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Overview of Universal's Hard Rock Hotel ®

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  • Suite, Non Smoking (Future Rock Star Suite)

    5/5 guest room rating

    Room amenities

    • 74 sq m
    • Sleeps 5
    • 1 King Bed and 2 Single Beds
    More details
  • Room, 2 Queen Beds, Non Smoking, Garden View

    4.7/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Non Smoking, Pool View

    4.8/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club)

    4.8/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Deluxe Room, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Queen Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Club Room, 1 King Bed, Non Smoking (Hard Rock Club)

    4.6/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Non Smoking (The King Suite)

    5/5 guest room rating

    Room amenities

    • 59 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Standard Room, 2 Queen Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 5
    • 2 Queen Beds
    More details
4.5
Wonderful
Rating 5 - Excellent. 662 out of 988 reviews
5 - Excellent 67%
Rating 4 - Good. 206 out of 988 reviews
4 - Good 21%
Rating 3 - Okay. 69 out of 988 reviews
3 - Okay 7%
Rating 2 - Poor. 35 out of 988 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 988 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Very close to Universal Easy walk to park or a boat ride. Very fun the kids loved it Hotel was amazing.
Stayed 2 nights in Feb 2021

2/5 Poor

Travelled with family
Happy face iconLiked: Amenities
Sad face IconDisliked: Cleanliness, property conditions & facilities
I chose this hotel because it was close to the parks and for the fast pass. We stayed at this location several years ago and it was nice. This time they checked us into a room without working air conditioning and with a horrible burning smell. We were switched to a different room that had actual splatter marks on the walls. it was appalling to see that the rooms and hallways have not been updated in over a decade. There were multiple stains on the carpet and and the furniture in the room gave the feel of being dirty. There was construction going on in the bar area that made our room sound like a construction site all day for our entire stay. There was no mention of construction when we booked or checked in. This was in the club level. Overall the stay was extremely disappointing. I will not be back.
Stayed 5 nights in Sep 2019

3/5 Okay

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service
So this facility is nice but honestly feels old. The carpets entering the room are dirty and once in the room it feels dingy. The parking is ridiculous it’s almost 40.00 dollars a night which I think is a large sum of money only for parking. Overall service was good. Hotel not so great.
Stayed 4 nights in Jan 2021

5/5 Excellent

Travelled with family and small children, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, immaculate property. Just a short walk from the parks.
Stayed 3 nights in Jan 2021

5/5 Excellent

Stayed 4 nights in Jan 2021

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