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Universal's Loews Sapphire Falls Resort

4.0 star property
Guests can relax by the sparkling pool with its waterslide, unwind in the spa tub, or enjoy al fresco dining at this upscale Universal resort

Choose dates to view prices

Universal's Loews Sapphire Falls Resort is a convenient haven near Universal's Islands of Adventure. Enjoy Caribbean flavors at Amatista Cookhouse™ after a swim in the outdoor pool. The property offers on-site shopping and free WiFi to keep everyone connected during their stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$483
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Includes Early Park Admission*)

View from room

Standard Room, 2 Queen Beds, Non Smoking (Includes Early Park Admission*)

9.0 out of 10
Wonderful
(199 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Non Smoking, Pool View (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, Non Smoking, Pool View (Includes Early Park Admission*)

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Pool View (Includes Early Park Admission*)

9.2 out of 10
Wonderful
(64 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Non Smoking, Lagoon View (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, Non Smoking, Lagoon View (Includes Early Park Admission*)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • Lagoon view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Lagoon View (Includes Early Park Admission*)

View from room

Room, 2 Queen Beds, Non Smoking, Lagoon View (Includes Early Park Admission*)

8.8 out of 10
Excellent
(76 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • Lagoon view
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Suite (Includes Early Park Admission*)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Kids Suite) (Includes Early Park Admission*)

Room (Kids Suite) (Includes Early Park Admission*)

Room (Kids Suite) (Includes Early Park Admission*)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
2 bedrooms
Designer toiletries
  • 49 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Sapphire Suite (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Sapphire Suite (Includes Early Park Admission*)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hospitality Suite (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Hospitality Suite (Includes Early Park Admission*)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View King Room

Premium bedding, in-room safe, desk, laptop workspace

Lagoon View King Room

  • Sleeps 4

Lagoon View Two Queen Room

  • Sleeps 4

Standard Two Queen Room

  • Sleeps 5

Kids Suite

  • Sleeps 2

View all photos for Sapphire Suite

Dining

Sapphire Suite

  • Sleeps 4

Hospitality Suite

  • Sleeps 2

View all photos for Pool View King Room

Premium bedding, in-room safe, desk, laptop workspace

Pool View King Room

  • Sleeps 4

Pool View Two Queen Room

  • Sleeps 4

View all photos for King Suite

Premium bedding, in-room safe, desk, laptop workspace

King Suite

  • Sleeps 3

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (ADA Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (ADA Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility/Hearing) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mobility/Hearing) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View (Mobility) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lagoon View (Hearing) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lagoon View (Hearing) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • Lagoon view
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lagoon View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lagoon View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • Lagoon view
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Hearing Accessible Lagoon View 2 Queen Room

  • Sleeps 5

View all photos for Mobility Accessible Pool View 2 Queen Room

Bathroom

Mobility Accessible Pool View 2 Queen Room

  • Sleeps 5

View all photos for Mobility/Hearing Accessible Lagoon View 2 Queen Room, W/Ada Tub

Combined shower/bathtub, designer toiletries, hair dryer, towels

Mobility/Hearing Accessible Lagoon View 2 Queen Room, W/Ada Tub

  • Sleeps 5

View all photos for Mobility/Hearing Accessible Pool View 2 Queen Room, W/Ada Tub

Combined shower/bathtub, designer toiletries, hair dryer, towels

Mobility/Hearing Accessible Pool View 2 Queen Room, W/Ada Tub

  • Sleeps 5

Mobility Accessible Standard 2 Queen Room

  • Sleeps 5

Hearing Accessible Standard 2 Queen Room

  • Sleeps 5

Standard 2 Queen Room With Mobility Accessible Roll-in Shower

  • Sleeps 5

View all photos for Standard Room With 2 Queen Beds And Ada Tub-Mobility And Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room With 2 Queen Beds And Ada Tub-Mobility And Hearing Accessible

  • Sleeps 5

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About the area

Located in Florida Center, a neighbourhood in Orlando, Universal's Loews Sapphire Falls Resort is in the entertainment district and near theme parks. Some of the area's popular attractions include Universal Orlando Resort and Universal CityWalk. Travelling with kids? Don't miss Universal Studios Florida and Universal’s Islands of Adventure. Visit our Orlando travel guide
Map
6601 Adventure Way, Orlando, FL, 32819

What's nearby

  • www.alamy.com
    Universal Orlando Resort
    1 min walk - 0.0 km
  • Volcano Bay At Orlando In Florida United States. Illuminated Amusement Park. Universal Orlando Scene. City Night Scenery. Orlando United States. Volcano Bay At Orlando In Florida United States.
    Universal’s Volcano Bay
    6 min walk - 0.6 km
  • Platform 9 3/4 this way!
    Universal’s Islands of Adventure
    8 min walk - 0.7 km
  • Hollywood Rip Ride Rock it at Universal Studios, Orlando. Taken on a Sony a6000 with a 16 mm Sony lens. # TroveonTuesday
    Universal CityWalk
    8 min walk - 0.7 km
  • Central Florida showing rides and signage
    Universal Studios Florida
    12 min walk - 1.1 km

Getting around

  • Orlando Station
    18 min drive
  • Orlando International Airport (MCO)
    25 min drive

Restaurants

  • Bayliner Diner
    4 min walk
  • Confisco Grille & Backwater Bar
    17 min walk
  • Swizzle Lounge
    4 min walk
  • Thunder Falls Terrace
    4 min drive
  • Mythos
    3 min drive

