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Universal's Hard Rock Hotel ®

Photo gallery for Universal's Hard Rock Hotel ®

Featured image
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Universal's Hard Rock Hotel ®

Universal's Hard Rock Hotel ®

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
5800 Universal Blvd, Orlando, FL, 32819

Explore the area

  • Popular LocationUniversal Studios Florida9 min walk
  • Popular LocationThe Wizarding World of Harry Potter™16 min walk
  • Popular LocationUniversal’s Islands of Adventure8 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)21 min drive

Choose dates to view prices

About this area

Orlando

Universal's Hard Rock Hotel ® is located in Orlando. Mall at Millenia and Florida Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal CityWalk and Universal Studios Florida. Travelling with kids? Don't miss Universal’s Islands of Adventure and Universal’s Volcano Bay. Spend some time exploring the area's activities, including golfing and golf lessons.

What's nearby

  • Universal Studios Florida - 9 min walk
  • Universal CityWalk - 13 min walk
  • The Wizarding World of Harry Potter™ - 16 min walk
  • Orlando International Premium Outlets - 2 min drive
  • Universal’s Islands of Adventure - 8 min drive

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • The Kitchen — 1 min walk
  • The Palm — 1 min walk
  • The Palm Orlando - 3 min walk
  • The Kitchen - 3 min walk
  • Emack & Bolio's - 3 min walk

About this property

Universal's Hard Rock Hotel ®

Family-friendly Orlando resort in Southwest Orlando, walk to Universal Studios Florida
3 restaurants, an outdoor pool and a fitness centre are available at this smoke-free resort. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 650 rooms offer free WiFi, iPod docks and flat-screen TVs with cable channels. Guests will also find 24-hour room service, premium bedding and coffee makers.
Universal's Hard Rock Hotel ® offers 650 forms of accommodation with iPod docking stations and a safe. Beds feature premium bedding. 32-inch Flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include a waterslide, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 28.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free theme park shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-40 for adults and USD 5-20 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Beach volleyball
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/games room
  • Children's club (surcharge)
  • Free cots/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Please refer to the Universal Orlando app for additional safety guidelines and hours of operation. In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at Universalorlando.com/safetyinfo. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination.
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20)
* Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
2 per room
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 35.00 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 40 for adults, and USD 5 and USD 20 for children (approximately)
  • Self-parking fee: USD 28.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hard Rock Hotel Orlando
Hard Rock Hotel Universal Orlando
Hard Rock Hotel Universal Orlando Orlando
Hard Rock Orlando
Hard Rock Orlando Universal
Hard Rock Universal Orlando
Hard Rock Universal Orlando Orlando
Hotel Hard Rock Universal Orlando
Universal Hard
Universal Hard Rock Orlando
Universal's Hard Rock ® Resort
Universal's Hard Rock Hotel ®
Universal's Hard Rock Hotel ® Resort
Universal's Hard Rock ®
Universal's Hard Rock Hotel ® Orlando
Universal's Hard Rock Hotel ® Resort Orlando

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 668 out of 990 reviews
5 - Excellent 67%
Rating 4 - Good. 207 out of 990 reviews
4 - Good 21%
Rating 3 - Okay. 65 out of 990 reviews
3 - Okay 7%
Rating 2 - Poor. 34 out of 990 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 990 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, very convenient and clean. Security entrance to parks very long.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jul 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Checkin took forever. Couldn’t check out a guitar because they didn’t have any headphones. Room was extremely loud next to elevator and ice machine.
Stayed 1 night in Jul 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The Hard Rock Hotel does not have anything for kids to do besides the pool and water slide. Other Universal hotels have arcades, bowling and much more kid friendly areas. Service was not good as you had to ask for every little thing twice and they still got it wrong after mentioning it two or more times. The pool got shut down for the day so there was absolutely nothing for the kids to do and forced us to leave the hotel to find more entertainment. The only positive I must say is that the food was good and the staff was very nice.
Stayed 4 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, nice swimming pool, extremely convenient location if you go to Universal parks. You will hear loud music all day at the pool
Stayed 3 nights in Jun 2021