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"We were traveling as a family. Our experience was not good. Hotel location is great, walking distance to Ginza, subway, restaurants etc. Stuff is good. However, hotel is older than it looks on the photos. There was a smell coming from toilet to our room heavily from the first moment we checked in. Room furniture and bathroom amenities were dusty. Hotel is crowded : breakfast with queue, poor wifi in the room. Also noisy during the night as you hear cars from the streets. Last day, There was a fire alarm early morning and the announcement was only Japanese, all the tourists went to corridor with panic to understand if it is real or not. Minutes later, guests called and walked downstairs to the reception,then they did an English announcement which was really frustrating and frightening experience especially waking up with an alarm. We wont stay there again unfortunately "

"Great "

"The location is perfect! The staff as always in Japan is wonderful. The room could use updating but for the price I think is very reasonable. "

"Room was very small but clean and comfortable. Unable to adjust room temperature but it was ok. No lounge area in tight lobby"

"Very nice room. Small, but comfortable. "

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"Great location. Old building so dust accumulates quick. We had our room cleaned every 2-3 days (we stayed 9 nights) and there was a lot of dust accumulation. The wirings were also dusty. It’s also very hot. No AC just a fan and humidifier so we were sweating at night. I asked the front desk if we can open the windows but of course the answer is no. Staff is great and location is great. Just the building is old and outdated. "

"Excellent hotel! Great location! Amazing staff and service! "

"If you want to experience the night life, the hotel is in a perfect location. Only issue is that the WiFi was super slow or not working. In terms of laundry services they only have 3 washer/dryer but they have an outside party that can was your clothes if you want to do that instead. "