Holiday Homes in Ortygia

"This was a lovely place to stay. Friendly people, high standards of cleanliness, and pretty cats occasionally visiting the corridors"

"Every thing is perfect "

"Even before we walked in the door, the staff had begun to demonstrate the superior level of their service. Parking even our tiny car was a challenge due to the narrow street, but two of the staff arrived almost simultaneously and got us parked with ease. Superior service continued with each member of the staff and management, making our stay easy and most enjoyable. A part of what made the service so exemplary was the positively delightful friendly demeanor of them all. A special nod to Ermina at the front desk, for making us feel as if she were welcoming us into her home. Luca at the front desk was extremely helpful and accommodating for our every need. Each day started in the most upbeat and uplifting way as we were greeted each morning by Luisa. She is the embodiment of a genuine warm soul. But the accommodations were wonderful as well, we enjoyed our room very much. I truly hated to leave."

"The property is on the island and a great location. All updated and beautiful. For 25 they can park a car which is very important in the area "

"Beautiful building and we were lucky enough to get a room with a terrace which was amazing. Breakfast was good, staff attentive in all dealings."

"Great location and staff. Food excellent at La Terasse and at breakfast."

"It is a beautiful hotel and I loved seeing the nuns in the morning and evening. They were very nice and made me feel so welcome!"

"The Charme Henry house hotel is an old hotel and rustic. It’s the staff that makes this hotel work. Warm and enthusiastic, they go out of their way to accommodate their guests. The breakfast selection is superb. Yes I would stay here again. Keep in mind the street side is noisy. Recommend you use their valet service, driving in Ortigia is bad enough, parking is problematic."

"The good: The staff is EXTREMELY helpful! They communicated very clearly through Expedia how parking worked, and that we needed a reservation with a garage 100m away. We also needed to register our car license plate with the city, as the hotel is in a controlled traffic area. The hotel managed the city registration and parking registration for us! Also, directions to the parking garage were perfect. Parking and driving in Ortigia can be challenging, but it's not nearly as difficult as in central Palermo, for example. The property is an older hotel with "classical" decor, but it's in really good shape. It's very close to the water in the Ortigia area of Syracusa, which is an historic, walkable area. Everything was clean and comfortable. The breakfast was good and equivalent in style to other hotels in Sicily. The bad: Not really bad, but weird? The staff brought up an oscillating fan with a misting feature to help cool the room. It seemed the hotel (and room) had central air, but I guess they don't turn on central air in April? Maybe they wait until summer. Anyway, the room got hot during the day, even with the fan, but we opened the windows at night and let the cool air in. Also, we asked for restaurant recommendations nearby, and it seems the staff doesn't eat out nearby that much. They did point us to one street and marked a few spots on a map, but couldn't remember the names. We did find an excellent restaurant (Scuola Alimentare) and wine bar (Evoe)."