Cheap Hotels & Resorts in Ojo Caliente from AU$106

"This was a good distance between Santa Fe and Los Alamos. Convenient "

"It was too cold out to use hot tub!"

"Satisfied"

"On checking in, tI thought I had hit a home run. Until I got into the room. Smallest room I’ve had ever. The rooms are old and sad. Half the plugs near the bed for charging electronics didn’t work. The sink drain was broken. The room was on one of the courtyards making it the most pet friendly place I stayed in a 2 week trip. The ice machine was in a secure area outside the reception to their restaurant, which was which was locked except 3-9 pm when the restaurant was open. Inconvenient. The pet area was cleaner than the room. I wanted to tell the staff, but when I went to check out, the receptionist was too busy talking on the phone. There was one person ahead of me, but the receptionist kept answering the phone. Looked like she was the only staff at the desk, and was never trained to take care of the customers waiting in front of her. Her supervisor should teach her to answer the phone”Thank you for calling the Sagebrush Inn, would you please hold. After waiting 5 minutes, I dropped the keys on the desk and left. If she didn’t understand customer service why should I care. Answering the phone while people are waiting is the same as having 3 people in line and serving the last person first"

"The staff, especially the nice hostess/manager at check in. She went above and beyond to do her best to make me feel like a matter. I needed a cup that fit the lids in the breakfast area and she tore the place apart looking for the cup, and she found it. Most places just say sorry and don't make the effort. She did. She made me feel like a mattered. "