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Reviews of Plaza Paitilla Inn Hotel

3.5 out of 5
Plaza Paitilla Inn Hotel
Italy Avenue, Punta Paitilla, Winston Churchill Street, Panama City, Panama

Reviews

9.2

Wonderful

Rating 10 - Excellent. 906 out of 1354 reviews" "
Rating 8 - Good. 318 out of 1354 reviews" "
Rating 6 - Okay. 77 out of 1354 reviews" "
Rating 4 - Poor. 25 out of 1354 reviews" "
Rating 2 - Terrible. 28 out of 1354 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Apr 2024
Response from Hotel Plaza Paitilla on 27 Apr 2024
Estimado Sr. Daniel,Muchas gracias por hospedarse con nosotros!Esperamos nos brinde la oportunidad de recibirles en una próxima ocasión.Saludos cordiales,Hotel Plaza Paitilla Inn

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Plaza Paitilla on 26 Apr 2024
Estimado Sr. Carlos,Muchas gracias por hospedarse con nosotros!Esperamos nos brinde la oportunidad de recibirles en una próxima ocasión.Saludos cordiales,Hotel Plaza Paitilla Inn

10/10 Excellent

Rene

Travelled with family
Liked: Amenities, property conditions & facilities
Hotel close to workout aerea
Stayed 5 nights in Apr 2024
Response from Hotel Plaza Paitilla on 25 Apr 2024
Dear Rene,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Plaza Paitilla on 25 Apr 2024
Estimado Sr. Eduardo,Muchas gracias por hospedarse con nosotros!Esperamos nos brinde la oportunidad de recibirles en una próxima ocasión.Saludos cordiales,Hotel Plaza Paitilla Inn

4/10 Poor

Sylvia

Liked: Staff & service
Disliked: Cleanliness
El día de llegada solicité el early check in, y la habitación tenía las camas arregladas pero, las almohadas se veían sucias y el piso lleno de polvo y sucio.
Stayed 2 nights in Apr 2024
Response from Hotel Plaza Paitilla Inn on 24 Apr 2024
Estimada Sra. Sylvia,Muchas gracias por hospedarse con nosotros y por sus valiosos comentarios.Trabajaremos para mejorar la experiencia de todos nuestros huéspedes. Saludos cordiales,Hotel Plaza Paitilla Inn

4/10 Poor

Tesan

Travelled with group
Liked: Amenities
Disliked: Cleanliness
What I never like about the hotel, the bed in the room have bedbugs a they don’t clean the room every day. The ground was unclean the first day I book in an I have to keep telling them the bathroom need to clean. 2 woman was using the toilet an it was smelling. Never pls about this hotel.
Stayed 4 nights in Apr 2024
Response from Hotel Plaza Paitilla on 23 Apr 2024
Dear Tesan, Thank you very much for staying with us. We appreciate the feedback and hope to have the opportunity to improve your experience in the future. Thank you for sharing your comments! Regards. Hotel Plaza Paitilla Inn

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Hotel Plaza Paitilla on 23 Apr 2024
Dear Keisha,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

8/10 Good

Steve

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Plaza Patilla. The newly refurbished rooms were clean and comfortable. Issues: There were no tissues in the bathroom. Only one hand towel. The Internet was slow and kept buffering. Overall, a pleasant stay and would go back again!
Stayed 1 night in Apr 2024
Response from Hotel Plaza Paitilla on 20 Apr 2024
Dear Mr. Steve, Thank you very much for staying with us. We appreciate the feedback and hope to have the opportunity to improve your experience in the future. Thank you for sharing your comments! Regards. Hotel Plaza Paitilla Inn

