean and comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

This Embassy Suite is newly renovated, nice and clean. The evening happy hour and breakfast with omelette bar were a very nice addition.
Stayed 1 night in Nov 2024

10/10 Excellent

virgil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great
Stayed 1 night in Jul 2024

6/10 Okay

Steven

Liked: Cleanliness, amenities, property conditions & facilities
It was an okay place to stay. When we first got there there was an issue with tv remotes, a light, and one of the phones, but they were all resolved pretty quickly. The breakfast was decent each morning and the pool was okay. Was a little upset that there was an $150 hold charge tacked on to the over $700 i was already paying for the room for 3 nights when i first arrived. Overall an okay place to stay. Could be better, but could be worse.
Stayed 3 nights in May 2025