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Overview of Crowne Plaza Orlando Universal

Photo gallery

2 bars/lounges, poolside bar
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, pillow top beds, in-room safe, desk

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationThe Wheel at ICON Park™16 min walk
    Popular LocationUniversal’s Islands of Adventure4 min drive
    Popular LocationUniversal Orlando Resort9 min drive
    AirportOrlando, FL (MCO-Orlando Intl.)18 min drive
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  • Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, Accessible, Non Smoking (Mobility, Roll-In Shower)

    Room amenities

    • Sleeps 4
    • 2 Double Beds OR 2 Queen Beds
    More detailsRoom, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Studio Suite, 1 Queen Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 4
    • 1 Queen Bed
    More detailsStudio Suite, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

    3.8/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Non Smoking (Mobility)
  • Room, 1 King Bed, Non Smoking (Leisure)

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)
  • Standard Room

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More detailsStandard Room
  • Room, 2 Queen Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking

About this area

Orlando

Located in Orlando, Crowne Plaza Orlando Universal is in the business district and near theme parks. Pointe Orlando and Orlando International Premium Outlets are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal’s Islands of Adventure and Universal CityWalk. SeaWorld® Orlando and Walt Disney World® are not to be missed. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as skydiving. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • The Wheel at ICON Park™ - 16 min walk
  • Orlando International Premium Outlets - 4 min drive
  • Universal’s Islands of Adventure - 4 min drive
  • Universal Studios Florida - 8 min drive
  • Universal Orlando Resort - 9 min drive

Getting around

  • Orlando Station - 14 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.) - 18 min drive

Restaurants

  • Elements Bar and Grille — 1 min walk
  • Aqua Pool Bar — 1 min walk
  • FishBones - 6 min walk
  • Cooper's Hawk - 6 min walk
  • Perkins - 8 min walk

About this property

Crowne Plaza Orlando Universal

4-star Orlando hotel in Southwest Orlando, near Pointe Orlando
Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a 24-hour business centre are on-site. All 400 rooms offer free WiFi and free wired Internet, LCD TVs with digital channels, and comforts such as pillowtop beds and premium bedding. Guests will also find 24-hour room service, fridges and microwaves.
Crowne Plaza Orlando Universal offers 400 forms of accommodation with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 17 per day; includes in/out privileges)
  • Extended parking on site (USD 60.00 per week)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • On-site parking is wheelchair accessible
  • Free theme park shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 19.00 for adults and USD 10.00 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property accepts cash payment only upon check-out.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 19.00 for adults and USD 10.00 for children (approximately)
  • Self-parking fee: USD 17 per day (in/out privileges)
  • Extended parking fee: USD 60.00 per week
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for the total amount of your stay at the time of booking. The authorization may take up to 10 days after departure to be released.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Orlando
Crowne Plaza Orlando Universal
Crowne Plaza Universal
Crowne Plaza Universal Hotel
Crowne Plaza Universal Hotel Orlando
Crowne Plaza Universal Orlando
Orlando Crowne Plaza
Orlando Crowne Plaza Universal
Universal Crowne Plaza
Universal Crowne Plaza Orlando
Crown Plaza Orlando
Crowne Plaza Orlando Universal Hotel Orlando
Crowne Plaza Orlando Universal Hotel
Crowne Plaza Orlando Universal Hotel
Crowne Plaza Orlando Universal Orlando
Crowne Plaza Orlando Universal Hotel Orlando

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Orlando Universal and receive a full refund?
Yes, Crowne Plaza Orlando Universal offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Orlando Universal cancellation policy on our site for more details about any exclusions or requirements.
Does Crowne Plaza Orlando Universal have a pool?
Yes, this property has an outdoor pool.
Is Crowne Plaza Orlando Universal pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Orlando Universal?
Self-parking is available for USD 17 per day. Extended parking is available for USD 60.00 per week.
What time is check-in at Crowne Plaza Orlando Universal?
Check-in is from 4 PM - 2:00 AM.
What time is check-out at Crowne Plaza Orlando Universal?
Checkout is at 11 AM.
Where is Crowne Plaza Orlando Universal located?
Located in Southwest Orlando, this hotel is within 3 mi (5 km) of Pointe Orlando, Universal CityWalk and Orlando International Premium Outlets. Orange County Convention Center and Universal’s Islands of Adventure are also within 3 mi (5 km).
4.1
Very good
5 - Excellent
457
4 - Good
287
3 - Okay
132
2 - Poor
64
1 - Terrible
31

4.2/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Property was spotless and the Staff was very friendly.
Stayed 4 nights in Nov 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay everything was better than expected
Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk help and located in a convenient area super close to international drive!
Stayed 2 nights in Nov 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Good hotel, excepting the parking fee of 16 dollars a day, without any notice in the advertising. Very clean and friendly staff. Excellent location
Stayed 2 nights in Nov 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great last minute stay for universal trip. Bed and pillows were super comfortable. Hotel had mini fridge and microwave to hold dinner left overs. Best part was heated pool and hot tub open till midnight so we were able to relax and float with a drink from the tiki bar after a long day at the park.
Stayed 1 night in Oct 2020

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