10/10 Excellent

Rafael, Distrito Nacional

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 3 nights in Apr 2024
Response from Hotel Plaza Paitilla on 18 Apr 2024
Dear Rafael,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Plaza Paitilla on 18 Apr 2024
Dear Jeffrey,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Nice place and pool.
Stayed 3 nights in Apr 2024
Response from Hotel Plaza Paitilla on 17 Apr 2024
Dear Graham,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had great stay , walking distance to lots of restaurants and shopping mall.
Stayed 1 night in Apr 2024
Response from Hotel Plaza Paitilla on 17 Apr 2024
Dear Denis,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the panoramic view from our 17th floor room. Also enjoyed the traditional dancers who entertained us over dinner. The swimming pool too was a great asset.
Stayed 2 nights in Apr 2024
Response from Hotel Plaza Paitilla on 15 Apr 2024
Dear Peter,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved pool area! Restaurant had great foid and great service. Carlos, the guide/ driver was excellent and extremely helpful. The rooms were clean, and had a great view.
Stayed 3 nights in Apr 2024
Response from Hotel Plaza Paitilla on 15 Apr 2024
Dear Roxanne,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice. The hotel rooms are the cleanest. Rome’s with a water view on a high floor are amazing. Breakfast is wonderful. A great value by US standard's. Stayed here on my own and with a group. Just booked another stay.
Stayed 2 nights in Apr 2024
Response from Hotel Plaza Paitilla on 15 Apr 2024
Dear CarlosWe thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

8/10 Good

Kasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the staff attentiveness and friendliness. The location was amazing! I had the most wonderful view of the marina! What a skyline!
Stayed 7 nights in Apr 2024
Response from Hotel Plaza Paitilla on 15 Apr 2024
Dear Kasia,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Omer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Hotel Plaza Paitilla on 16 Apr 2024
Dear Omer,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, amenities
Overall clean and friendly
Stayed 1 night in Apr 2024
Response from Hotel Plaza Paitilla on 11 Apr 2024
Dear Marilyn,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

8/10 Good

María Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Plaza Paitilla on 12 Apr 2024
Dear María Victoria,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, good atmosphere.
Stayed 6 nights in Apr 2024
Response from Hotel Plaza Paitilla on 9 Apr 2024
Dear Nathan,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Plaza Paitilla on 10 Apr 2024
Dear Leon,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from our room of downtown.
Stayed 1 night in Apr 2024
Response from Hotel Plaza Paitilla on 8 Apr 2024
Dear Mr. Dennis,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Helge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is icon , looks Great very friendly staff
Stayed 1 night in Apr 2024
Response from Hotel Plaza Paitilla on 8 Apr 2024
Dear Helgue,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great breakfast...
Stayed 4 nights in Apr 2024
Response from Hotel Plaza Paitilla on 8 Apr 2024
Dear Troy,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Plaza Paitilla on 8 Apr 2024
Dear Mr. Terry,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice size room. Solid breakfast. Hallways are a bit dated.
Stayed 1 night in Apr 2024
Response from Hotel Plaza Paitilla on 5 Apr 2024
Dear Mrs. Lisa,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Wayne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean rooms, convenient location, nice staff. Breakfast buffet was not very hot.
Stayed 2 nights in Apr 2024
Response from Hotel Plaza Paitilla on 4 Apr 2024
Dear Mr. WayneWe thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Carlos M

Liked: Cleanliness, staff & service, property conditions & facilities
VERY CLEAN AND QUIET!
Stayed 3 nights in Mar 2024
Response from Hotel Plaza Paitilla Inn on 5 Apr 2024
Dear Mr. Carlos,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Plaza Paitilla Inn Hotel was excellent from the staff who were over the top, to the food and bar what was not to like. You can walk down along the bay at night the hotel is close to many things. We were very pleased with our stay. Recommend the Plaza Paitilla to everyone.
Stayed 3 nights in Mar 2024
Response from Hotel Plaza Paitilla on 1 Apr 2024
Dear Mr. Timothy,Thank you for your wonderful feedback! We are delighted to hear that you had such a fantastic experience at Plaza Paitilla Inn Hotel. Our team prides themselves on providing exceptional service, and it is great to hear that you enjoyed the food and bar as well. We truly appreciate your recommendation and look forward to welcoming you back in the future!Regards.

10/10 Excellent

Mersedeh

Stayed 1 night in Mar 2024
Response from Hotel Plaza Paitilla on 23 Apr 2024
Dear Mersedeh,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Robin

Stayed 2 nights in Mar 2024
Response from Hotel Plaza Paitilla on 19 Apr 2024
Dear Robin,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

4/10 Poor

Patricia

Liked: Staff & service
The beds were pretty hard, I could tell they haven’t been changed for years
Stayed 6 nights in Feb 2024
Response from Hotel Plaza Paitilla on 29 Mar 2024
Dear Mrs. Patricia,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Mar 2024
Response from Hotel Plaza Paitilla on 26 Mar 2024
Dear David,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