About this property

Universal's Loews Sapphire Falls Resort

Upscale family-friendly hotel near Universal Orlando Resort
Located close to Universal’s Islands of Adventure and Universal’s Volcano Bay, Universal's Loews Sapphire Falls Resort provides a terrace, shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. The on-site Caribbean cuisine restaurant, Amatista Cookhouse™, offers breakfast, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with a waterslide, cabanas and sunloungers
  • Cooked-to-order breakfast (surcharge), a free theme park shuttle and early theme park entry
  • Valet parking (surcharge), an electric car charging station and express check-out
  • ATM/banking services, concierge services and tour/ticket information
  • Guest reviews speak highly of the pool, helpful staff and location
Room features
All 1000 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Designer toiletries, shower/bath combinations and hairdryers
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, mini fridges and on-request microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amatista Cookhouse™
  • Drhum Club Kantine
  • New Dutch Trading Co.™
  • Strong Water Tavern

Things to do

  • Arcade/game room
  • Early theme park entry
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (118 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Sapphire Falls Resort TM & © 2025 UCF Hotel Venture III. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 148 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 34 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults and USD 5 to 15 for children
  • Covered self-parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 148 per pet, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Orlando
Universal's Loews Sapphire Falls
Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Orlando
Universal's Loews Sapphire Falls
Hotel Universal's Loews Sapphire Falls Resort Orlando
Orlando Universal's Loews Sapphire Falls Resort Hotel
Hotel Universal's Loews Sapphire Falls Resort
Universal's Loews Sapphire Falls Resort Opening Summer 2016
Universal's Loews Sapphire Falls Resort Hotel
Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Resort Hotel Orlando

Frequently asked questions

Does Universal's Loews Sapphire Falls Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Universal's Loews Sapphire Falls Resort?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Universal's Loews Sapphire Falls Resort on 5 Apr 2026 start from AU$483, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Universal's Loews Sapphire Falls Resort pet-friendly?

Yes, Universal's Loews Sapphire Falls Resort allows pets (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 148 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Universal's Loews Sapphire Falls Resort?

Self-parking is available for USD 36 per night. Valet parking is available for USD 45 per night.

What time is check-in at Universal's Loews Sapphire Falls Resort?

Check-in begins at 4:00 PM.

What time is check-out at Universal's Loews Sapphire Falls Resort?

Checkout is at 11 AM.

Where is Universal's Loews Sapphire Falls Resort located?

This family-friendly Orlando hotel is located in the entertainment district, within 1 mi (2 km) of Universal Orlando Resort, Universal CityWalk and Universal’s Islands of Adventure. Universal Studios Florida and Universal’s Volcano Bay are also within 2 mi (3 km).

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Reviews

Universal's Loews Sapphire Falls Resort Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1036 out of 1366 reviews
Rating 8 - Good. 213 out of 1366 reviews
Rating 6 - Okay. 58 out of 1366 reviews
Rating 4 - Poor. 38 out of 1366 reviews
Rating 2 - Terrible. 21 out of 1366 reviews

Reviews

10/10 Excellent

Martina

Liked: Cleanliness, amenities, property conditions & facilities
Great kid pool, amazing food, lovely staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Room amazing, friendly staff, pet friendly, pool great
Stayed 2 nights in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional room and friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Love this resort!!! We have stayed here multiple times and it is always an amazing and relaxing stay!! The hotel is beautiful, the room service efficient and delicious and the transportation to the parks is great!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amenities, and staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Friendly service and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Alondra

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was super nice, at check-in Hector was very informative and helpful. Will be coming back here.
Stayed 4 nights in Jan 2026

10/10 Excellent

alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting with the front desk , amazing ! Hotel is beautiful, clean and very well located , take the boat and be at citywalk in 5 minutes. The pool is really nice also. 100% recomend the stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Great location for access to Universal
Stayed 6 nights in Jun 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Staff was always kind and helpful
Stayed 6 nights in Dec 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure staying here. Room are great. Staff is pleasant. Food is also great.
Stayed 5 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness
Everything was great, clean, well maintained, and helpful and nice employees.
Stayed 10 nights in Nov 2025

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and the staff are very kind. Super easy access to the theme parks and other activities.
Stayed 1 night in Nov 2025

10/10 Excellent

Kattia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and convenient for universal
Stayed 1 night in Oct 2025

10/10 Excellent

DIANE

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, Food in all the resturants was wonderful. Also, Travel from place to place was so easy.. It made for the perfect trip on a busy holiday week.
Stayed 3 nights in Nov 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Jan 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities
Clean and friendly. Easy to eat at restaurants which is a nice change from Disney properties.
Stayed 5 nights in Sep 2025

10/10 Excellent

Anthoney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family loves to stay here
Stayed 4 nights in Feb 2025

10/10 Excellent

Madalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, early admission to the parks, fun arcade and entertainment options for kids and teens, easy walk from Universal city walk, staff very friendly and helpful. Great stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was a great location in orlando
Stayed 7 nights in Jul 2025

8/10 Good

Lucia

Liked: Cleanliness, staff & service
Food is delicious, clean, staff always very helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyable resort with all the amenities highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all very helpful and friendly. Great restaurant and room service options. Pool side services, amenities and entertainment were great. The gym was very clean and quiet. We loved the easy water shuttle and walking path.
Stayed 7 nights in Sep 2025

8/10 Good

ALLISON

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean but had little visual interest. Didn't get maid service every day. Service folks were nice.
Stayed 4 nights in Jan 2026

8/10 Good

Madeline

Liked: Cleanliness, staff & service, amenities
Helpful staff
Stayed 2 nights in Oct 2025