The Charter House

Photo gallery for The Charter House

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
32-inch LED TV with cable channels

Overview of The Charter House

The Charter House

2.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229

Explore the area

  • Popular LocationGreenbelt Shopping Mall1 min walk
  • Popular LocationAsian Institute of Management5 min walk
  • Popular LocationMakati Medical Center16 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.)24 min drive

Choose dates to view prices

About this area

Makati

In the entertainment district, The Charter House is in Makati Central Business District, a neighbourhood in Makati with good shopping. Travellers eager for a bit of culture can stop by Ayala Museum, while those who have shopping on the agenda may want to visit Greenbelt Shopping Mall and Ayala Center. Looking to enjoy an event or a game while in town? See what's going on at Smart Araneta Coliseum, or consider a night out at Oasis Manila.

What's nearby

  • Greenbelt Shopping Mall - 1 min walk
  • Ayala Museum - 4 min walk
  • Asian Institute of Management - 5 min walk
  • Makati Stock Exchange - 6 min walk
  • Makati Medical Center - 16 min walk

Getting around

  • Ayala Center Station - 13 min walk
  • Manila Pasay Road Station - 17 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 24 min drive

Restaurants

  • Persia Grill - 2 min walk
  • Pancake House - 2 min walk
  • Lorenzo's Way - 3 min walk
  • Peoples' Palace - 3 min walk
  • Bizu Patisserie and Cafe - 3 min walk

About this property

The Charter House

Makati hotel in Makati Central Business District, near Greenbelt Shopping Mall
This smoke-free hotel features an outdoor pool, a restaurant and a rooftop terrace. WiFi in public areas is free. Additionally, a business centre, a meeting room and laundry facilities are on-site. All 108 rooms offer free WiFi, fridges and LED TVs with cable channels. Guests will also find room service, free bottled water and hairdryers.
The Charter House offers 108 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 9:00 AM–10 AM: PHP 200-500 per person
  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Filipino

Business services

  • Business centre
  • A meeting room

Outdoors

  • Rooftop terrace

Spa

  • Massages

More

  • Smoke-free property

Restaurants on site

  • The Capiz Coffee Shop

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 1000

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between PHP 200 and PHP 500 per person (approximately)
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 103 out of 397 reviews
5 - Excellent 26%
Rating 4 - Good. 173 out of 397 reviews
4 - Good 44%
Rating 3 - Okay. 81 out of 397 reviews
3 - Okay 20%
Rating 2 - Poor. 29 out of 397 reviews
2 - Poor 7%
Rating 1 - Terrible. 11 out of 397 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.5/5

Property conditions & facilities

3.4/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly from front desk to security. I will definitely stay here again next time I travel to the Philippines.
Stayed 8 nights in Apr 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There nice people and the area I around is convenient for for shopping center and food
Stayed 3 nights in Apr 2022

3/5 Okay

Travelled with partner
Disliked: Property conditions & facilities
average facility
Stayed 3 nights in Apr 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The rate is reasonable with all its amenities and convenience of stay.
Stayed 1 night in Mar 2022

4/5 Good

Liked: Staff & service
Stayed 5 nights in Dec 2021