6/10 Okay

Ruth

La comida estaba muy fría .
Stayed 1 night in Mar 2024
Response from Hotel Plaza Paitilla on 25 Mar 2024
Estimada Ruth,Muchas gracias por hospedarse con nosotros!Esperamos nos brinde la oportunidad de recibirles en una próxima ocasión.Saludos cordiales,Hotel Plaza Paitilla Inn

8/10 Good

manuel

Stayed 3 nights in Mar 2024
Response from Hotel Plaza Paitilla on 10 Apr 2024
Dear Manuel,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Tyler

Stayed 2 nights in Mar 2024
Response from Hotel Plaza Paitilla Inn on 8 Apr 2024
Dear Tyler,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

8/10 Good

JINJIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Hotel Plaza Paitilla on 20 Mar 2024
Dear Jinjin, We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Plaza Paitilla on 18 Mar 2024
Dear Daniela, We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Jorge, North Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Panama. Awesome bay view
Stayed 1 night in Mar 2024
Response from Hotel Plaza Paitilla on 13 Mar 2024
Dear Jorge, We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

6/10 Okay

Jocabeb, Victorville

Travelled with family
It was ok
Stayed 6 nights in Feb 2024
Response from Hotel Plaza Paitilla on 13 Mar 2024
Dear Jocabed, We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Nancy

Stayed 1 night in Mar 2024
Response from Hotel Plaza Paitilla on 1 Apr 2024
Dear Mrs. Nancy,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

8/10 Good

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 4 nights in Mar 2024
Response from Hotel Plaza Paitilla on 18 Mar 2024
Dear Andres, We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

8/10 Good

Aaron

Liked: Cleanliness
Response from Hotel Plaza Paitilla on 12 Mar 2024
Dear Aaron, We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards, Hotel Plaza Paitilla

8/10 Good

Hector, Guaynabo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, but the Internet is not working properly!
Stayed 4 nights in Mar 2024
Response from Hotel Plaza Paitilla on 12 Mar 2024
Dear Hector, We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards, Hotel Plaza Paitilla

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The included breakfast was great and had tons of options. The beds were comfortable and the hotel was clean & pretty nice. They were upgrading the public bathrooms by the restaurant. Staff was extremely helpful and friendly. This place would be a 2-3 star hotel in the US but is a solid 4 star for Panama. Good value in a convenient & safe location.
Stayed 2 nights in Mar 2024
Response from Hotel Plaza Paitilla on 11 Mar 2024
Dear Aaron, We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards, Hotel Plaza Paitilla

10/10 Excellent

ROBERT

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Plaza Paitilla on 9 Mar 2024
Dear Robert,We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards, Hotel Plaza Paitilla

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 2 nights in Feb 2024
Response from Hotel Plaza Paitilla on 6 Mar 2024
Dear Andrea,Geoffrey,We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards, Hotel Plaza Paitilla

8/10 Good

Elizabeth, Buxton

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
This looks like a very nice hotel with comfy beds and amazing views. We got there later than we expected and got dinner at the on site restaurant. It wasn't great and the service was soooooo bad. There were only 2 tables but we had to ask our waitress for our drinks 3 times over a half hour wait. Food was gross bar food. We got upstairs exhausted and pulled back the covers to crawl into bed, we found receipts for the last guest in the bed. We called down and asked for sheets so we could remake the bedsnand explained the situation. We were told they can't get clean sheets because housekeeping is closed.
Stayed 1 night in Feb 2024
Response from Hotel Plaza Paitilla on 6 Mar 2024
Dear Elizabeth,Thank you for sharing your experience at the hotel. We apologize for the issues you encountered with the on-site restaurant and housekeeping. This is not the level of service we strive for, and we will address these issues with our team to ensure they are resolved. We hope to welcome you back in the future.Regards,Hotel Plaza Paitilla Inn

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
We were first given a room that smelled and had water and other issues, after complaining at the front desk they changed our rom on one of the renovated floors. Beware, ask for a room on a renovated floor!
Stayed 4 nights in Feb 2024
Response from Hotel Plaza Paitilla on 4 Mar 2024
Dear Jonathan, We apologize for the inconvenience you experienced with the initial room. Please note that all of our rooms have been renovated, and we strive to provide a comfortable and pleasant stay.Thank you for choosing our hotel and we hope to welcome you back in the future.Regards.Hotel Plaza Paitilla Inn