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Lobby
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, pillow top beds, in-room safe, desk

Guest reviews

4.1 out of 5 Very good
964 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Map

Explore the area

Popular LocationThe Wheel at ICON Park™16 min walk
Popular LocationUniversal’s Islands of Adventure4 min drive
Popular LocationUniversal Orlando Resort9 min drive
AirportOrlando, FL (MCO-Orlando Intl.)20 min drive

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  • Room, 1 King Bed, Non Smoking (Leisure)

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Queen Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Studio Suite, 1 Queen Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 4
    More detailsStudio Suite, 1 Queen Bed, Non Smoking
  • Standard Room

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room
  • Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

    3.8/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsRoom, 2 Queen Beds, Accessible, Bathtub (Mobility)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 4
    More detailsDeluxe Room, 1 King Bed

About this area

Orlando

Located in Orlando, Crowne Plaza Orlando Universal is in the business district and near theme parks. Pointe Orlando and Orlando International Premium Outlets are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal’s Islands of Adventure and Universal CityWalk. SeaWorld® Orlando and Walt Disney World® are not to be missed. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as skydiving. Our guests appreciate the hotel's location for the sightseeing.
View map
Popular Location

What's nearby

  • The Wheel at ICON Park™ - 16 min walk
  • Orlando International Premium Outlets - 4 min drive
  • Universal’s Islands of Adventure - 4 min drive
  • Universal Studios Florida - 9 min drive
  • Universal Orlando Resort - 9 min drive

Getting around

  • Orlando Station - 15 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.) - 20 min drive

Restaurants

  • Elements Bar and Grille — 1 min walk
  • Aqua Pool Bar — 1 min walk
  • FishBones - 6 min walk
  • Perkins Restaurant & Bakery - 8 min walk
  • BJ's Restaurant & Brewhouse - 9 min walk

About this property

Crowne Plaza Orlando Universal

4-star Orlando hotel in Southwest Orlando, near Pointe Orlando
Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a 24-hour business centre are on-site. All 400 rooms offer free WiFi and free wired Internet, LCD TVs with digital channels, and comforts such as pillowtop beds and premium bedding. Guests will also find 24-hour room service, fridges and microwaves.
Crowne Plaza Orlando Universal offers 400 forms of accommodation with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: USD 17 per day
  • Extended parking: USD 60.00 per week
  • Free theme park shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 19.00 for adults and USD 10.00 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 4 PM and 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property accepts cash payment only upon check-out.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 19.00 for adults and USD 10.00 for children (approximately)
  • Self-parking fee: USD 17 per day (in/out privileges)
  • Extended parking fee: USD 60.00 per week
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for the total amount of your stay at the time of booking. The authorization may take up to 10 days after departure to be released.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property

Property is also known as

Crowne Plaza Orlando Universal Hotel
Crowne Plaza Universal Hotel
Crowne Plaza Orlando Universal
Crowne Plaza Universal
Crowne Plaza Universal Orlando
Orlando Crowne Plaza
Crowne Plaza Orlando Universal Hotel Orlando
Crown Plaza Orlando
Crowne Plaza Orlando Universal Hotel
Crowne Plaza Orlando Universal Orlando
Crowne Plaza Orlando Universal Hotel Orlando

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Orlando Universal and receive a full refund?
Yes, Crowne Plaza Orlando Universal offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Orlando Universal cancellation policy on our site for more details about any exclusions or requirements.
Does Crowne Plaza Orlando Universal have a pool?
Yes, this property has an outdoor pool.
Is Crowne Plaza Orlando Universal pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Orlando Universal?
Self-parking is available for USD 17 per day. Extended parking is available for USD 60.00 per week.
What time is check-in at Crowne Plaza Orlando Universal?
Check-in is from 4 PM to 2:00 AM.
What time is check-out at Crowne Plaza Orlando Universal?
Checkout is at 11 AM.
Where is Crowne Plaza Orlando Universal located?
Located in Southwest Orlando, this hotel is within 3 mi (5 km) of Pointe Orlando, Universal CityWalk and Orlando International Premium Outlets. Orange County Convention Center and Universal’s Islands of Adventure are also within 3 mi (5 km).
4.1
Very good
964 reviews
5 - Excellent
442
4 - Good
291
3 - Okay
137
2 - Poor
63
1 - Terrible
31

4.2/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Sep 2020

5/5 Excellent

Business traveller, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
ROOMS WERE NICE. Nice pool view and the ladies at check in were exceptional. We will be back pretty soon. 😎
Stayed 1 night in Sep 2020

2/5 Poor

Business traveller, Travelled with partner
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Was not close to attractions but hotel claimed 10 minute walk which was more than a half hour,elevators dump u wherever but not on your floor,had to contact staff for more pool towels,claimed the had a poolside bar which was never open,but you could drink inside with no mask or no food on your table...l could go on and on but the worst thing I seen was the emergency stair exits were partially blocked with outside pool stuff causing a safety hazard if was a fire.
Stayed 5 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the Crowne Plaza I was beautifully maintained and the staff was attentive. I also thought the bed was so comfortable! The location was perfect, accessible to all the shopping areas we wanted to visit as well as the attractions
Stayed 1 night in Aug 2020

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