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"Wonderful location, great service and beautiful accommodation"

"This hotel dates back to 1870, and while the history is evident, it is definitely showing its age. Our room was small, though adequate for our needs. However, the cleanliness was a bit disappointing-the lobby sofa was stained, and the guest room doors were noticeably dirty. There is also a very strong, rose-like floral scent throughout the lobby and rooms which might be overwhelming if you are sensitive to smells. On the positive side, the location is excellent and within walking distance of most major sightseeing spots in Siena. They also offer convenient luggage storage if you arrive before check-in, and the hotel is pet-friendly. Breakfast was also included with our stay."

"Great location with a car and wanting to stay outside the ZTL. Breakfast was good and the ladies who worked the breakfast area were so very nice, kind, and helpful. "

"Formerly a palace, very cool. Breakfast was excellent. Views from the terrace Breathtaking. My favourite hotel in Italy. BOOK IT!!!"

"Walkable to town center. Comfy beds and spotless rooms. Front desk is delightful and helpful. Excellent breakfasts that you will miss later :)"

"Good breakfast! Clean!"

"This hotel is a total scam. They state that no outside food or drinks are allowed on the premises. One night, staff saw us bringing a pizza back to our room but said nothing at the time. The next morning, they suddenly demanded a €50 fine. We tried to reason with them, but they insisted on charging my credit card anyway. This was an unfair dispute and an unreasonable charge. Luckily, my credit card company eventually reversed the €50 charge. Please think twice before booking this hotel."

"Everything was perfect "

"Parking is tricky, but we found a free parking lot close by. Check-in was easy and Livia was a gem full of helpful tips and resources. Check out - the front desk guy wasn’t very helpful. We paid the city tax in cash and wanted our change in coins - just a few coins to use in town- very much needed in Italy and he wasn’t willing to provide coins or even break a ten. He offered no assistance. Overall the room, spa and property is nice. No restaurant during off season, but the breakfast provided was excellent."