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Universal's Loews Sapphire Falls Resort

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Featured image
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Terrace/patio

Overview of Universal's Loews Sapphire Falls Resort

Universal's Loews Sapphire Falls Resort

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationUniversal’s Volcano Bay14 min walk
  • Popular LocationUniversal Studios Florida17 min walk
  • Popular LocationUniversal CityWalk2 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)20 min drive

Choose dates to view prices

About this area

Orlando

Located in Orlando, Universal's Loews Sapphire Falls Resort is in the entertainment district and near theme parks. Mall at Millenia and Florida Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal’s Volcano Bay and Universal CityWalk. Travelling with kids? Make time for Universal Studios Florida, or enjoy an event or a match at Amway Center.
Popular Location

What's nearby

  • Universal’s Volcano Bay - 14 min walk
  • Universal Studios Florida - 17 min walk
  • Universal CityWalk - 2 min drive
  • The Wizarding World of Harry Potter™ - 3 min drive
  • Universal’s Islands of Adventure - 6 min drive

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 20 min drive

Restaurants

  • Amatista Cookhouse™ — 1 min walk
  • Strong Water Tavern — 1 min walk
  • Bayliner Diner - 3 min walk
  • Emeril's Tchoup Chop - 8 min walk
  • Antojito's Authentic Mexican Food - 11 min walk

About this property

Universal's Loews Sapphire Falls Resort

Family-friendly Orlando hotel in Southwest Orlando, walk to Universal Orlando Resort
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness centre, a coffee shop/café and a spa tub are on-site. All 1000 rooms offer free WiFi and free wired Internet, plus 24-hour room service and flat-screen TVs with cable channels. Premium bedding, coffee makers and hairdryers are among the other amenities available to guests.
Universal's Loews Sapphire Falls Resort offers 1000 forms of accommodation with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves.

An outdoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 26 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free theme park shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-40 for adults and USD 5-15 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Arcade/games room
  • Fitness centre
  • Outdoor pool
  • Shopping
  • Hot tub

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Please refer to the Universal Orlando app for additional safety guidelines and hours of operation. In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at Universalorlando.com/safetyinfo. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination.
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20) * Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay
2 per room (up to 75 lbs/34 kg)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 35.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 40 for adults, and USD 5 and USD 15 for children (approximately)
  • Self-parking fee: USD 26 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Orlando
Universal's Loews Sapphire Falls
Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Orlando
Universal's Loews Sapphire Falls
Hotel Universal's Loews Sapphire Falls Resort Orlando
Orlando Universal's Loews Sapphire Falls Resort Hotel
Hotel Universal's Loews Sapphire Falls Resort
Universal's Loews Sapphire Falls Resort Opening Summer 2016
Universal's Loews Sapphire Falls Resort Hotel
Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Resort Hotel Orlando

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 1003 out of 1394 reviews
5 - Excellent 72%
Rating 4 - Good. 280 out of 1394 reviews
4 - Good 20%
Rating 3 - Okay. 74 out of 1394 reviews
3 - Okay 5%
Rating 2 - Poor. 20 out of 1394 reviews
2 - Poor 1%
Rating 1 - Terrible. 17 out of 1394 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay. Pool was awesome and the staff were excellent and very friendly. Would love to stay here again.
Stayed 4 nights in May 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good & hotel was very clean, phone in room didn’t work room service is extremely high in price for low quality food but customer service is great! Club drum isn’t s friend only one staff member was great she was there in the day time 26 of forgot her name but night staff ok ..
Stayed 4 nights in May 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort! Very free and enjoyable. Extremely close to everything literally;parks. Water taxi to City walk is my fave.
Stayed 3 nights in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I found the complimentary waterboat to citywalk very convenient. It increased our eating options and allowed us to go back and forth to the parks. The rooms were nice but for the price you pay, the refrigerator should have complimentary water bottles instead it was completely empty. We also decided to eat at the restaurant near the pool entrance for breakfast and did not realize it was $25 per person. It was suppose to be buffet style and hardly had good options. Save your money and go to city walk for breakfast and coffee. The bar by the the pool does make good drinks! As far as customer service, it was great .
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in May 2021