Palanan Hotels, Manila

"the staff are awesome they are on top of everything "

"Breakfast buffet was very good. Many options and the staff was attentive. "

"Very beautiful and clean! "

"The location is very good, close to everything and the airport. Staff is very welcoming and warm, kudos to Filipino hospitality❤️. The hotel needs an upgrade though. Rooms look tired and dated, definitely need to improve to make it more cozy and something to look forward to at the end of the day."

"The hotel is very fancy an Staff was friendly and helpful. We were upgraded to a suite without asking, and"

"We had a great stay! The staff were exceptional and breakfast was delicious. We only stayed a few hours gicen our flight was delayed but we had a fabulous sleep and highly recommend the hotel"

"It was clean and friendly staff"

"When we checked into the hotel, in late afternoon, there were "No" towels in our room. My wife called house keeping and told them that we had "No" towels in our room. After an hour with "No" towels in our room, I called "Housekeeping, Room Service and the Check in counter to tell them that we had "No" towels in our room. After an additional forty-five minutes with "No" towels in our room, I went to the lobby to talk to the Manger. After fifteen additional minutes later someone brought towels to our room. Ten minutes later someone else brought additional towels to our room. And fifteen minutes someone else brought more towels to our room."

"Buffet is nice but not for that amount of money. Two guest 5,800 peso is too expensive. That’s $100 American dollars and nothing there was that special. Breakfast was 3,600 peso for two cheaper but still expensive. There not serving steaks and lobster. Food is mostly room temperature unless you’re order an omelet. There is a lot to pick from but be real. You can’t eat 50 different things. It’s could be a little more realistic and half the price then it would be sensible. "