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"Terrible "

"Not a full "

"I took pictures it was SO BAD. The mattress was suposed to be queen size but was a full on a queen metal base so i kept scraping my leg getting in and out of bed. Exposed sharp screws from the broken toilet paper holder so the toilet paper sat on the disgusting floor. I picked up the phone to call the front desk because i never received ANY towels but refused to put it up to my face because it was distgusting so i called the front desk from my cell phone. There were 2 very small and flat pillows on the bed so i asked for 2 more so i could sit up on the bed but never received them. Since the mattress was on the wrong size bed base it was difficult because it kept sliding away from the headboard. The tub was absolutely DISGUSTING so i couldnt take a shower. The bathroom sink was clean. But there were no tissues, no coffee maker,"

"Everyone was very friendly and helpful!"

"Amazing!!"

"Yes "

"Clean, staff & pool "

"The room was much smaller than shown in pictures and not at all what we had expected. Much too small for 2 adults. The refrigerator did not work so that was inconvenient. Communication was terrible as I sent 3 messages with questions and not one was answered. It was very disappointing."

"I paid $1,600 for one night expecting a true high end luxury experience. While the property is marketed as boutique, the overall amenities and atmosphere did not justify the rate. The room was clean but small and very basic. Nothing about it felt elevated or reflective of a five star price point. The pool is extremely small and much smaller than it appears in photos. It feels more like a large hot tub than a proper luxury hotel pool. It was underwhelming given how the property is positioned. The gym is very minimal. There are two treadmills and a Peloton in a space the size of a small closet. Guests expecting a luxury fitness setup will likely be disappointed. Breakfast in the morning consisted of coffee and a croissant, which felt inadequate considering the nightly cost. On a positive note, the staff was pleasant, the location was convenient, and the car service was a nice touch. Overall, the experience did not align with the price. I could have stayed at The Colony for around $1,100 and likely received a more elevated experience. In my opinion this feels like a $400 to $500 per night property, not $1,600"