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"Staff were all really welcoming and friendly. Nothing was too much to ask. Every appeared to enjoy being there and liked their work. The cabin we stayed in had everything we needed. The swimming pool was warm the kids had heaps to do. The location by the lake was perfect. We'd definitely return. "

"The deluxe double room was big, comfortable and clean. The corridors, room and lift seemed like they were new. A good shower with plenty of hot water and good water pressure. Excellent location for the Skyline Gondola and zip wire etc - just walking distance. But need to drive into the centre of Rotorua. Parking was no problem because there's a bottle store and dairy next door and which have parking when parking at the hotel was full."

"Everything was very good except for the continental beakfast which wasn’t. Coffee from sachets I ask you? Tiny cold croissants. Cold meats limited and no hard boiled eggs. Jam, butter, sugar, in sachets and difficult to open. In the continent this would be a low level breakfast."

"The hotel was great, nice heated pool and hot tubs, close to everything."

"Sulfur smell not pleasing would not go there again"

"great to be able to use the hot pools and breakfast was good value and tasty"

"The property was well set out.The room was good. "

"Rooms were clean and cosy. Front desk staff were very helpful. We had a nice dinner at the restaurant in the hotel. We did have some rowdy people in the room below us on the third night but the hotel attended to that immediately and the noise stopped. Very nice experience! Great location next to Polynesian hot baths! "

"The tv not working "